Many enterprises have been adopting management systems good enough for them and operating the schemes to have competitive edge better than their competitor. One of the finest systems that most companies have been selecting is ISO 14001. ISO 14001, environment management system, is widely known as advancing internal efficiency and productivity in the various industries. As a result, the number of companies that have adopted ISO 14001’s certification have been increasing continuously year by year since ISO 14000 standard was called in 1994s from ISO 18000 standard that originally used. The purpose of this study is to present that ISO 14001’s requirement execution influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected ten assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the three factors of ISO 14001 requirement, plan, implementation and operation and management consideration, have an important effect on the operational performance. Second, the three elements of ISO 14001 requirement, environment policy, implementation and operation and management consideration, affect to the financial performance significantly. Based on the results, it is sure that the companies that execute the factors of implementation and operation and management policy have a good performance to achieve operational and financial performance so that it is important to clarify the member’s role, authority and follow the procedure by a company’s process. Also, the truth shows CEO’s continuous will and periodical review of ISO 14001 influence on management performance as well.
ISO 9001, quality management system, is widely known as advancing internal efficiency and productivity in various industry. As a result, the number of companies that have adopted ISO 9001’s certification have been increasing continuously year by year since ISO 9000’ family standard was published in 1987s. This fact shows that a lot of businesses are trying to get the accreditation for improving the competitiveness of quality. The purpose of this study is to present that ISO 9001’s certification motives affect to the requirement’s implementation and show that the execution of requirements influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected twenty assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factors of certification motive influence on the requirement’s implementation except resources management. Second, the two elements of ISO 9001 requirement, resources management and product realization, have an important effect on the operational performance and financial performance considerably in the companies that choose the internal motive. Finally, the two requisites of ISO 9001 requirement, resources management and measurement, analysis and improvement, affect to the operational performance and financial performance significantly in the businesses that select the external motive. Based on the results, the companies that choose the internal motive have a good performance to execute the ISO 9001 requirements. Also, to implement the requirements of ISO 9001 is helpful for the companies to produce the operational and financial performance.
This paper investigates the relative effect of each ISO 9001:2000 quality management system’s requirement and business performance. The empirical tests are conducted in ISO 9001 certification companies.
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