Mail centers play an important role such as sorting and transporting postal items in the process of postal logistics. Therefore, there is need of efficiency measurement of the facilities to reduce the inefficiency of factors. But only few attempts have so far been made at measuring the efficiency of postal logistics hubs. The purpose of this paper is to make a reasonable suggestion for the improvement of inefficient mail centers. So this study found the efficient mail centers and inefficient mail centers using data envelopment analysis(DEA) and compared inputs and outputs of the former with those of the latter.

Abstract
 1. 서론
 2. 선행연구 및 우편집중국 경영평가지표
  2.1 선행연구의 고찰
  2.2 우편집중국 경영평가지표
 3. DEA 개요
  3.1 효율성
  3.2 CCR 모형
  3.3 BCC 모형
  3.4 DEA의 유용성과 제약
 4. 우편집중국의 효율성 분석
  4.1 분석모형
  4.2 투입요소 및 산출요소
  4.3 분석결과
 5. 결론
 참고문헌

• 이재설(서경대학교)
• 고현우(서경대학교) 교신저자