The purpose of this study is to analyze job stress factors of hospital workers, which has an effect on their turnover intention. For identifying the influences on turnover intention, types of hospitals (university hospital, general hospital, private hospital) and types of workers(office workers, technical workers, and nursing staffs) were categorized. We went to the hospitals and carried out the survey under the cooperation with the concerned hospitals. The period of survey was from 23. Sep. 2013 to 30. Oct. 2013, and 293 worker participated in the survey.
On the basis of the previous study, the measurement of job stress factors and turnover intention was set up as the survey method, and its reliability and validity were measured. The stress factors were subdivided into seven factors; occupational climate, organizational system, autonomy job control, uncertainty of getting a new job, job ability to perform, job demand, job ambiance.
The value of job stress factors by the measuring instrument, Cronbach’s Alpha, was 0.805 and the value of the subordination variable of turnover intention was 0.881. IBM SPSS Statistics 21 was used as the statistic analysis tool and the descriptive statistics about job stress factors. As a result, the turnover intention were analyzed depending on the types of hospitals, job groups, working years, and gender.
Result shows that the job stress factors are differed according to the types of hospitals, and these job stress factors have influence on turnover intention. Therefore, it could be considered that, if the hospital managers find out the major job stress factors of their employees and resolve them in advance, the job stress of the hospital workers and their turnover intention can be reduced.
The purpose of this study is to analyze the amount of job stress factors of hospital workers, which has an effect on their turnover intention. For identifying the influences on turnover intention, the workers at national and university hospitals in Daejeon fall into three categories- office workers, technical workers, and nursing staffs-, and the stress factors are subdivided into seven factors as job demand, job autonomy, relationship conflict, job security, organizational system, proper rewards, and corporate culture. The research method is built as a questionnaire for job stress and turnover intentions based on the existing researches and preliminary study, and 232 workers at national and university hospitals in Daejeon were surveyed. IBM SPSS Statistics21 was used as the static analysis tool and the descriptive statistics quantity about job stress factors and the turnover intention is analyzed depending on the types of hospitals, job groups, working years, and gender. The result shows that the job stress factors have similarities according to the types of hospitals and these job stress factors have influence on turnover intention. Therefore it could be considered that the hospital managers can find the major job stress factors of their employees and resolve their turnover intention in advance.
본 연구는 부산광역시 소재의 11개 병원에 근무하는 의료기관 종사자를 대상으로 병원감염관리 인지도와 수행도를 분석하였다. 그 결과, 병원 내 감염관리부서, 감염관리 지침서, 감염관리 교육의 유무에 관계없이 인지도, 수행도의 척도가 높게 나타났다. 특히, 감염교육을 받은 적이 있는 집단의 인지도, 수행도에서 통계적으로 유의한 결과를 보였다(p<0.001). 감염관리에 대한 수행을 실천하지 못하는 주된 원인은 업무 과다와 시간부족으로 나타났으며, 99.7%의 응답자가 감염관리 교육이 필요하다고 답하여 사회 전반적으로 병원감염에 대한 경각심이 커진 것으로 판단된다. 전체적으로 인지도에 비해 수행도가 낮게 분석되었으며, 병원감염을 낮추기 위해서는 실현가능한 제도의 개선과 종사자 개인의 적극적인 수행이 필요할 것으로 사료된다.