전국의 식품접객업소에서 사용되는 얼음 500 품목의 미생물학적 오염도 평가 (지표세균 및 식중독미생물)를 실시하였다. 지역별 수거한 얼음의 일반세균 평균값은 서울지역이 2.31 log10CFU/g으로 가장 높게 나타났으며, 전라도지역이 1.83 log10 CFU/g으로 가장 낮게 검출되었다. 식중독 관련미생물(S. aureus, L. monocytogenes)은 검출되지 않았으며, 제빙기얼음과 포장판매얼음을 비교한 결과 포장판매얼음의 일반세균 평균값이 0.45 log10CFU/g 더 낮게 검출되었다. 접객업소는 베이커리 매장, 디저트 매장, 음료 매장 세 가지로 분류하여 분석하였는데, 디저트를 판매하는 접객업소 얼음의 일반세균 평균값이 2.37 log10 CFU/g로 가장 높게 나타났으며, 이는 접객업소에서 사용하는 얼음의 형태와 관련이 있는 것으로 사료된다. 따라서 본연구의 결과를 기초로 제빙기 및 포장판매얼음의 안전한 위생관리를 위해서는 개인위생과 함께 주기적인 얼음제조설비의 세척관리가 이루어져야 한다고 제시하였다.

Luxury retailers are said to be leading the way with investment in instore technology (Patel 2013). As consumer decision making has shifted from the rational to the emotional and experiential (Kim et al., 2009), luxury fashion retailers are increasingly investing in experiential retailing to provide a differentiated retail experience and encourage consumers to dwell and consume. However, although academic research has identified the increasingly important role of technology in consumers’ lives (Gilmore and Pine, 2002; Kim et al., 2009; Srinivasan and Srivastava, 2010), there is a lack of research on technology implementation in the luxury context; on how it could be conceived and what beneficial effects it would have on the shopping experience. The aim of this research to explore the adoption of in-store technology within the luxury retail store environment with respect to the motives and methods employed. Motives include the proliferation of e-commerce, the showrooming concept, to increase dwell time and spend instore, to enhance the level of interaction with customers and also that in-store technology can be a PR generator. There are three main methods that luxury brands have been using technology in their flagship stores and these are functional, inspirational and experiential.

Prior research has investigated the consumer effects of cash and card payments in service settings, but the growing trend of innovative payment with a mobile device hasn’t been considered in the literature so fare. This article represents one of the first studies that considers the adoption of mobile as a new payment method and investigate how the ‘checkout’ phase affect the shoppers’ overall price image of retail stores (OSPI). Results from our studies show that the ‘checkout’ phase is the ‘moment of truth’ for shoppers judging OSPI. We investigate the effects of cash, card, and mobile payments and show that the less transparent a payment method, the lower OSPI judgments of shoppers. In particular, favorable comparisons of basket prices to shoppers’ mental budgets trigger lower store price perceptions. Subsequently, these results have major implications for retailers aiming to lower their OSPI in customers’ minds.