This study presents a machine learning approach using conditional inference tree (Ctree) to determine how brand equity can be used to factually engage consumers into social media brand-related activities. Using the Ctree algorithm (Hothorn, Hornik, & Zeileis, 2006), a predictive model was computed using self-reported data on consumers’ perceptions of brand equity (Aaker, 1991) and engagement into social media brand-related behavior (Muntinga, Moorman, & Smit, 2011) from a sample of 690 individuals. The predictive modeling analysis revealed 5 different rules (patterns) that trigger social media brand-related behavior. Each rule comprises behavioral engagement discriminating low, medium, and high levels of consumption, contribution, and creation of brand-related social media content. Additionally, the analysis portrait 5 subtypes of consumers according to their behavior. This study has incremental explanatory power over preceding consumer brand engagement studies, in that it demonstrates how to manage brand equity to factually engage consumers into social media brand-related activities, therefore, generating valuable insights that may be used to support business.

In the U.S. restaurant industry where businesses struggle for survival, differentiation is considered key for success. However, there is limited research on measuring how unique or exotic a specific restaurant cuisine is perceived, since such perceptions vary by markets. In this paper, authors utilize digital geolocation history from social media records of restaurant visits across 40 types of restaurants in Chicago and San Francisco, and a two parameter Item Response Theory model to identify a) restaurants that are unique and considered more or less “difficult” to get to, and b) visitors who have more or less diverse palates. Further, palate diversity is explained by user demographics, restaurant selection criterion and behavior. Managerial implications and limitations are discussed.

The motivation of this paper is to assist SMEs (mainly micro and informal enterprises) in developing economies to find the required resources to establish, or develop, their business. We introduce the concept of 'Venture Communities' to provide direct peer-to-peer connections between individuals and SMEs in all parts of the global market. We draw on the well-established concepts of networking, crowdfunding, living labs and value co-creation. The contribution we make lies in the introduction of a novel ecosystem, constructed by multiple actors, through dynamic and interconnected networks, accumulating resources for the benefit of all stakeholders of this community. Our model presents a challenge to the conventional conceptualizations of dyadic relationships between developed economies and emerging economies. Alternatively, we suggest anti-essentialist communities that are temporary constellation of social elements from all parts of the global market to create "hybridized and nomadic" (Laclau and Mouffe 1995) market arrangements.

Consumers are increasingly using social networking sites to get information about their interests. Among them, Instagram has recently reached 800 million active users (Instagram, 2017) and has a higher rate of engagement compared to Facebook or Twitter (Locowise, 2017). Despite its growing relevance, the academic research related to Instagram is still scarce. To go a step further in this topic, this research aims to examine the role played by creativity and positive emotions in driving users’ behaviour on Instagram. On the basis of the Stimulus-Organism-Response (S-O-R) framework (Donovan and Rossiter, 1982; Mehrabian and Rusell, 1974), we propose that perceived creativity (stimulus) applied to the uploaded photos or videos on Instagram results in developing positive emotions (organism) [H1]. In the same way, the use of creative posts can also affect human responses on that account, as affective commitment [H2] and interaction intention [H3]. Additionally, as a consequence of processing the information posted on Instagram account, positive feelings may arouse, resulting in greater affective commitment [H4] and interaction intention [H5]. Finally, users who experience an affective commitment with an account may tend to be more involved by interacting in the account [H6]. Data to test these hypotheses was collected from an Instagram account focused on fashion due to the relevant role that creativity has in this industry and the increasing use of this social networking site among fashion companies (Casaló et al., 2017). We obtained a sample of 808 participants which answered a questionnaire including several multiple-items measurements scales adapted from previous literature. We used a seven-point Likert-type as the response format, from 1 (“strongly disagree”) to 7 (“strongly agree”). Data analyses were carried out using SmartPLS 2.0 (Ringle et al., 2005). First, we analysed data to check validity of measures so as to confirm the factor structure, ensuring internal consistency and both convergent and discriminant validity. Results of the proposed model revealed the positive influence of perceived creativity on positive emotions (H1: β=.24, p<.01), affective commitment (H2: β=.40, p<.01) and interaction intentions (H3: β=.60, p<.01). In addition, positive emotions affect both affective commitment (H4: β=.15, p<.01) and interaction intentions (H5: β=.18, p<.01). Finally, affective commitment is also positively related to interaction intentions (H6: β=.25, p<.01). This study confirms the key role that both perceived creativity and positive emotions have on users’ responses in the Instagram context. These findings have interesting implications for management of Instagram accounts suggesting the development of creative content as well as generating positive emotions to engage followers to a greater extent in the account.

About 35% of online social network users belong to more than one networking platform such as Facebook, Instagram, and Twitter. The interplay among these various social networking platforms implies that several sources may induce interrelationships among the platforms. To understand such relationships, the authors propose an integrated visit model that accommodates communicating activities across social network platforms and test the model using data from two social network games that have considerable overlap among network members. The model captures various sources of dependencies across network platforms, including coincidental visitation, correlated heterogeneity and experience spillover across network platforms. More important, the model discovers a new source of dependencies that stems from communications with common network members overlapping in different network platforms. The model finds that the spillover effects are asymmetric across networks. The simulation study provides managerial implications for organizations attempting to target valuable users and allocate resources across multiple network platforms.

By increasing awareness of product offers and availability in the consumer’s proximity, Location Based Marketing (LBM) increases relevance of placed advertisements. However, depending on how it is executed, such advertising can also be perceived as intrusive, irritating, or even violating consumer’s privacy. Existing knowledge does not offer clear directions for retailers, who are keen to know of LBM’s effectiveness on sales. In this paper, authors investigate the effects of LBM on application (app) driven revenues of 116 major mobile retailers from around the globe. In particular, we examine the contingency effects of the roles of device as well as privacy needs of the brand audience. Findings reveal that effects of LBM on app-based revenues vary by tactic (inbound vs. outbound), type of device (Tablet vs. Phone), and user type based on brand of app (Android vs. Apple). Overall, this research identifies critical factors for retailers to consider, in order to best monetize their location based efforts. Contributions of the analysis and managerial implications are discussed.

A large body of word-of-mouth (WOM) research has shown that ratings, rating volume, and text comments function as determinants to assessing quality of products (Berger, 2014; Chen & Lurie, 2013). However, little attention has been paid to the reviewers as a significant source of product evaluation (He & Bond, 2013). To be specific, there is a lack of understanding whether a product is preferred because it was recommended by an associative group or because it was not preferred by a dissociative reference group (dissimilar to self). The results from Study 1 demonstrated that participants are more influenced by similarity-attraction than by dissimilarity-repulsion. To be specific, African American participants rated product a higher, which was recommended by their associative reference group. Similar pattern was revealed in the male group. In Study 2, we found an underlying mechanism to explain the effects from Study 1. We tested the perceived difficulty of processing as a potential mediator for this phenomenon and utilized a choice/reject task. The analysis of moderated mediation (Hayes, 2013) revealed that the significant indirect effect of the number of options on purchase intention was conditional on the deleting approach but not on the choosing approach. By rejecting multiple alternatives, participants were more likely to buy the product since it is easier to make decision. In conclusion, this finding provides insights regarding the decisionmaking process resulting from social influence based on a reference-dependence approach.

Companies frequently request their customers to donate to a charitable organization at some point during the purchasing process. Especially in an online environment, companies can easily control at which stage in the customer journey consumers are asked to give to charity. The aim of this paper is to investigate how the sequence of purchase and donation requests in the customer journey influences the willingness to donate to an NGO and the willingness to pay for the company’s product. As theoretical frame, we use two related concepts of moral self-regulation stemming from behavioral economics, namely moral licensing and moral cleansing. Based on these two cognitive biases, we assume that the sequence of donation and purchase options has an influence on the money individuals are willing to spend on the product and are willing to donate to charity. Prior research on moral licensing and moral cleansing often relies on outcomes from rather artificial study designs. Studies often utilize moral/immoral decision tasks, which consumers barely ever encounter in real life settings. In line with recent calls for replicating or validating established cognitive biases in settings that are more realistic, we apply both moral licensing and moral cleansing in a setting, which closely resembles real-life situations. Hence, our study contributes to the advancement of behavioral economics by offering outcomes with a higher degree of ecological validity. Participants (N=121) were asked to indicate the maximum amount of money they were willing to donate (WTD) for an environmental organization and the maximum amount of money they were willing to pay (WTP) for a newly launched smartphone. In condition A, participants were first presented with the donation task (moral licensing); in condition B, participants were first presented with the purchase task (moral cleansing). Our results indicate that the moral cleansing effect is present. On average, participants who first indicate their WTP are subsequently more prone to donating money to an NGO. We could not observe a moral licensing effect at large.

Based upon the assumption that emotional responses lead to behaviors, authors have focused on the antecedents of emotions and very limited research has been conducted to identify the conditions under which emotions lead to generosity (Chédotal et al., 2017). Manipulating the emotional valence and the proximity between donors and beneficiaries, we show that whereas guilt leads to more generosity, positive emotions have the opposite effects. We also detail the moderating role of empathic tendencies and proximity. As a cover story for our experiments, people had to answer questions about their TV habits. Participants were financially rewarded and given the opportunity to keep or to donate the endowment to a fictitious charity. To manipulate the emotional valence, participants were given time to describe an event in which they had done something negative or positive to someone important to them (Xu et al., 2014). To manipulate the perceived proximity with the victims, participants could give to a charity operating in a geographically close area or in a remote area. Study 1 (n = 127;Mage = 22.69;st.dev = 1.73 ) investigated the impact of guilt feelings and confirmed that their positive impact on generosity is moderated by empathic tendencies an perceived proximity with the victims. Study 2 (n = 134;Mage = 22.83;st.dev = 1.35 ) investigated the impact of positive feelings and confirmed their negative impact on generosity. Finally, Study 3 (n=183;Mage=21.05;st.dev = 1.37 ) generalized results from Study 1 and Study 2 to anticipated feelings. This research helps to better understand the role of emotions that people experience after engaging in good or bad behaviors on charitable giving. Although the positive (negative) impact of negative (positive) feelings on prosocial behaviors have been suggested in prior studies (Sachdeva et al., 2009; Renner et al., 2013), we identify the conditions under which such effects take place.

Building on insights from motivation-opportunity-ability (MOA) theory, we explore the antecedents and conditions through which entrepreneurs within small and medium enterprises (SMEs) adopt corporate social responsibility (CSR) initiatives. Seeing how current research is almost exclusively dominated by investigating the activities of multinational or large organizations, we shift the attention to the social responsibility initiatives of the individual entrepreneur, seen as a moral, social and environmental champion. This study contributes to marketing and international business literature by advancing knowledge of the determinants of responsible entrepreneurship across different research settings. We highlight the importance of personal entrepreneurial values and moral ideologies and their impact on CSR engagement. From this perspective, we first applied an exploratory/qualitative research method to focus on the CSR initiatives of entrepreneurs in the UK by conducting series of interviews to identify various individual, firm and external level determinants that influence the implementation of responsible entrepreneurship practices. Second, we completed a large scale survey among 224 UK entrepreneurs. Preliminary results demonstrate that others-centered values, entrepreneurial alertness, competence, availability of resources and stakeholders influence, are important antecedents of both intentional and actual engagement in CSR practices, which in turn leads to improved performance.

This paper examines the effects of narrowed social distance with celebrity endorsers (i.e., via close relationship categories) and their origin (i.e., local or international) on consumer evaluations towards their endorsed advertisements. It is proposed that employing a relational approach in celebrity endorsement where celebrities are framed as sociallyclose personae leads to increased attitudes toward the advertisement. A pilot test on actual advertisements and three laboratory studies show that the celebrity endorsement is more effective when the advertisement features the celebrities as socially-close personae than when they are more distant; and these effects are more pronounced when the celebrity is local than foreign. Finally, the study proposes that consumer self-referencing towards celebrities mediates these effects. Anchored on construal level and social identity theories, implications on relational approach in celebrity endorsements and on international marketing communications are discussed complementarily with Asian culture inherently subscribing to relational celebrity endorsements.

Celebrity endorsement has been traditionally considered as a strategic promotional tool by marketers. Actually, advertising scholars generally found a positive influence of celebrity endorsement on brand equity and, consequently, on consumer purchase intention. On the one hand, literature interprets celebrity source and endorsement factors as related to celebrity-brand fit, perceived celebrity motive, and celebrity expertise. On the other hand, consumer-based brand equity (CBBE) has been usually referred to brand loyalty, perceived quality, brand awareness, and brand associations. Despite such a growing interest, there is limited understanding of the underlying mechanisms linking celebrity endorsement to CBBE. Building on consumer psychology and brand signaling theories, this study develops a conceptual model which hypothesizes consumer-based brand authenticity (CBBA) and brand credibility as mediating variables of the aforementioned relationship. First, CBBA is interpreted as a multidimensional construct composed of a brand’s quality commitment, sincerity, and heritage. Second, credibility refers to a brand’s ability – e.g. expertise – and willingness – e.g. trustworthiness – to reliably keeping its promises to consumers. Moreover, this study hypothesizes that the influence of CBBA and brand credibility on CBBE vary according to consumers’ advertising evaluation. Hence, communication effectiveness is considered as a moderating variable of these relationships. The conceptual model is empirically tested using bootstrapped moderated mediation analysis on a sample of Millennial consumers. In fact, Millennials very well describe postmodern consumption and communication, which increasingly emphasize the need of “real” and authentic communication by credible endorsers and endorsed brands. By stressing the significant role of brand authenticity and credibility in the context of celebrity endorsement, this study provides both theoretical and practical implications to marketing communication literature.

While extant research examines the consumption of luxury products, the disposal behaviors of such products and business’ means for promoting this behavior through social media has yet to be examined. This research builds on belief congruence theory and the anticonsumption literature to understand how religiosity (with prescriptions against material possessions and performing actions just for show) influences disposal method of luxury goods and disposal behavior on social media. Specifically, findings show that extrinsically (intrinsically) religious consumers are more likely to throw away (donate) luxury products after use. The moderating influence of emotions is also explored to show that intrinsically (extrinsically) religious consumers are more (less) likely to use sustainable methods of product disposal for luxury and non-luxury products alike after being primed to feel shame/guilt in comparison to a control condition. A separate study manipulates product type (luxury vs. non-luxury) and product state (used vs. new), showing that extrinsically religious consumers are most (least) likely to use sustainable disposal methods when a product is used (new) and non-luxury (luxury). Additionally, findings show that identity mediates this relationship and has clear outcomes on social media behavior regarding product disposal and end-consumption behavior with luxury products. Implications for belief congruence theory and advertising practitioners are provided (with a specific emphasis on advertisers of luxury products using social media).

With the tremendous development of social media in recent years, luxury brands have welcomed social media with open arms as a means to engage with their customers. How luxury brands can make good use of social media marketing strategy is a top priority for both academicians and partitions but has not been well investigated. Many significant research gaps are present in this area warranting further explorations. For example, there is little research on the effectiveness of celebrity endorsement on social media (except for Chung and Cho’ (2017) study), even less for luxury brands. In addition, previous research on social media marketing mainly focuses on western-based platforms such as Facebook and Twitter. Given the mentioned research gaps, this study builds on social media marketing and celebrity endorsement literature and aims to investigate the key factors influencing the effectiveness of celebrity-based social media marketing efforts for luxury brands. In particular, China market and Sina Weibo are selected as our research setting. We propose the message characteristics, celebrity characteristics, celebrity-brand relationship and brand characteristics have impact on customer engagement in celebrity-based social media marketing activities. We combined two data sources to generate the key variables. First, we derived posts on the brand pages of 12 luxury brands (e.g., Cartier, Tiffany, BVLGARI and PIAGET) that were published on Sina Weibo from September 2016 to March 2017 on the middle of December 2017. Then celebrity-related posts were all picked out. The final sample includes more than five hundred celebrity-related brand posts. For each post, it contains three kinds of engagement measures (i.e., the number of Likes, Retweets and Comments) observed on Sina Weibo. They are dependent variables in our model. We built up regression models to test the hypotheses. To generate those variables that cannot be derived directly from the posts, a set of independent coders was recruited to quantify those variables. The exploratory results show that posts related to celebrities (e.g., brand ambassador/spokesman) take a significant part of posts on Sina Weibo brand pages.

Cewebrity is somebody who is only, or perhaps mostly famous through their presence on the Internet, an internet person who crosses over to the mainstream, so called web celebrity or Internet celebrity. Recognizing that Internet celebrities’ participation will bring about improvements of company performance, marketers have considered them to be new source of innovation dedicating to company’s success. For example, fashion companies believe that Internet celebrities have good innovation ideas on clothing collocation or even fashion design. Given the relevance of Internet celebrity in practice, researchers have begun to address its merits (Stever and Lawson, 2013). However, it is not yet a well-established field of academic inquiry, because Internet celebrity’s specific characteristics has not been well developed yet. Based on the nature of Internet celebrity as consumer, the theory of customer value co-creation is appropriate to explain these new generated celebrities’ activities in new product development. Activities of Internet celebrities in value co-creation can be shown as communication, idea conception, and product design (Genc and Benedetto, 2015). The current study mainly focuses on the effects of fashion internet celebrities on whole process of product development including product design, production, and commercialization by developing the scale of internet celebrity’s attributes under the perspective of customer value co-creation. Theoretically, the study fills up the research gap that no prior research develops the scales of Internet celebrity and test its effects on new product development. Practically, our work is highly useful for marketers understand the effects of Internet celebrity, thus developing appropriate strategies to utilize them.

Despite of its strategic role in shaping corporate image, Instagram predicts that 70% of its contents are not seen by users due to content overload and saturation problems. As more than 95 million photos are shared on Instagram on daily basis, when accessing Instagram, users are bombarded with a lot of visual information and consequently tend to selectively choose photos to pay attention to. Therefore, it is important for marketers to design an ads that has the ability to stop consumers and hold their attention for enough time to be processed cognitively before they scroll up or down to see other photos. This study investigates how visual aesthetic, vividness, and message type of pictures posted on Instagram affects customer responses. A content analysis of 3,952 brand content posted between July and December 2017 was conducted from the official Instagram accounts of seven global luxury brands. The top-listed brands on the Luxury Fashion Social Index namely Burberry, Calvin Klein, Chanel, Gucci, Hermes, Louis Vuitton, and Prada; were investigated as they were considered as good representatives of luxury brands with good social media presence. The coding guide in this study included the numbers of consumer responses (likes and comments), visual aesthetic (classical and expressive), vividness (high and low), and message type (literal and symbolic). For the independent variables, binary coding was used. ANOVA was used to test the hypotheses. Findings suggest that brand posts using expressive aesthetic image received more likes and comments on Instagram than the ones with classical aesthetics. Brand posts with high level of vividness receive more likes and comments than the ones with low level of vividness. Brand posts adopting using symbolic message receive more likes and comments than the ones implementing literal message. The results also suggest that there was a significant interaction between visual aesthetics, vividness, and message types in generating likes Brand content on Instagram using a combination of expressive aesthetic, high vivid, and symbolic message generates more likes and comments than any other combinations. Instead, the content adopting a combination of classical aesthetic, low vivid, and literal message produced the least responses. From theoretical perspective, findings can extend and modify media richness theory to luxury brand and social media contexts. Instagram can be used to display brand contents with various levels of vividness. This study imply that luxury consumers favor expressive aesthetics and symbolic message more positively indicating that they tend to have high level of need for cognition in consuming brand messages. Luxury brand marketers can increase their cognitive load by increasing the level of information complexity increasing the number of colors or patterns, using metaphoric statements, or crafting symbolic messages when creating brand posts on Instagram.

Digital and social media has become an indispensable channel of promotion and marketing to the enterprises. For example, compared to other means of promotional channels, such as television advertising, newspapers, social network services (SNS) are more competitive, more convenient, and lower-cost. Because individuals compose or share those posts anytime, anywhere, information spreads fast and wide on social media. SNS posts can affect people's perception, thus affecting their purchase intention and behavior. A large number of researchers investigated academic issues involved SNS, such as the influence of eWOM in social media on consumers' purchase intentions (Erkan & Evans, 2016). According to Lin and Lu’s research (2011), which suggests that gender difference also exists in social media. In addition, a study identified attributes of social media messaging activities and examined the relationships among those perceived activities, value equity, relationship equity, brand equity, customer equity, and purchase intention through a structural equation model (Kim & Ko, 2012). In this study, we focus on the motivational antecedents of digital buzz on digital and social media. Among many performance metrics of digital marketing, the most important one that really matters to advertisers is click-through. Click-through is believed to reflect viewers’ interest in the product contents that are being shown on screen, and based on that assumption, it opens a new navigation tab, such as the advertiser’s web site that can provide information about products and services of an advertising company. However, there is a caveat here. Since advertisements in digital and social media are often placed on top of the contents that the viewers have already been reading, viewers can accidentally click on the internet advertisements in which they have no interests. Viewers are only annoyed by intrusive re-routing during their digital activities. Hence, it is important that the digital media marketer to be able to distinguish between the click-throughs, knowing the difference between the clicks that are genuinely reflective of a viewer’s interest, or the rest of clicks that are not. For this purpose, we propose consumer curiosity and anticipation as drivers of click-through that are meaningful to digital markers. Consumer curiosity is an important variable that results in click-through behavior, digital propagation or buzz, and further stimulates consumers' consumption activities. In recent years, there are many studies to verify this theory. Online atmospherics have an impact on customer emotions, and perceptual curiosity has a moderating effect existed in the two variables (Koo & Ju, 2010). However, the research about curiosity’s mediation effect on purchase intention aroused by SNS contents is still limited. In addition, the neural research in this field is still limited. The research seeks to understand how the SNS contents affect customer’s curiosity toward the product which the content mentioned. Furthermore, to find the relationship between curiosity and the purchase intention by using neuromarketing methodology. Our goal is to discover the neural signatures of consumers’ motivational state that leads to click-through, exploration of contents, and finally digital buzz behavior. EEG and fMRI are commonly research approaches used in the neuroscience field. EEG detect electric activities in the brain waves and fMRI measures hemodynamic events to discover individuals’ cognitive and motivational states. After content-analyzing top 10 most shared posts in the fashion brands Facebook official account which included luxury brands such as GUCCI, Luis Vuitton, and Hermès), we extract the attractive posts’ content attributes to be the level of accuracy, graphic quality, and information value. Then, we create two different simulations of social media activities that instigates viewer curiosity at differing levels. By designing an online experiment that examines how different arrays of information can create different levels viewer curiosity in user posts, and by measuring viewers’ intention to propagate the posts, we are able to discover neural signatures of digital buzz. Potential implications to digital marketing of this research in establishing meaningful performance metrics for digital marketing are discussed.

The key objectives of the research is to examine the impacts of consumption community and underlying motivations for joining consumption communities in consuming masculine products among Korean female consumers. This study is the first to link a consumption community to social identity theory. To find an answer to our research questions, the study uses Korean Harley Davidson female riders who ride the American heavy motorcycle in a consumption community to answer the research questions. Harley Davidson is an icon of masculine products due to the size and the powerful engine of the motorcycle. A hermeneutic approach is adopted to understand Korean female consumers’ motivations in joining consumption communities and their perceptions about riding a Harley Davidson motorcycle. A hermeneutic method uses personal in-depth interviews to elicit the behaviors, values, and motivations that researchers are trying to understand (Kozinets, 2001; Thompson et al., 1994). The hermeneutic method is appropriate when researchers are attempting to understand motivations, values and beliefs deeply embedded in a person’s mind (Thompson et al., 1994).

Corporations, governments, and non-profits across the world have implemented proenvironmental campaigns to promote sustainable practices. To better understand crosscultural differences in environmental persuasion, we draw on research on self-conscious emotion (Tangney & Dearing, 2002), construal level theory (Trope & Liberman, 2010), and cultural psychology (Ratner, 2000). The current research examines how the emotions of guilt and shame cause people from Eastern and Western cultures to differently perceive green advertising messages that are framed concretely or abstractly. Two hundred fifty-five undergraduate students were randomly assigned to a 2 (emotion priming: guilt vs. shame) x 2 (construal message frame: abstract vs. concrete message) x 2 (nationality: Americans vs. Koreans) between-subjects design. The results indicate that message concreteness effect is present among guilt-primed Americans and shame-primed Koreans (culturally relevant), but absent among shame-primed Americans and guilt-primed Koreans (culturally irrelevant). Theoretical and practical implications are discussed for developing global green advertising message strategies.

In a globalizing world, characterized by increasing diversity and exposure to other societies, understanding individuals’ orientations towards cultural outgroups has both theoretical and practical relevance. When cultural boundaries blur, individuals are afforded the opportunity to reshape their identity and affiliate themselves with multiple groups. However, globalization may also cause value conflict and moral confusion as people face ideas that challenge pre-existing notions. Globalization is therefore intertwined with psychology. Whereas (consumer) ethnocentrism and other exclusionary reactions (animosity, nationalism, xenophobia, etc.) have been the subject of innumerable studies, inclusionary constructs such as cosmopolitanism and particularly, xenocentrism, have only recently gained traction. Cosmopolitanism and xenocentrism denote distinct individual orientations towards cultural outgroups. The former considers an individual’s openness to cultural diversity and ability to navigate through intercultural environments, whereas the latter describes an individual’s feelings of admiration or preference for specific cultural outgroup(s), over their ingroup. Few studies have simultaneously examined these constructs and fewer still have considered these within a nomological framework of key predictors (i.e., basic psychological needs: need for autonomy, relatedness, and competence) and practical outcomes (i.e., cross-group friendships, influentialness, environmental behaviours, maladaptive health behaviours). We hypothesized a series of relationships of various antecedents and outcomes of cosmopolitanism and xenocentrism, and tested these conjectures using survey data from Canadians (n=238) and Americans (n=239). The findings support the psychometric robustness of our operationalization of xenocentrism, and clearly distinguish this construct from cosmopolitanism. Beyond confirming earlier findings (e.g., how proenvironmental behaviours are predicted by cosmopolitanism and xenocentrism), we illuminate several novel relationships (e.g., between basic psychological needs and cosmopolitanism), and elucidate the role played by a key personality dimension, neuroticism, in mediating the relationships between basic psychological needs, and the two outgroup orientations. Theoretical and practical implications, limitations, and future directions are elucidated.