To establish a new creative economy, the worldwide efforts have been made to wriggle out the old economic paradigm after the financial crisis of 2008. When it comes to the limitation of the viability. the start up companies have a high risk of failure. Therefore business incubator (BI) should carry out the role to improve their viability. As for the maximization of the effect on the business incubating services as move in companies, it is important for BI to increase the level of business incubating services by the systemic and scientific measurement. This study showed that the quality of the BI center services was measured by Kano analysis and the previous research as follows. First, BI quality attribute by Timko’s customer satisfaction came out into the attractive qualities on the 14 items that amount to the 70% of 20 business incubating services items. It is desirable to perform the strategy for the satisfaction. Secondly, basic business incubating services were interpreted as the one-dimensional quality like incubating spaces, parking facilities, security facilities, industry technology development funds, and incubating managers. Finally, training and educational service was recognized as indifferent quality. Futhermore, the improvement and the limitation of this study as well as the interpretation of analysis results are also provided.

This study suggest a way to improve duty process of KTX(Korea Train Express) high-speed train driver. A new operating system which based on safety was introduced to operate high-speed train which travel above 300km/h on the high-speed railroad but below 200km/h on the general railroad. There were some studies on the operation of high-speed train which travel on the high-speed railroad and on the general railroad with safety. However they overlooked the elements of human errors. The duty-load of KTX train driver's 14 basic operation processes was measured using NASA-TLX and found four processes with high duty-load. In this paper, critical tasks of the high duty-load processes are determined using a questionnaire. Some suggestions which include the improvement of facilities, operating system and operating skill are proposed to lighten duty-load of the critical tasks. The validity of the proposed new task processes is demonstrated by making question to KTX train driver. To use this results cost-benefit analysis, hazards analysis etc. should be performed additionally.

A company is liable for its products and has the responsibility to make good on any loss or damage incurred by the user of its product. The purpose of the Product Liability Act(PLA) is to protect consumers against damage caused by defective products, and contribute to the safety of the citizen's life and the sound development of the national economy by regulating the liability of manufacturers, etc. for damages caused by the defectiveness of their products. In this study, the cognition levels of consumers and producers for PLA were surveyed. The cognition levels of four factors of acknowledgement, comprehension, necessity and impact for PLA were assessed. The results were as follows : i) Acknowledgement and comprehension levels of consumer were assessed low but they assessed necessity and impact of PLA high; ii) Producers assessed necessity and impact of PLA higher than their acknowledgement and comprehension levels; iii) Overall cognition levels of producers were higher than those of consumers.

The purpose of this study is to develop an insurance system for product quality liability(PQL) by reviewing some legal issues concerning the product liability It is concluded that the purpose and the function of PQL insurance have to be considered with robust experience data for the life of product, quality system of the company, size of company, the number and amount of products produced by a company and the type of company etc. And this article reviews some problems of policy including the possibility of anti-selection and reverse selection.

IEC 60300에서 규정한 신뢰성시험으로부터 얻은 시험자료(Test Data)의 형태와 자료분석에 쓰이는 통계적 도구와 자료분석도구와 분석과정에 대해서 수리가능한 제품과 불가능한 제품으로 구분하여 설명한다.

시스템이 제공하는 서비스의 질, 정착성 및 연속성과 관련된 정서적 요소 신뢰도, 가용도, 보전도, 안전도를 종합적으로 관리하는 Dependability Management를 다루고 있는 국제표준 IEC 60300 Dependability Management의 Part 3-5(IEC 60300-3-5)： 신뢰성 시험조건 및 통계적 검정 원칙의 적용지침을 소개하였다. 표준의 적용범위 및 용어정의, 일반적인 고려사항, 신뢰성시험의 종류와 적용표준, 신뢰성 시험조건, 데이터 수집과 고장분류방법을 요약하였다.

PL시대의 제품안전과 신뢰성을 확보하기 위한 각종 활동 체계와 기법들 및 그 관련성을 알아본다 제품의 신뢰도, 가용도, 안전성, 그리고 보전성을 종합적으로 다루는 통합신뢰성 (dependability) 에 관한 예측 및 분석 기법들과 각 기법의 특징, 적용에 대해 소개하고, 이들 기법을 효과적으로 연계, 활용할 수 있는 안전/신뢰성/품질보증 통합경영시스템에 대해 고찰한다.

통합신뢰성(Denpendability)은 시스템이나 제품의 가용성 성능(availability performance)을 나타내는 종합적인 용어이고, 가용성 성능은 신뢰성, 보전성, 보전지원(maintenance support) 성능에 의해 영향을 받는다. 통합신뢰성관리는 IEC 60300-1［1］에 정의되어 있고, 통합신뢰성 프로그램 요소와 업무는 IEC 60300-2［2］에 규정되어 있다. 또한 IEC 60300-3-6［3］은 소프트웨어를 포함하는 시스템이나 제품의 총합신뢰성 프로그램에 관하여 설명하고 있다. 이 연구에서는 많은 소프트웨어 표준의 기본을 이루는 소프트웨어 수명주기공정에 관하여 소프트웨어 통합신뢰성을 달성하기 위한 지침을 제공하고자 한다.

We consider some dependability management systems(IEC300, NASA AHB5300.1 and DIN VDE 0801) with reference on IEC300. Part I of IEC300(IEC300-1) covers the essential features of a comprehensive dependability programme for the planning, organization, direction, and control of resources to produce products which will be reliable and maintainable. We consider the contents of IEC300-1； scope, normative references, definitions, management responsibilities, product or project independent programme elements and project specific programme elements.