The impact of GWP organization culture has on positive psychological capital, organizational commitment, and organizational citizenship behavior - Comparison Analysis between the People Working in Manufacturing, Services, and Finance -
본 연구는 GWP 조직문화가 조직구성원들의 긍정심리자본(Positive Psychology Capital)과 조직몰입(Organizational Commitment), 조직시민행동(Organizational behavior Citizenship)에 미치는 영향을 분석한 실증연구이다. 이를 위해, 본 연구는 제조/서비스/금융업 종사자를 대상으로, 설문조사를 실시하여 산업별 변수 간의 관계를 비교분석하였다.
GWP 조직문화는 조직구성원들이 자신의 상사와 경영진을 신뢰(Trust)하고, 자기 일에 자부심(Pride)을 느끼며, 함께 일하는 동료 간에 일하는 재미(Fun)를 느끼는 곳으로, 약 10년 전부터 국내에 소개되어 제조, 서비스, 금융업 등 민간 기업은 물론, 공공기관의 조직문화 개선 활동으로 많은 관심을 받고 있다.
본 연구 결과, 첫째, 제조/서비스/금융업에서 GWP 조직문화는 긍정심리자본과 조직몰입에 유의한 영향(+)을 미치는 것으로 나타났으나, 조직시민행동에는 유의한 영향을 미치지 못하는 것으로 분석되었다. 또한, 조직몰입도 제조/서비스/금융업에서 조직시민행동에 유의한 영향을 미치지 못하는 것으로 나타났다. 둘째, 제조와 서비스업에서 긍정심리자본은 조직몰입과 조직시민행동에 유의한 영향(+)을 미치는 것으로 나타났으나, 금융업에서는 유의한 영향을 미치지 못하는 것으로 분석되었다.
본 연구는 이와 같은 분석결과를 토대로, GWP 조직문화가 산업별 종사자들에게 미치는 공통점과 차이점을 중심으로 그 의미와 시사점을 제시하였다.
This study is an empirical analysis of the impact of GWP organization culture on positive psychology capital, organizational commitment, and organizational behavior citizenship. Therefore, the comparison analysis is on the relationship among the variables between industries by conducting the survey targeting the people working in manufacturing/service/finance.
GWP organization culture is where the team members trust their employers and bosses and have pride in what they are doing as well as enjoy the fun part by working with employees. It was introduced to Korea about 10 years ago and has been getting a lot of attention not only from private companies in manufacturing, service, and finance but also from the public institutions for the improvement on the organization culture.
From the results of this research, first of all, GWP organization culture in manufacturing and service industries have significant effects on positive psychological capital and organizational commitment; however, it does not have significant effects on organizational citizenship behavior. Furthermore, positive psychological capital in manufacturing and service industries have significant effects on organizational commitment and organizational citizenship behavior but organizational commitment does not have significant effects on organizational citizenship behavior. Secondly, in finance industry, GWP organization culture has significant effects on positive psychological capital and organizational commitment but does not have significant effects on organizational citizenship behavior. Also, in finance industry, positive psychological capital does not have significant effects on organizational commitment and organizational citizenship behavior and the organizational commitment also does not have significant effects on organizational citizenship behavior as well.
Finally, from the results of the analysis, this study suggested the causes based on the relationships of differences and variables of GWP organization culture that affect professionals in the industries