Existing literature on the CRM [Customer Relationship Management] has emphasized the marketing strategies between the franchisor and franchisee. In this study, we focused instead on factors involved in forging relationships based on marketing strategies between franchisee and the customers. A survey questionnaire was completed by 250 customers of Korean-style food franchises located in Seoul and Inchon. Each questions is based on a 5-point likert-type scale. After initial data recording, 41 questionnaires were deleted from the data set because of missing or insincerely answer. Finally, the sample data of 209 questionnaires were used for the statistical analysis. The data were analyzed with SPSS version 13.0 software to assess consumer satisfaction, trust, and support/reputation on flexibility and commitment. Regression analysis was performed to analyze the relationship between flexibility and commitment. Satisfaction and support/reputation significantly influenced flexibility, both satisfaction and trust significantly influenced commitment, and both flexibility and commitment significantly influenced the restaurant-consumer relationship.

In this paper, we fabricate arrayed-type flexible capacitive touch sensor using liquid metal (LM) droplets (4 mm spatial resolution). Poly-4-vinylphenol (PVP) layer is used as a dielectric layer on the electrode patterned Polyethylene naphthalate (PEN) film. Bonding tests between hydroxyl group (-OH) on the PVP film and polydimethylsiloxane (PDMS) are conducted in a various O2 plasma treatment conditions. Through the tests, we can confirm that non-O2 plasma treated PVP layer and O2 plasma treated PDMS can make a chemical bond. To measure dynamic range of the device, one-cell experiments are conducted and we confirmed that the fabricated device has a large dynamic range (~60 pF).

FRP는 재료가 가지고 있는 특성 때문에 최근 들어 미국, 일본 등에서 보강 재료로 널리 쓰이고 있으며 우리나라에서도 활발한 연구가 이루어지고 있다. 본 연구에서는 EBR, NSMR 보강공법을 사용하는 동시에 AFRP의 종류와 보강면적을 다르게 보강하여 각 실험체의 거동과 연성을 평가하였다. 보강면적을 증가시킨 경우가장 큰 하중증가를 보였으나 취성적인 파괴 양상을 띠었으며 미성숙파괴가 일어났다. 공법면에서는 NSMR공법으로 보강하는 것이 더 효율적인 것으로 나타났으며 보강재료 표면의 요철이 연성파괴를 유도하는 것으로 나타났다.