In the past 20 years, passenger and cargo transportation performance at the international passenger ports in Korea have increased by 8.6% on the compound annual growth rate, respectively. The Korean government had expected to continue expanding the market of car ferries and the government included plans for the development of additional routes and lanes with neighboring countries such as China, Japan, and Russia as a part of the Plan of the Korean Ministry of Oceans and Fisheries in 2019. However, compared to the development of routes, the management and operation of passenger terminals are inefficient. The purpose of this paper was to introduce the overall improvement of the passenger terminal operating system that reflects the recent changes in the supply and demand of international passenger vessels and the needs of the government and private sector passengers. To this end, a basic survey was conducted on the status of operations and facilities at the Busan International Passenger Terminal and a questionnaire survey was administered on the subject of use. The results of the survey were analyzed using the IPA model. As a result of the analysis, three items in the operation sector, three items in the facility sector, and four items in the system sector of the Busan International Passenger Terminal were identified as in need of improvement. Based on the results, the need for investment to improve the international passenger terminal operating system is suggested.

As the international society becomes more and more open, the international marine transportation demand is growing. And the growth of international tour demands and the developments of new passenger ship routes make the role of passenger terminals crucial. In this context this study analyzes and compares the terminals of Korea and Japan and defines design criteria for the construction of a passenger terminal. As a result of this study, it is proposed that an urban context, an architectural type and spatial characteristics be taken into account for the construction cf a passenger terminal. The ultimate purpose cf this study is to build a future-oriented international passenger terminal based on the result of this study, which will lead the ocean culture.