The following is not a conversation with a bank clerk. " Instead, let me introduce you to customized credit loans," "Do you want me to connect you to the screen of using COVID-19 support funds and checking balance?" These are the contents of consultations with AI chatbots at financial institutions. Chatbot, which used to be an additional tool for adding convenience to life, is now at the center of our lives.

2014년말에 중국인민은행은 <예금보험조례의의견고>를 공포하였다. 이것은 중국이 은형보험에서 현형보험으로 전환하는 이정표라고 볼 수가 있다. 2015년 3월에는 국무원이 정식적으로<예금보험조례>를 반포하였 다. 이 조례는 예금보험제도 및 중국의 예금보험의 관한 운영을 총23조 로 규정하고 있다. 2015년 5월 1일부터 정식적으로 시행하고 있는데 최 고 배상금액은 인민폐 50만원이다. 중국은 예금보험제도를 준비하는데 21년이라는 과정을 거쳤다. 예금보험제도의 설계목적에 의하여, 현대국가 금융안전망의 한 방면으 로서, 은행이 책임을 이행할 수 없을때, 대부분 중소예금자들이 즉시 배 상을 받을 수 있다. 하지만 예금보험제도를 반포하고 나서 예금자들에게 자금을 은행에 저축하는 것이 최고 보장이라고 할 수 없게 되었다. 왜냐 하면 예전에는 중국에서 모든 은행은 국가가 신용으로 담보하고 금융기 구가 파산하면, 중국중앙은행과 지방정부가 배상책임을 졌기 때문이다. 그런데 수만억의 재정부담은 금융시스템의 예금안전에 대한 리스크가 될 수 있다. 예금보험제도의 반포로 정부가 은형담보하는 위험으로부터 벗 어나게 되었다. 이제는 은행기구가 자신들이 운영리스크에 대해 책임을 져야한다. <예금보험조례>는 이미 발표되었지만 현재은행의 주주구조를 보면, 단기간으로 이 목적을 실현하기가 쉽지 않다.

This study aims to analyze the agreement of service innovation using contingency approach (manager personality, organizational structure) moderated by leadership agility. The study has been carried out on Islamic banking companies’ managers in Indonesia, from East Java and Yogyakarta region using purposive sampling technique with questionnaire and interviews as the method of data collection. The total number of respondents in the sample is 184. This sample is then analyzed using Euclidience Distance Simple Regression and Simple Regression Moderation method. The results prove that: (1) there is a partial fit between incremental strategy with reactive personality and mechanical organizational structure, which increases the service performance; (2) there is a partial fit between radical strategy with proactive personality and organic organizational structure, which increases the service performance; (3) leadership agility is able to strengthen the fit of the relationship between incremental innovation strategy and reactive personality toward service performance; (4) leadership agility is able to strengthen the fit the relationship between radical innovation strategy and proactive personality toward service performance; (5) leadership agility is able to strengthen the fit of the relationship between incremental innovation strategy and mechanical organizational structure toward service performance; and (6) leadership agility is able to strengthen the fit of the relationship between radical innovation strategy and organic organizational structure toward service performance

The study examines the magnitude of economic spillover and the impact of foreign direct investment (FDI) inflows on the efficiency of the bank industry in China. This study employs unit root tests, cointegration tests and cointegrating regression analysis, including fully modified ordinary least squares (FMOLS), canonical cointegrating regression (CCR) and dynamic OLS (DOLS) to test the proposed hypotheses. The sample is restricted to the period of time in which monthly data is available and comparable among variables for the period from January 2002 to October 2013 (142 observations). All of the time series data was collected and retrieved from the People’s Bank of China, China Monthly Statistics from the National Bureau of Statistics of China, and International Financial Statistics database from International Monetary Fund. The results of the Johansen cointegration test suggest that there is a long-run equilibrium relationship between FDI inflows, foreign exchange rate and banks performance in China. The results of cointegrating regression analysis using FMOLS, CCR and DOLS suggest that M2 supply and FDI inflows are significant at the 0.01 level. The results confirm that FDI inflows in the banking sector are positively related to the increase of banks productivity and performance and short-term loans in China. However, the results suggest that Chinese Yuan currency exchange rate to U.S. dollar is not significant in the banking and financial industry of China.

The purpose of this research is to examine reasons and evaluate strategies implemented by the Indian banking industry in tackling jaycustomers in general and in light of the recent demonetization in particular. After a thorough germane literature and theoretical framework on jay-customers and Indian banking industry, researchers framed a well-structured questionnaire for collecting banking employees opinions along with a set of questions framed to conduct in-depth personal interviews with banking customers. The collected data were summarized, coded, and controlled by using Software R and the selected hypotheses were analyzed by the observance of percentile values. More than 90 percent of banking employees said lack of proper supply of cash from the Reserve Bank of India is the major reason for this kind of customer behaviour and shockingly 95 percent of banking customers expressed backdoor preference given by banking employees to some big customers is the major reason. The research confined only two state capitals Amaravati and Bangalore in India and covered only two largest banks one in public and private sector. The research provides useful insight into the crucial reasons for jay-customers’ behaviour from the dyadic perspective of both employees and customers of the Indian banking industry.