Smart work is advanced business concepts can work efficiently anytime and anywhere beyond conventional office working. Smart work includes mobile office using mobile devices, remote working(home working) using video conferencing system and mart work center. This paper presents development processes of a smart work for After business especially for the elevator industry. We called developed smart work for A/S work. A/S work using iPhone has some advantages compare to previous A/S system: 1) Before/After photo management. 2) The assessment process to customer satisfaction. 3) The work history management using app. 4) The inquiry and confirmation function to current status of all workers. 5) The group SMS function sending selected workers. A/S work was used ‘M’ elevator A/S business and found to be a efficient smart work system.

1. 서론
  1.1 스마트폰의 발전과 스마트워크
  1.2 스마트워크 사례
  1.3 연구목적 및 논문구성
 2. 본론
  2.1 엘리베이터 산업의 특징
  2.2 엘리베이터 에프터서비스
  2.4 스마트워크 적용 효과
 3. 결론
 참고문헌

• Yu-seong Noh(Department of industrial and Management Engineering, University of Incheon.) | 노유성
• Sung-gyun Kim(Department of industrial and Management Engineering, University of Incheon.) | 김성균
• Woo-sik Yoo(Department of industrial and Management Engineering, University of Incheon.) | 유우식