국내 기업에서는 고객 만족, 협력사와의 협업 효율성 증대 및 내부 운영 효율 향상 을 위한 정보 시스템이나 혁신 활동에 투자를 수행하여 SCM(Supply chain management) 운영 성과 향상을 추진하고 있다. 하지만 일부 중소기업의 경우 SCM을 운영하는 계획, 생산, 구매, 영업, 물류 관련 부서의 역할이 혼재된 경우 투자에 대한 성과가 반감되는 경우가 발생한다고 할 수 있다. 내부 인력/조직의 뒷받침이 없는 선 진 업체의 도구의 도입만으로 동일한 성과를 내기 어려운 것이다. 이에 SCM 성과 향 상을 위해 조직 구조를 개선했던 사례를 소개하고자 한다.

The significant attention has been given to implementing a performance measurement system as one of the key enablers for supply chain integration. And yet, there is little guidance to practitioners as to how to develop the system. We propose a design framework for a performance measurement system (PMS) that supports effective supply chain integration among partners, along with the discussion of critical issues in the PMS design framework. Also, this framework provides a step-by-step guideline for building a conceptual PMS design,

A model is presented in this paper to provide understanding of the supply chain integration and supply chain information practices’ impact on the manufacturing industries. The supply chain information practices play a crucial role in sharing information between the members of SC network. Thus, it is important to develop a comprehensive understanding of the differences and similarities among ISI and information management. It will allow firms to systematically evaluate and carefully choose the information strategy. The empirical findings of this research offer essential and interesting insights about what role SCI, supply chain information and Supply chain ISI play in determining Malaysia’s financial performance. The theoretical gaps addressed in this study are of significant importance, since a little empirical evidence is available regarding system infrastructure and supply chain information management’s effectiveness. This research provides further paths of exploring system infrastructure and information management, thereby defining the manufacturing industries’ next step in SCM struggle i.e. modifying total integrated SC principle in other manufacturing firms. The Resource-based theory discovered organizational resources as an essential organizational success ingredient. Therefore, in order to recognize its potential value, internal resources, for instance, information system and management must be fully utilized.