This study develops a comprehensive road operation evaluation model that integrates the perspectives of three principal stakeholders: road users prioritizing congestion mitigation, operators emphasizing investment efficiency, and policymakers advocating broader societal goals such as carbon reduction. The analysis database was constructed using traffic data obtained from reliable sources, including the Korea Transport Institute's Big Data Center and Suwon City's Urban Safety Integration Center. Binary logistic regression was employed to identify the factors influencing traffic congestion from the users’ perspective, whereas multiple linear regression models were used to analyze road investment efficiency from the operators’ viewpoint and carbon dioxide emissions from the policymakers’ standpoint. Statistical analyses were conducted on 4,322 road segments in Suwon City, with each evaluation criterion assigned an equal weight of 33.3 points in a unified 100-point scoring system. The analysis identified 15 statistically significant indicators affecting the three evaluation criteria, with the resulting models demonstrating strong explanatory power, evidenced by adjusted R² values of 0.197, 0.593, and 0.544 for traffic congestion, road investment efficiency, and carbon dioxide emission models, respectively. A volume-to-capacity (V/C) ratio of 0.64 was determined to represent the optimal balance point at which the requirements of all stakeholder groups align. When applied to Suwon City's arterial road network, the model identified 248 high-congestion segments (53.13 km), 203 segments with low investment efficiency (26.8 km), and 357 segments with high carbon emissions (156.33 km), each requiring targeted operational improvements. The proposed model addresses the limitations of existing single-stakeholder evaluation frameworks by offering transportation authorities a systematic and multi-dimensional approach to road operation assessment.

This paper compares the preceding study on the development of evaluation indicator for ATOs for mechanics and vocational ability evaluation system implemented by the Ministry of Employment and Labor to support various vocational training. This paper also examines the systems for the protection and possible options of the consumer through disclosed notification and evaluation cases such as the traffic service evaluation system in the aviation sector. By extension, in order to ensure quality management and enhanced capability of flight schools, this paper aims to present a methodology for introducing an evaluation model certified by ATOs for pilots that emerges from comparing the preceding study on various vocational training applied with the CIPP evaluation model of Stufflebeam and the procedures for the designation of ATOs for pilots and follow-up management thereon in Korea, dividing it into four stages, which are the preparation stage, screening stage, designation stage and management stage, and applying the items and performance indicators to be carried out at each stage.

The flow of the 4th Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.