The flow of the 4th Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.

T. S. 엘리엇은 『네 사중주』에서 시를 창작하는데 가장 중요한 기능가운데 하나인 기억의 힘을 사용해서 작품을 썼으며, 기억은 정점(靜點)을 관상(觀想)하 는데 필수불가결하다는 것을 제시한다. 그는 베르그송의 순수기억에 영향을 받 았지만 베르그송의 철학을 절대가 없기에 허약한 신비주의라고 폄하 했다. 이런 점에서 『네 사중주』는 단테나 아우수스티누스의 기억의 전통을 따르며, 서양 철학의 전통을 계승하는 관점에서 정점은 이해된다. 이런 기억은 일종의 축복이 며 어둠의 길인 욕망을 제어하여 부정의 길에 거쳐서 정점에 이르게 하여 하나 님을 체험하는데 도움을 준다고 암시된다. 욕망을 제어하여 멸각에 이르는 부정 의 길은 정점에 도달하는 길이나 인간의 욕망은 제어할 수 없기에 인간이 정점 에 도달하는 것은 불가능하다. 『네 사중주』에서 기억은 신성한 기억과 정점을 이해하는데 중요하다는 암시를 준다. 신성한 기억과 정점은 기독교에서 하나님 을 만나는 정신적이고 신비스러운 경험으로 4차원의 종교적인 세계이기에 모순 인 역설로 설명된다. 리틀기딩 교회의 신성한 역사 앞에서 신성한 기억의 축복 을 받은 엘리엇은 과거의 집착과 욕망이 사라지고, 기억의 힘은 사랑으로 승화 되어 하나님을 만나는 신비로운 축복의 순간인 정점의 시간을 경험하게 만든다.

This paper intends to reveal Emily Hale’s positive influences to Eliot’s poems and plays. Emily Hale who was 40-year-old lover and friend with T. S. Eliot contributes and influences so much the life and the works of T. S. Eliot as the muse. T. S. Eliot didn’t want to disclose his personal evidences such as letters and recordings, because of the fact that he loved Emil Hale for 40 years as well as his guilty consciousness toward his first wife. T. S. Eliot had a deep religious feeying, so he felt a contrition that is much shameful to the death of his former wife, Vivien Haigh-Wood, because he met Emily Hale while his wife died in mental hospital. That’s why he tried to hide all his personal evidences. Critics who studied Eliot’s biographical influences on his works evinced Hale’s contributions to Eliot’s works. Eliot eventually destroyed her letters sent to him, but Hale bequeathed her collection of over a thousand of his letters to her to Princeton, under the restriction that they will not be opened to the public until January 1, 2020. No one but Hale, and maybe the processing archivist, has ever read them. If the day comes to open the letters, the relations and clues between Eliot’s mysterious works and his life will be clearly revealed. The facts and truths of hidden Eliot’s life in letters and recordings will be the evidences of a new horizon to interpret Eliot’s poetry and poetic drama as symbols and allegory.

T. S. Eliot was raised and educated under the influence of his Unitarian parents and family. Thanks to William Greenleaf Eliot, the founder who is Washington University in St. Louis and the Church of the Messiah, which is the first Unitarian church, Eliot’s father and mother practised and inculcated the family religion to T. S. Eliot. His mother, Charlotte Champe Eliot, was a writer and a reformer and committed to father-in-law’s decrees. But Eliot criticized radicalism of Christianity―it made it too tepid, too liberal, too much like the enlightened Unitarianism of his family. Eliot also worried about the Church as an institution. Eliot’s denounced empty idolatry of forms with the reforming zeal that his forebears had. Eliot took up a position opposite to the humanitarian attitude of his mother and grandfather, the faith that one tries to approach God through human effort. Everytime he went back during these undergraduate years to join in his family’s Sunday’s worship, he found it an increasingly stifling ritual. Eliot suffered religious experiences “as though traversing the Boston street were like wading through time” in undergraduate years at Harvard which are described in his Four Quartets. Eliot divorced his wife through his attorney in spite of her refusal to recognize a divorce. Eliot repented his wrongdoing due to the consciousness of guilty to her and marriage life since his former wife died lonely in mental hospital. During the rest of his life he suffered from his deeds, for which he was possessed of the consciousness of guilty and sin to his dead wife. The sense of damnation, the remorse and guilt that Vivienne evoked were essential to Eliot’s long purgatorial journey that continued long after his formal conversion and their separation six years later. He could escape from her, morally, only by embracing the ascetic Way of the Catholic mystics. In “Little Gidding” of Four Quartets written during in remorse and the sense of guilt due to the debt to Vivienne, we can find the opposite meanings that are both the fire of bomb implying the death of desire and the fire of Christ implying the love of Spirit. Eliot showed a sense of sin through the protagonists of his later poetic plays. In his poetic plays, Eliot sought human love, which was the fruit of blessings of his second marriage free from guilty consciousness after revealing his sin to his family.