Frontline employees (hereinafter FLEs) act as boundary spanners, primary representatives, and intermediaries between consumers and service organizations. They are often directly responsible for service delivery and are the customers’ first impression of service organizations. Therefore, maximizing FLE performance is vital for service organizations. Leaders have been argued to play a critical role in fostering FLE performance for a variety of reasons, one of which is to achieve goal-related results. To achieve those results, they often feel a pressing need to discipline their subordinates’ actions. Consequently, leaders may take corrective measures that display controlling behaviors to press subordinates’ best performance. This type of leadership style is known as Authoritarian Leadership (hereinafter AL), which refers to leaders with paternal attributes who utilize absolute authority and control over their subordinates with the expectation of unquestionable obedience. The literature, however, has reported mixed findings of the performance benefits of AL.
“Action-oriented Approach (AA)” as a new teaching method has taken an important role in teaching and learning of French Education during past 10 years. However, even though the new teaching method is very welcome for educators, now it is the time that we have to consider whether the key principle and fundamental notion of this approach is suitable for our language education environments and is theoretically appropriate for education. For that, it is necessary that we have to carefully examine this “Action-oriented Approach” from two points of views. First of all, from the angle of foreign language education, we need to verify whether this new approach could be appropriately applied in teaching and learning of Korean foreign language education or not. Secondly, from a societal perspective, we need to examine how this method, considering language education as everyday life itself, can handle some critical perspectives in the point of “status in quo” of “AA”. It has been criticized that language education as everyday life itself can make learners in everyday life to unconsciously acquire maintaining the ‘status quo’ during actions such as “educational inequality”. It is expected that this kind of examination will suggest us an improved way of “AA” for more effective and appropriate practice of French Education, and will give us an opportunity to think about the better way of teaching and learning model by “AA” in Korea.
The present study aims to examine the realization of language immersion education for FLE (Français Langue Étrangère) and CLE (Coréen Langue Étrangère). Foreign Language teachers’ role has been recently concerned as to find out the interaction between a teacher and a learner in language immersion education. The success of language immersion education depends on the learners’ attitudes and motivation. The learners’ motivation can be enhanced through the electronic sources online made by the nonnative language teachers or through the extra-curricular language activities. The findings of the present study are summarized as follows. First, the teachers must perceive learners’ first language and culture to accomplish a successful interaction. Second, the foreign language policy should favor not only English, but also other various languages as well. Third, the feedback through the self-evaluation should be followed by its purposes and types.