The types and characteristics of services that airport service systems provide have recently been diversified and specialized to meet various needs of users and their travelling activities. A service for the mobility handicapped is one of the newly demanded services. However, current services for them, which are provided by most of the Korean airports, are not sufficient to satisfy their needs. Additionally, there exist a lot of constraints in the use of those services, which makes it difficult for the mobility handicapped to use them effectively. Another problem is that a lot of the mobility handicapped do not even know that airports now offer services specialized for them. Considering that Korean airports have been recognized as a top-level service provider for about decades, it can be claimed that such an inferior quality of services for the mobility handicapped should be urgently improved. With this issue in mind, this study aims to propose an approach to improving the quality of airport services for the mobility handicapped. Firstly, we examined the actual conditions of the services for the mobility handicapped and identified the limitations of the current services, based on the results of literature review and questionnaire survey against the mobility handicapped and stakeholders of the services currently provided. Then we established a set of design improvement requirements and suggested several ways to improve the services for the mobility handicapped. Finally, we pointed out several issues to be resolved to design better specialized services for the mobility handicapped.

정부는 교통약자에게 이동성을 확보해 대중교통 이용의 형평성을 제공하기 위해 교통수단과 시설공급 위주의 개선사업에 주력하고 있다. 그러나 시설위주의 공급만으로 효과적인 교통약자 이동편의성 증진을 도모하기에는 역부족이다. 그러므로 보다 적극적인 활성화 방안의 일환으로, 교통약자가 대중교통을 이용하는데 있어서 기피하는 요소와 선호하는 요소를 분석하여 필요에 부합하는 경로정보제공서비스가 필요하다. 이에 본 연구에서는 유입링크기반의 전체경로삭제방법을 네트워크에 확장 적용해봄으로써 링크(수단)통행경로를 최소통행시간 순으로 탐색하는 K경로탐색 알고리즘을 이용하여 교통약자의 특성을 반영한 경로정보제공알고리즘 및 그 적용성 평가를 시도하였다. 해당 알고리즘에서 교통약자의 특성은 환승속성으로 반영하였으며, 환승속성은 교통약자의 유형에 따른 상이한 환승도보시간과 환승이동시 필요한 편의시설의 유무와 선호하는 시설에 따른 가중치를 둠으로써 적용하였다. 또한 해당 알고리즘에 대한 실제 네트워크에서의 적용성을 검증하기 위해 수도권전철망을 노드와 링크의 네트워크로 구축하여 적용성을 평가하였다. 평가결과 K경로탐색 알고리즘의 적용성이 타당한 것으로 분석되었으며 향후 확장성이 확인되었다.

The ratio of the mobility handicapped person is about 25.8% of the total population in Korea(MCT, 2006). In order to prepare for the enforcement of the "Transportation Services Improvement Act for the Mobility Handicapped People"(MCT, 2006), various equipments and installations should be developed to ensure appropriate safety level for the mobility handicapped persons in maritime transportation. While approximately 10 million people are using domestic passenger vessels annually, preferences for maritime transport is very low, especially for the mobility handicapped. This study reviewed a current status of the mobility handicapped person in domestic passenger ship and analysed the improvement plan for them. To investigate the current status of domestic passenger vessel usage by the mobility handicapped, to analysis the requirements for amenities necessary for the mobility handicapped and select the ones to be developed based on the investigated results and to do feasibility study of barrier-free ship.