Mail centers are essential postal facilities that sort and dispatch postal items, and should be operated efficiently to provide customers high quality postal services. So the efficiency analysis of mail centers should be performed in order to induce bette

The purpose if this paper is to analyze the 24 mail center's efficiency and productivity changes from first quarter to fourth quarter of 2008 using window analysis and Malmquist productivity index Row views of window analysis results make it possible to d

  Mail centers play an important role such as sorting and transporting postal items in the process of postal logistics. Therefore, there is need of efficiency measurement of the facilities to reduce the inefficiency of factors. But only few attempts have

Mail centers play an important role such as sorting and transporting postal items in the process of postal logistics. Therefore, there is need of efficiency measurement of the facilities to reduce the inefficiency of factors. But only few attempts have so far been made at measuring the efficiency of postal logistics hubs. The purpose of this paper is to make a reasonable suggestion for the improvement of inefficient mail centers. So this study found the efficient mail centers and inefficient mail centers using data envelopment analysis(DEA) and compared inputs and outputs of the former with those of the latter.