This study conducted an empirical analysis of the effects of job characteristics on work-family conflict relation and quality of life, as well as moderating effects in accordance with operation type, by targeting 245 dietitian/cooks working for contract foodservice companies. The results of this study are as follows. First, the autonomy and feedback had negative (−) effects on work-family conflict while functional diversity had positive (+) effects on work-family conflict. Job identity and job importance had no relation with work-family conflict. Second, work-family conflict had negative (−) effects on job satisfaction, work-family relation, job support, general happiness, and job environment while having positive (+) effects on job stress. Third, in all paths except for the path with effects of work-family conflict on job stress, there were no differences between the group of shops operating 365 days and the group of shops operating 5 days a week. It would be helpful to the effective operation of human resources by emphasizing the necessity of differentiated management for companies with shops operating 365 days and shops operating 5 days a week, as well as managing employees’ job characteristic factors, work-family conflict, and even quality of life.

I. 서 론
 II. 연구 내용 및 방법
  1. 조사대상 및 기간
  2. 조사내용 및 분석방법
 III. 결과 및 고찰
  1. 조사대상자의 인구통계학적 특성
  2. 측정항목의 신뢰도 및 타당도 검증
  3. 직무특성, 가정-일 갈등, 삶의 질 간의 상관관계 분석
  4. 직무특성이 일-가정 갈등에 미치는 영향 분석
  5. 일-가정 갈등이 삶의 질에 미치는 영향 분석
  6. 직무특성, 일-가정 갈등, 삶의 질의 영향 관계에서 운영형태의 조절효과
 IV. 요약 및 결론
 References

• 홍기옥(경기대학교 외식산업경영학과, Department of Foodservice and Culinary Management, Kyonggi University, Korea) | Ki Oak Hong Corresponding author