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非工作时间与工作相关电子沟通量表开发与实证研究 KCI 등재

Development and Empirical Research of the Scale for Work-Related Electronic Communication during Non-working Time

  • 언어CHI
  • URLhttps://db.koreascholar.com/Article/Detail/438889
구독 기관 인증 시 무료 이용이 가능합니다. 6,700원
中國學 (중국학)
대한중국학회 (Korean Association For Chinese Studies)
초록

In the context of the rapid development of information technology and the continuous transformation of work patterns, the phenomenon of work-related electronic communication during non-working hours has become increasingly prevalent, and its impact on employees has become an important research topic. This study conducted in-depth interviews with 18 employees from different industries and job levels, and used open coding and axial coding to conduct an in-depth analysis of the interview results to construct the relevant main categories and content framework. Based on this, a questionnaire was designed and 526 valid questionnaires were obtained through the Questionnaire Star platform. Subsequently, through reliability analysis, exploratory and confirmatory factor analysis, a systematic and comprehensive measurement dimension system was finally constructed. This system includes two first-level indicators of internal personal traits and external communication situations, and is further subdivided into six second-level indicators and eight third-level indicators. The scale system constructed in this study provides a scientific empirical basis for enterprises in managing work-related electronic communication during non-working hours, helps enterprises gain an in-depth understanding of the behavior patterns and ability characteristics of employees in this context, and thus optimize management strategies. At the same time, employees can also better understand their own situation based on this scale system, and then adjust their own behaviors and mindsets in a targeted manner to achieve a balance between work and life.

在信息技术迅猛发展与工作模式持续变革的背景下,非工作时间与工作相关的电子沟 通现象愈发常见,其对员工产生的影响成为重要研究课题。本研究通过深度访谈来自不同 行业及岗位层级的18名员工,并运用开放式编码和主轴编码对访谈结果进行深入分析,构 建起相关主范畴与内容框架。以此为基础设计问卷,借助问卷星平台获取526份有效问 卷。随后经过信度分析、探索性与验证性因子分析,最终构建出一套系统且全面的测量维 度体系,该体系包含内在个人特质和外部沟通情景两个一级指标,进一步细分出六个二级 指标和八个三级指标。本研究构建的量表体系为企业在管理非工作时间电子沟通方面提供 了科学的实证依据,有助于企业深入了解员工在该情境下的行为模式与能力特点,从而优 化管理策略。同时,员工也能够依据此量表体系更好地认识自身状况,进而有针对性地调 整自身行为与心态,实现工作与生活的平衡。

목차
【摘要】
1. 绪论
2. 理论基础及非工作时间与工作相关电子沟通量表体系构建
    1)非工作时间与工作相关电子沟通维度与测量的研究现状
    2)非工作时间与工作相关电子沟通量表构建的理论基础
    3)非工作时间与工作相关电子沟通量表体系的构建
3. 深度访谈设计实施与结果分析
    1)深度访谈设计
    2)访谈实施
    3)访谈结果分析
4. 问卷调查与实证分析
    1)问卷设计与数据收集
    2)初始量表信度分析
    3)探索性因子分析与条目净化
    4)验证性因子分析与量表确定
5. 研究结论与实践启示
【参考文献】
【논문초록】
저자
  • 노복동(无锡学院应急管理学院专任教师) | Noh Bok‑Dong
  • 张丽东(无锡学院数字经济与管理学院学生) | 장려동
  • 何文文(동아대학교 박사수료생) | 허웬웬
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