Mail centers are essential postal facilities that sort and dispatch postal items, and should be operated efficiently to provide customers high quality postal services. So the efficiency analysis of mail centers should be performed in order to induce bette

The purpose if this paper is to analyze the 24 mail center's efficiency and productivity changes from first quarter to fourth quarter of 2008 using window analysis and Malmquist productivity index Row views of window analysis results make it possible to d

Processing mail objects in a mail processing center involves several steps and operations, in particular dispatching as well as sorting by destination. The purpose of this paper is to present a model for the part-time worker staffing and allocation proble