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        검색결과 2

        1.
        2012.09 KCI 등재 구독 인증기관 무료, 개인회원 유료
        Business environment, competition among firms in recent years, diverse and fragmented by the symbol of the consumer has become very complex and intense. Nevertheless, for the best performance of firms differentiated their company strives to have unique core competencies. In this study, reviewing the internal customer support activities and existing research on market orientation and then how it affects the future strategy for the internal customer support activities. Through the results of this study, first, to appear understanding of the effect of education and training to customers in enterprise-wide, strategic plan through competitor analysis, improved communication between departments, etc need to design to be effective in performance of company in a long term when in planning and training for employees such as job training, service training and training for improving service mind. Second, employment stability and internal communications to the employee's customer orientation showed no significant affect. This is considered for employees due to lack of fear or anxiety, so the employer could focus on his role in the current organization willing to participate actively for goals of the organization. Finally external customer orientation in the employee's customer orientation did not affect the analysis results which is appeared to in companies are constantly communicating with employees through the company's position and the difference between the employee's position is necessary to look for ways to narrow down.
        4,500원
        2.
        2011.11 구독 인증기관 무료, 개인회원 유료
        Recently developed a variety of architectural interior decoration according hwadoeme type of toxic gases generated during fire also are becoming diversified, resulting in fatal casualties occurred in the trend is also being increased. During a fire, toxic gas that is generated varies depending on the combustible material occurs. However, all combustible materials, including carbon, incomplete combustion of carbon monoxide which is generated in the most common toxic gases can be seen as one. Accordingly, in this study of organic solids that are generated in case of fire toxic gases, and briefly discuss the characteristics of the risks and, by far the most common Co gas for measures to prevent human casualties, seolbijeok, the temperature dependence, divided into four aspects of administrative daechaekdeung explained.
        4,300원