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COMMUNICATING LUXURY THROUGH CSR INITIATIVES: THE INFLUENCE OF BRAND HYPOCRISY, CONSUMER SKEPTICISM AND BRAND TRUST

  • 언어ENG
  • URLhttps://db.koreascholar.com/Article/Detail/400652
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글로벌지식마케팅경영학회 (Global Alliance of Marketing & Management Associations)
초록

The implications of brand hypocrisy for corporate social responsibility (CSR) at the brand level of analysis remain largely unexplored. Drawing on attribution theory and the sense making perspective of CSR, this paper aims to develop a conceptual framework that highlights the negative effects of advertising skepticism on brand distance, as mediated by perceptions of brand hypocrisy. Furthermore, the study seeks to examine whether a brand’s commitment toward sustainability, consumers’ desire for exclusivity and brand trust have any impact on perceived brand hypocrisy and distance. As the effect of CSR skepticism and brand hypocrisy bears heavily on consumers’ attitudes and behaviour, this paper draws from several socio-psychological theories to identify how it can be pre-emptively abated. Findings will enrich the understanding of negative consumer inferences related to brands and provide a conceptualization of an understudied but increasingly relevant form of brand judgment.

목차
ABSTRACT
BACKGROUND
LITERATURE REVIEW
METHODOLOGY
CONCLUSION
REFERENCES
저자
  • Isaac Cheah(Curtin University, Australia) Corresponding author
  • Anwar Sadat(Curtin University, Australia)
  • Min Teah(Curtin University, Australia)
  • Hyo Jin Eom(Curtin University, Australia)