It is well known that ISO 9001 and TQM have significant effects on business success. We analyzed the effects of ISO 9001 requirements and TQM on financial performance with Structural Equation Modeling. Hypotheses are proposed and tested based on existing beliefs, proposition and prior research concerning quality. Survey data were collected from 291 manufacturing companies with ISO 9001 certifications. The data show that ISO 9001:2008 requirements have significant positive direct effects on TQM practices, but do not have positive direct effects on financial performance. As expected, TQM has significant positive direct effects on financial performance. One of the important results is that efforts to meet ISO 9001:2008 requirements enhance TQM practices which, in turn, helps to improve financial performance. Findings in this study support the claims that ISO 9001:2008 would be a good step toward total quality management and is a meaningful component of TQM.

1. 서 론
 2. 이론적 배경 및 가설
  2.1 ISO 9001과 TQM 실행
  2.2 TQM과 경영성과
 3. 연구설계
  3.1 연구모형
  3.2 분석방법
  3.3 변수의 조작적 정의
  3.4 연구가설
 4. 실증분석
  4.1 표본특성
  4.2 신뢰성 및 타당성 분석
  4.3 가설검증
 5. 결 론
 참고문헌

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