PURPOSES : The purposes of this study are to identify appropriate numbers of drivers for different time periods by analyzing the service times of the Special Transportation System and to shorten the waiting time to within 15 minutes.
METHODS : In this study, the service time is divided into the call connection time (At), dispatch time after reception (Bt), vehicle arrival time after dispatch (Ct), and vehicle boarding time (Dt), and the annual average value for each time zone is calculated by analyzing the dispatch system database. Furthermore, the number of drivers working in each time period is extracted and the appropriate number of drivers for ensuring the dispatch waiting time remains within 15 minutes is determined.
RESULTS : It is more accurate to interpret the decrease in dispatches during lunchtime as a decrease in the number of operational vehicles owing to the drivers' lunchtimes rather than a decrease in demand. During lunchtime (as in previous studies) the number of operations decreases, but the average dispatch time (Bt) greatly increases to 22:42; thus, it cannot be seen as a decrease in dispatch demand. The number of operations during lunchtime is proportional to the number of drivers on duty. The number of drivers on duty is inversely proportional to the average dispatch time. If the number of drivers is increased by 11.6%, the average waiting time can be reduced to within 15 minutes.
CONCLUSIONS : To resolve delayed call connection issues, we will introduce an artificial intelligence (AI) call center. During the hours of 7 PM to 6 AM, calls will mainly be handled by AI and the counseling personnel will switch to daytime work. We will also increase the number of drivers by 11.6% to ensure that the dispatch time does not exceed an average of 15 minutes after receiving a call. In particular, we will generate the work schedule such that more than 131 drivers work in the 12:00 to 13:00 hours during lunch time to improve the situation where users have to wait for a long time. To do this, we will overlap the work hours for 2 hours in Jeonju and 1 hour in other cities and counties. We have to increase the number of night shift workers from seven to 15 so that all cities and counties can operate vehicles 24 hours a day, 365 days a year.
이 글에서는 양수명의 초기 저작인 동서 문화 및 그 철학에서 드러나는 문화생성이론 및 그 한계를 고찰했다. 양수명은 먼저 ‘의욕’과 ‘생활’이라는 두 개념으로 문화의 생성과정을 설명하고, ‘문화 삼노선’ 을 통해 서방․중국․인도문화의 특징을 분석했으며, ‘문화 조숙’이론을 통해 중국문화의 가치를 논증했다. 그러나 이와 같은 전개과정은 내재적 모순이 있음을 발견할 수 있다. 그가 제기한 ‘문화 삼노선’은 ‘문화 상대주의’, ‘문화다원론’의 입장을 취하는 것이다. 그러나 ‘문화조숙’이론은 ‘문화절대주의’, ‘문화일원론’ 의 입장을 취하는 것이다. 이처럼 양수명의 문화관에 논리적 모순이 존재하는 이유는, 그가 동서 문화의 문제를 탐구한 목적이 유가문화의 시대적 가치를 논증하고 나아가 유가문화가 위주가 되는 현대화의 길 을 찾는데 있었기 때문이다. 그는 처음부터 유가문화에 대한 강한 신념을 품고 있었기 때문에 공정하게 문화의 문제를 탐구하고 논리적으로 분석하는 것은 애초에 불가능했을지도 모른다.