This paper is case study for ISO 9001/2000 quality management system certification of social welfare We constructed quality management system for efficient operation for service quality Improvement of welfare hall which is society welfare facilities This

This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.

In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9001：2000 quality management system. And we analyze relation between PL system and ISO 9001：2000 Quality Management

In this research, we investigate the countermeasure of Product Liability through existing research or books for reference about PL and ISO 9000:2000 quality management system. And we analyze relation between PL system and ISO 9000:2000 Quality Management System after compare ISO 9000:2000 and ISO 9000:1994. base on this analysis, we integrate the Quality Management System of company and an important factor of PL system in accordance with the product liability law. So we present a general improvable scheme of ISO 9000:2000 quality management system that reduces overlap of quality business and utilize efficiently.