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인터넷 쇼핑몰 이용 소비자의 식품 구매 의도 분석 Research on Consumer's Food Purchasing Intentions through Internet Shopping Mall

김성희, 주나미
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韓國食生活文化學會誌 (한국식생활문화학회지)
제22권 제6호 (2007.12)
pp.705-712
한국식생활문화학회 (The Korean Society Of Food Culture)
초록

In spite of the fact that the food group(Food, Drinks and Health foods & Agricultural and Marine products) occupies little position in total sales of Internet shopping mall, the food group's sales in cyber shopping mall in 2006 have increased 678.1% over 5 years. In addition to the fact that the food consumption pattern has changed from quality-oriented to convenience, health and safety-oriented, the need to decrease the opportunity cost created by housework is rising in the context of increase of women's work participation rate. The wind of change like these will become the foundation on which cyber food industry will be developed. The factors having an effect on consumer purchasing intentions when one buy foods through internet shopping malls are researched in this thesis. For the investigation, women of 697 were surveyed by a questionnaire, and the data were analyzed by the SPSS for WINDOW(Version 12.0). The result is as follows: Factors having an effect on food purchasing intentions are Convenience(Timesaving, Troublesomeness), Customer service(Responsiveness, Reliability, Empathy, Tangibility), Perceived Customer Risk(Economic, Social, Performance risk) and Shopping experience(Easy to find out, Easy process for payment) in order.

저자
  • 김성희 | Kim, Sung-Hee
  • 주나미 | Joo, Na-Mi