Purpose - The aim of this study is to analyze fashion bloggers, in order to discover their characteristics and their influence. Thanks to the Internet, they are able to have a global presence, to reach a massive market and they have become a new communication channel for brands. Fashion bloggers are a new phenomenon with a higher perspective to represent the new influentials.
Design/methodology/approach – First an online questionnaire was designed focused on the three key attributes of an influential, a sample of 253 bloggers was obtained. Secondly, we studied 40 most important Spanish blogs, quantitative study was conducted by looking at one of the most important parameters for the influence that is interaction in the blog and social networks.
Findings – Findings show de profile of influential fashion blogger: personal characteristics, knowledge criteria and social factors. It also shows that they are very little blogs that really can have a great influence or at least a daily influence.
Research limitation/implication - Future studies may deepen the impact of fashion bloggers at the time of purchase quantifying a company's sales through communication campaigns supported in fashion blogs
Practical implications – The study help fashion companies to indentify influential fashion blogger in order to do successful strategies and communication campaigns in fashion companies.
Originality/value – The study not only confirms previous findings regarding bloggers and the importance for prescription, but it also expands the description of this key actors and how to find them.
Due to the highly competitive nature of the apparel industry, fashion brands attempt to constantly engage consumers through various marketing strategies. Social media was found to drive female consumer purchases for apparel items. In shopping for fashion, consumers have used their personal connections on social media as an information source about different brands and products and to seek approval of their peers before making a purchase decision (Park & Cho, 2012). Cha (2009) found that female consumers look to their social media network connections for emotional connections, opinions, and approval on clothing, perfume, and accessories they are considering purchasing online. Ruane and Wilson (2013) found that female consumers use social media sites for information on where to shop and what merchandise to purchase.
In studying the effect of blogs on corporate outcome, the role Millennials play is found to be significant. They are heavily reliant on word of mouth when up to 93% of Millennials has purchased a product after hearing about it from a family member or friend (Hoffmann, 2014). They not only usually read reviews prior to purchase, but also pass their recommendations via social media post-purchase (Hoffman, 2014). This age group constitutes 27% of the US population and in spite of their lower incomes, they spend more money on e-commerce than any other age group ($2,000 annually) (Smith, 2015). Therefore, this study aims to suggest strategies to fashion brands on effective blog campaign, which may eventually provide insights on how marketers can encourage engagement with female Millennial apparel consumers. The study’s objectives are 1) to examine the effect of brand awareness building customer’s brand credibility, brand similarity and blog engagement 2) to investigate the impact of brand responses on customer’s brand credibility, brand similarity and blog engagement, and 3) interaction effect between brand awareness and brand responses on customer engagement through cognitive evaluation in fashion blog context.
A 3 (brand response: automated response, personalized response, no response) x2 (Brand awareness: well know, unknown) experimental design was developed through a pre-test of 139 participants. For main-test, experiment conditions and the following survey were completed by the convenience sample of 537 students in a large Southern university. Research findings revealed the significant impact of brand awareness on customer perceived brand credibility and brand similarity which were significant predictors of engagement intention. In contrast, the study indicated the insignificant relationship between brand responses and blog engagement intention. Study’s result not only suggested implications for marketers but also expanded further studies contributing on the body of knowledge.
While it was found that consumers’ experience on purchase intention is significantly affected by greater involvement in blogging (Hsu & Tsou, 2011), not many fashion companies use blogs to improve online consumption and relationship with their employee or customer (Fieseler & Fleck, 2013). Further, despite the growing significance of blog communication, there is a lack of understanding for the impact of accumulation of social capital in the blogosphere on the consumers’ attitude and engagement in previous research. This study is designed to address this gap, and particularly the role of three dimensions of social capital (i.e., structural, relational, and cognitive) in understanding blog user’s attitude and engagement. The purpose of this study is to investigate 1) the effect of blog user’s motivation (i.e., perceived usefulness, perceived ease of use, reputation, altruism, enjoyment, community identification) on their level of social capital within the blog 2) the influence of structural social capital and cognitive social on user’s relational social capital and 3) the impact of relational social capital on blog user’s attitude and engagement.
Data was collected through a marketing research firm utilizing online survey method.
With 530 usable data, the results of this study indicated enjoyment have positive
significant effect on structural social capital while community identification have
negative significant effect on structural social capital. For the effect of blogging
motivation on cognitive social capital, the result showed positive significant effect of
perceived usefulness, altruism and community identification on cognitive social capital
Further, structural social capital does not have relationship with relational social capital
while cognitive social capital has significant effect on relational social capital. The results
also indicated that the relational social capital has influence on blogging attitude, which
in turn has strong positive relationship with blogging engagement.
The findings of this study contribute some useful knowledge about fashion blog and the
relationships of the three social capital dimensions to the literature. Also, this study not
only provides theoretical insight into understanding the influence of fashion blog user’s
motivation on blogging behavior and satisfaction of needs of belong, it also exposes the
influence of relationships building in blog community on user’s blogging attitude and
engagement. Previous studies focused more on social influence on knowledge sharing
motivation, and most of the researchers paid attention to the interaction of cognitive social capital and relational capital. This study employs the knowledge sharing motivation findings of previous studies, and it uses the effective motivation factors to test if they have the same impacts on people’s blogging behavior.