This paper is an exploratory study to investigate the influence of characteristics of local government web-sites on user satisfaction and trust. The objective of this research is to identify the characteristics of local government web-sites influencing on user satisfaction and trust, and determine how they affect user satisfaction and trust. From the literature review, we identify four characteristics which are expected to influence on user satisfaction: technical, information, customer-oriented, and work-performing characteristics. In addition, we develop research model that the four characteristics are expected to affect user satisfaction and trust via users’ perceived values. The results of the research are as follows. The technical, customer-oriented, and work-performing characteristics significantly affects perceived values, which significantly affected user satisfaction and trust. Perceived value is partially mediated by user satisfaction in affecting user trust. The characteristics of local government web-sites affecting perceived values differed partially by the purpose of visitor. As for the personal goal, the technical, customer-oriented, and work-performing characteristics significantly affect perceived values, with the technical and customer-oriented characteristics having more significant effects. As for the business goal, the technical, information, work-performing characteristics significantly affected perceived values, with information characteristics having more significant effects.

This study about hotel bookings in Spain analyzes the influence of three low price signals and the type of distribution channel on perceived value and behavioral intentions: Positive influences on perceived value and buying intention were found for price beating guarantee and for always low price signals but the distribution channel was only found to have an effect on behavioral intentions. Finally, it has been detected that gender plays a moderating role on both perceived value and buying intention.

웹 2.0이 등장하면서 나타난 개념인 SNS(Social Network Service 또는 Social Network Sites)는 오프라인에서 만 존재하던 사회적 관계망을 온라인에서 구축한 친목기반 인맥 형성 서비스이다. 페이스북(Facebook), 마이스페이스(Myspace), 트위터(Twiter)등과 같은 외국 SNS와 싸이월드(Cyworld), 미투데이(Me2Day)등과 같은 국내 SNS는 지속적인 인기를 누리며, 인터넷 환경의 주요한 응용 분야로 자리 잡고 있다. 이러한 SNS는 모든 사용자들이 타인과 협력하고 정보를 공유하는 것을 목적으로 하고 있기 때문에, 웹을 사용하는데 어려움을 가지고 있는 노인과 장애인들이 사용하기에 적절한 인터페이스를 제공하고 있는지 웹 접근성을 평가할 필요가 있다. 웹 접근성은 인지적, 신체적 특징에 상관없이 모든 사람에게 동등한 웹 기회를 제공하고 있는가를 나타내는 지표이다. 만약, SNS가 웹 접근성이 낮아 노인과 장애인이 사용하지 못한다면, 노인, 장애인과 일반사용자의 정보격차는 점점 늘어나서 사회적 문제가 될 것이다. 이에 본 논문에서는 웹 접근성 평가 도구인 KADO-WAH 2.0과 웹 접근성 표준 문서인 WCAG(Web Contents Accessibility Guideline) 2.0을 기반으로 SNS인 페이스북과 싸이월드의 웹 접근성을 평가하여, 웹 접근성 준수 현황을 파악하고, 개선방향을 제시하고자 한다.

In 21st century, the sudden changing Information Technology which has an effect over Politics, Economy, Cultures, Science, Environment, Religion that makes us to look over the new mission prospect with the Internet which has the best advantage for mission instrument in the state of today. In this study, we consider for theological understanding of the Internet mission which appeared as a convenience of new facilities of civilization in the close arrival of an information-oriented era to our life, moreover, it suggested the effective scheme for the Internet mission via practical analysis of the main churches’ mission web-sites which have high rate to link. The Internet has the fertility of soil which like a open space, a tool for activation community, a province of God’s Creation and interconnection of a meeting. Thus, theological understanding of the Internet mission brings a new mission prospect about widely opened cyber space through the Internet. The Internet is a meeting field where has no restriction by time or place. Therefore there can be useful in fellowship, education and a consultation and it is strong tool for promotion to form religious community belongs to the way of practical use. At the present time, the Internet site which is operated by churches need innovational changing to be more effective internet mission not only for the church guidance or advertising which gathered all formal informations but also to be enterprising web page which has influence for mission. If there is one-way service like preaching in the web site of church, it needs to insert management of good interactive community section which originate ministers and congregation to get active relationship and homepage of church needs to be changed for a space of communication which is able to link among the church members or between ministers and the church members. Also, there is a requirement to make better web site to be more useful for mission and educational effect of Christianity through enriched link-service which improve the contact with all denominations in the way of the Church and connect to mission organizations, Christian community or a group of cooperation. Accordingly these shows assignments which must be handled by today’s Church through; noticing a flowing of knowledge information-oriented era that more rely on the Internet, identifying new commission of the times for the Internet mission and the whole effort for the Internet evangelism and mission which include growing the professional manpower with commission.

Since the origin of the web site in ti)e first part of the 90's there has been discussion regarding the function of aesthetics. Visual aesthetics has for the most part played an absolutely necessary role in human-computer interactive research. This study is intended to design websites on aesthetic aspects which focuses on the websites of universities in Korea and China. What exactly are the differences and commonalities of each; and how they have been clarified by methods of empirical research on aesthetic measurements.

국내에 처음 웹이 도입된 초기만 하더라도 웹사이트는 하이퍼텍스트 링크 방식으로 정보를 전달하는데 그쳤었다, 기업에서의 업무 활동을 비롯해 모든 고객 서비스가 지금은 웹이라는 온라인 공간을 통해 이루어지고 있다. 이는 웹 사이트가 단순히 온라인을 통해 정보를 제공하는 역할에 그치지 않고 기업이나 브랜드의 가치를 평가하는 기준이 되기도 하며, 서비스 품질을 결정짓는 중요 요소로 작용하고 있다는 것을 의미한다. 따라서 많은 기업과 기관들은 웹 사이트의 디자인 품질 개선을 위한 노력들을 아끼고 않고 있다. 여기서 말하는 디자인 품질은 빠른 속도로 발전해 가는 웹 기술력을 반영할 수 있어야 하며 차별화된 디자인을 통해 자신만의 아이덴티티를 이끌어 낼 수 있어야 하고, 심미성이 높은 디자인을 통해 우수성을 확보해야 하는 것을 말한다. 기업이나 기관이 요구하는 디자인 품질을 이끌어 내기 위해 웹디자이너들은 웹 기술이나 디자인 트렌드를 파악하려 노력하고 있는데, 이러한 정보를 제공해 주는 역할을 바로 웹 디자인 벤치마킹 사이트들이 해왔었다. 웹 디자인 벤치마킹 사이트는 웹 사이트들 중 디자인적으로 우수한 사이트들에 대한 정보를 제공해주고, 커뮤니티 공간을 통해 웹 디자이너 간 정보 공유 창구 역할을 해왔으며 국내 웹 디자인 역사의 라이브러리 역할도 병행해 왔다. 그러나 디지털 환경이 비약적으로 발전하면서 보다 웹 디자인 트렌드를 명확히 파악할 수 있고, 벤치마킹 효과를 극대화할 수 있는 서비스 개선이 필요하여 Analytics를 활용, 웹 디자인 벤치마킹 사이트의 사용자 이용 패턴 도출에 대한 연구를 시행하였다. 연구의 결과로써 국내 웹 디자인 산업의 발전은 물론 웹디자이너들의 능력을 향상시키는데 기여하고자 하였다.