The Kra Canal is a mega-project that provide a new maritime route that would connect the Gulf of Thailand with the Andaman Sea, linking the Indian and Pacific Oceans. The idea of building the Kra Canal has widely gained attention from policy-makers, legislators, maritime activities, shipping and seaport operators due to advantages such as big cost savings, higher levels of safety and security, shortened distance and time compared to the voyage through the Straits of Malacca and Singapore. This waterway will likely challenge the present maritime business activities in ASEAN region. Therefore, the aim of this article is considering the pros and cons of the Kra Canal project to political, economic, sociological, legal, environmental, maritime security, and safety aspects by using the thematic analysis combined with PESETLM method. It is note that the new Canal will be beneficial for Vietnam in all aspects, especially maritime economy. Therefore, this article is pioneer research to a comprehensive analysis of the trend of the Vietnamese maritime industry awaiting to advantages of the Kra canal. Given the inherent strengths of the geographical features, the novel maritime business strategies are proposed to boost and reshape the Vietnam maritime economy, for instance the best policy to enhance co-operation and trade growth with other countries and regions; a variety of investigations of maritime business in strategy regions; enhancing Cai Mep - Thi Vai ports as hub port of Vietnam; the development of deep-water seaports and logistics services in Hon Khoai Island and long-term planning for main bunker compliance fuel supply or energy source for vessels; policies to enhance management and surveillance, and enforcement of the law, the innovation of administrative procedures in seaports, deep-water seaport electronic services, and electronic customs in the digital era.

Service recovery strategies have been examined for their effectiveness in compensating for the customer’s loss and in restoring customer satisfaction. Current research on service recovery has largely focused on the customer involved. For instance, the most common recovery strategies hotels used for the guest involved are compensatory (e.g., discount), corrective (e.g., correction), and personal response (e.g., apology). Service recovery research suggest that, while corrective responses are viewed by customers as the minimal action, both apology and compensation have been shown to be effective in increasing customer satisfaction (e.g., Goodwin & Ross, 1992). Due to the prevalence of online reviews, our understanding of service failure and recovery must expand beyond the customer involved to include potential customers who are searching online. The difference between the customer involved and the potential customer is that while the focal customer suffered an economic or psychological loss, the potential customer has not. Past studies suggest that this difference may change the attribution tendency of potential customers (e.g., Wan, Chan, & Su, 2011). Consequently, one can expect that potential customers may use different criteria in assessing recovery strategies. For instance, in line with the equity theory which posits that people in general seek fairness in social interactions (Blodgett et al., 1997), potential customers might be more concerned about justice rather than the compensation. From the company’s perspective, in order to recover effectively from a service failure, it must know whether what works for the customer involved would also work for potential customers. The current research provides evidence that potential customers’ reaction to an online review and a hotel reply is contingent on the perceived similarity between this potential customer and the focal guest (i.e., the customer involved in the incident that the review describes), the type of hotel reply (i.e., no reply, apology, and explanation with no apology). Moreover, results suggest that the psychological mechanism that underlies this relationship is not due to negative emotions but a sense of vulnerability.

Heterodera trifolii, mostly known as clover cyst nematode, is currently a serious problem for Chinese cabbage growers of the highland area in Korea. Due to lack of readily information about the nematode on Chinese cabbage in Korea, the pest steadily spread within the highland areas and has become a serious setback. Occurrence, spatial aggregation, egg hatching and the pathogenicity of this nematode are depicted in this study from ecological point of view. The study results suggest site-specific control and a potential planting time for the cabbage to avoid severe damage caused by this nematode.

최근 전 세계적인 원자력 수요 급증으로 민감 기술의 확산에 대한 우려가 커지고 있다. 원자력 수요 증가에 대처하면서 핵비확산체제를 강화하기 위해，다수의 ‘핵연료주기 다자화’ 방안이 제안되었다. ‘핵연료주기 다자화’ 방안이 실현될 경우，우리나라에 영향을 미칠 것으로 예상된다. 따라서 본 논문에서는 ‘핵연료주기 다자화’ 움직임에 대해 우리나라의 적절한 대응책 마련에 도움을 주기 위해，12가지 기존의 ‘핵연료주기 다자화 방안’ 을 검토하고，우리나라에 미칠 잠재적 영향을 평가하였다.