This was written to introduce the case of establishment and implementation of the Disclosure procedure related to patient safety accidents at Hospital A. The process of establishing the Disclosure procedure of Hospital A consisted of a survey of professors in charge of Clinical Performance Improvement, the formation of consensus within the management, the establishment of procedures through discussion in the relevant departments and committees, and the enactment and implementation of regulations. In addition, in order to apply the regulations to the field, various education and public relations strategies for employees, as well as management procedures for cases of violation of the patient safety culture. And now, psychological support programs are being explored to protect the employees who are the second victims. Continuous efforts to improve “communication know-how” should be made by collecting data and analyzing cost effects. Therefore, legal support such as the Apology Act is also needed to activate and protect patient safety communication.

This study was conducted to define the concept of social stigma related to COVID-19 and to identify attributes of nurses with experience in nursing COVID-19 confirmed patients. The study analysis method used the hybrid model of Schwartz-Barcott and Kim, and data was collected from literature related to social stigma and 7 nurses who had experience caring for confirmed COVID-19 patients. As a result of this study, the social stigma related to COVID-19 of nurses who have experience nursing confirmed patients was derived into three attributes. The three areas were derived from undervaluation, discrimination, and negative stereotypes. As a result, social rejection, social isolation, and lack of social support were found. As a primary result, cognitive response to inequality, emotional response to increased stress, increased anxiety, disappointment, alienation, and avoidance appeared. As a secondary result, negative self-concept, destruction of self-integration, self-stigmatization, and job satisfaction were shown. As a result, this study is meaningful in that it provided a practical foundation for a strategy to reduce social stigma related to COVID-19 of nurses who have cared for COVID-19 confirmed patients.