This thesis introduced a model of diagnosing a company's quality management, and a process of achieving quality innovation based on the model. As for study methods, books and theses related to quality and process innovation were collected for investigation, a survey on internal employees to investigate major issues of quality and standard consciousness was conducted, and 5DP was discussed for balanced process analysis.

• 김종국(명지대학교 산업경영공학과)
• 유진삼(명지대학교 산업경영공학과)
• 김창은(명지대학교 산업경영공학과)