The purpose of this paper is to present Smart Virtual TRS(Trunked Radio System) service that gives the TRS function in mobile network with smart phone application and server. TRS is essential equipment of logistics vehicle so, most of trunk drivers uses TRS frequently. Developed service is based on smartphone without TRS equipment. Therefore, Smart virtual TRS included in TMS(Transportation Management System) has some effects for logistics company. i) Smart Virtual TRS gives better communication environment between office and drivers. ii) Smartphone App gives flexibility to TMS functions. iii) Smart Virtual TRS gives cost reduction effect.

Smart work is advanced business concepts can work efficiently anytime and anywhere beyond conventional office working. Smart work includes mobile office using mobile devices, remote working(home working) using video conferencing system and mart work center. This paper presents development processes of a smart work for After business especially for the elevator industry. We called developed smart work for A/S work. A/S work using iPhone has some advantages compare to previous A/S system: 1) Before/After photo management. 2) The assessment process to customer satisfaction. 3) The work history management using app. 4) The inquiry and confirmation function to current status of all workers. 5) The group SMS function sending selected workers. A/S work was used ‘M’ elevator A/S business and found to be a efficient smart work system.