본 연구는 요양보호사의 환자안전 지식과 환자안전관리 활동의 관계에서 자기효능감의 매개 효 과를 확인하기 위해 수행된 서술적 조사연구이다. 자료수집은 노인요양시설과 재가센터 소속 요양보호사를 대상으로 2022년 7월 1일부터 7월 29일까지 실시되었으며, 197명의 자료가 최종 분석에 사용되었다. 수집 된 자료는 SPSS 28.0 프로그램을 이용하여 t-test, ANOVA, Scheffé test, Person’s correlation coefficients, Hierarchical multiple regression으로 분석하였다. 연구결과, 요양보호사의 환자안전 지식과 자 기효능감(r=.653, p<.001), 환자안전 지식과 환자안전관리 활동(r=.467, p<.001)은 각각 유의한 양의 상관관 계를 보였다. 또한 요양보호사의 환자안전 지식과 환자안전관리 활동의 관계에서 자기효능감의 완전 매개 효과가 확인되었고, 설명력은 46.8%였다. 따라서 요양보호사의 환자안전관리 활동을 강화하기 위해서는 자기효능감 향상을 위한 체계적인 프로그램 개발과 함께 교육의 기회가 제공되어야 할 것이다.

This study aimed to investigate the levels of perception of, knowledge of, and attitude toward patient safety and identify factors that affected patients’ attitude towards patient safety. In this descriptive study, participants included 196 patients hospitalized at a tertiary hospital in South Korea. Data were collected using self-reported questionnaires. Perception of and attitude towards patient safety were measure with a tool developed by Ahn Jin-ok, and the questionnaire for knowledge of patient safety was developed by researchers based on a literature review and validated by an expert group. Data were analyzed with Pearson’s correlation coefficients and multiple regression. The average perception of patient safety was 35.48(±6.80) out of 50; the average knowledge of patient safety was 84.33(±8.66) out of 100; and the average attitude towards patient safety was 36.88(±3.74) out of 50. The perception and knowledge of patient safety, level of hospital safety, and age were identified as influential factors explaining 13% of the variation in attitude towards patient safety. The results showed that the direct and indirect educational experience of patients may increase their perception and knowledge of patient safety that can influence their attitude towards patient safety. Therefore, patient education would be an important intervention to improve patients’ attitude towards patient safety. We recommend further studies with educational interventions for improving patient safety activities.