With the advent of the 4.0 era of logistics due to the Fourth Industrial Revolution, infrastructures have been built to receive the same services online and offline. Logistics services affected by logistics 4.0 and IT technology are rapidly changing. Logistics services are developing using technologies such as big data, artificial intelligence, blockchain, Internet of things, and augmented reality. The convergence of logistics services and various IT new technologies is accelerating, and the development of data management solution technology has led to the emergence of electronic cargo waybill to replace paper cargo waybill. The electronic waybill was developed to supplement paper waybill that lack economical and safety. However, the electronic waybill that appeared to complement the paper waybill are also in need of complementation in terms of efficiency and reliability. New research is needed to ensure that electronic cargo waybill gain the trust of users and are actively utilized. To solve this problem, electronic cargo waybill that combine blockchain technology are being developed. This study aims to improve the reliability, operational efficiency and safety of blockchain electronic cargo waybill. The purpose of this study is to analyze the blockchain-based electronic cargo waybill system and to derive evaluation indicators for system supplementation.

This study aims to propose an assessment tool of port service quality (PSQ) in the context of container transport logistics (CTLs), by taking the perspectives from port users. The CTLs defined in this study are the relevant activities of serving the physical flows of a container box from a point of origin via a container port to a point of destination. To address the ports’ role in collaboration between its channel members in CTLs, the PSQ measures for all port user groups (i.e. common PSQ measures) are selected based on the relevant CTLs activities involved by port, and its users within terminal/port area as well as throughout the CTLs chain. An importance-performance analysis (IPA) is applied as a diagnostic tool to analyse the status quo of Busan Port in CTLs contexts, by comparing the importance and performance (IP) scores against each individual CTLs criterion. The findings from the IPA reveal that port managers and policy makers at the Busan Port should concentrate on six PSQ measures (i.e. SR1, SR4, ITS1, VAS1, VAS4, ICI3) to enhance PSQ in CTLs. However, four measures (i.e. ITS2, ITS3, ITS4, VAS2) are identified as a possible overkill, indicating an area of inefficiency where a remedial action of the cost-cutting decision is necessary. On the other hand, the Busan port shows an outstanding performance on four measures such as SR2, SR3, ICI1 and ICI2. The measures are not only important but also high performance. The study findings provide managerial guidance to port managers in Busan Port, in view of searching for managerial and operational strategies for sustainable port growth.

국내의 화물 운송량은 꾸준히 증가하고 있으며 이에 따라 내륙지역의 화물운송량 예측에 관한 연구가 활발하게 진행되고 있다. 하 지만 종래의 기종점 자료(O/D Data)는 화물 운송수단의 출발지와 목적지를 조사하여 구축하였으며 이는 화물의 운송 특성을 제대로 반영시 키지 못하는 문제점을 지니고 있다. 화물의 운송은 단순히 출발지에서 목적지로 화물을 운반하는 것이 아니라 화물운송 도중에 운송수단을 변경하거나 화물의 임시 보관이 필요한 경우가 발생하므로 화물운송모형에서는 중간 경유지(물류센터 또는 내륙컨테이너기지)를 포함시켜야 된다. 본 논문에서는 이러한 중간 경유지를 고려한 기종점 자료의 필요성을 인식하였고 물류센터를 고려한 화물운송 경로에 대한 모형을 제 시하고자 한다. 본 연구가 제시하는 화물운송 경로모형은 각 구간별 운송계수를 설정하고 이에 따라 화물량을 예측하는 모형으로서 유전 알 고리즘을 이용하여 모형을 검증하였고 오차의 범위가 ±1.0%이내로써 모형은 타당한 것으로 판단된다.

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

An environment of world marine port today is rapidly changing. Importance of a hub port is being maximized along with appearance of a large container ship, and Busan port is also growing with the goal as a hub port of Northeast Asia. Busan port currently has competitive power as the 5th top port in the world, but increase rate of transportation quantity, is low compared to Shanghai port in China and other ports in Northeast Asia. For a port to obtain competitiveness, investment on infrastructures of a port is necessary and also it has close relation with an intraregional port logistics industry. However, a port logistics industry in Busan area has a hard time avoiding a small size due to the government support on major companies. Therefore, this study will analyze difficulties of small port logistics companies and the related companies as to vitalize port logistics industry in Busan area in hopes to help vitalizing regional economy.

The positive and negative opinion to cargo demand of Incheon's SAMT in the near future remains cloudy. Considering port and shipping environmental changes and the logistics situation of China which explains the lack of facilities in Chinese airports, the creating of SAMT cargoes of the Incheon region could catches a favorable opportunity to be a logistics hub in the North-East Asia. On the other hand, as open-sky policy and direct-call service has been carried out between China and N.A.(North America), Incheon could cause a loss of competitiveness in SAMT because the enhancement in the aspect of the connectivity of Chinese airlines and shipping lines makes customer sent to last destination their cargoes whenever they want. In the same context, this paper analyses on conditions of domestic and international SAMT and proposes in this uncertainty future forecasting of SAMT of Incheon by scenario planning according to changes in integrated SAMT, measuring the likelihood of final scenario. This study shows the Sea & Air multi-transport volume will have either slight increase or decrease from the current condition. Consequently, RFS expansion and system & service improvement through strong ties with major cities in China will be required in a short run aspect. Nonetheless, we also need to take domestic & international transportation environment into account in the long run.