A company needs low cost and high efficient S/W tools to improve the white color productivity in daily operation, These needs may be satisfied by end-user knowledge management system to be suggested in this paper. We suggest that the end-user knowledge management is not made by specialized developer but directly made by end-users of some related managers using company-wide DB and department DB. We expect that this end-user knowledge management system will increase the efficiency of end-user daily operation and minimize the total life cycle cost of end-user computing system in industry. The suggested end-user knowledge management system has been tested in some companies through the training course.

Many enterprises are performing the effective database applications with VAN(Value Added Network) or WAN(Web Added Network) . But it is very difficult and expensive. So we suggest low-cost database system within long distance area through personal computers. This system is very powerful for flexibility. It may be estimated it's value highly because they develop the program without high programming skill. This study would be used between company with company and/or between branch with branch, for example, customer claim information, inventory information, product order etc. It is important not importing document but importing data in document. Then end-user can accomplish analysis and decision-making with their own database. It would enhance productivity in many enterprises.