Drawing from signaling theory (Rynes, 1991) and social identity theory (Ashforth & Mael, 1989), this investigation examines how a company´s CSR communication, especially the liking of the company’s CSR advertisements, their message credibility, as well as their cause-company-fit, influences employees´ evaluation of the perceived organizational CSR engagement, and how the evaluation of the perceived organizational CSR engagement relates to employees´ job satisfaction, organizational pride, and word-of-mouth. An experimental study was carried out with the employees (n = 432) of a large European energy provider in order to test the model assumptions. To illustrate comprehensively the CSR engagement of the company four collages were developed including either customer-oriented CSR appeals, employee-oriented CSR appeals, environmental-oriented CSR appeals or philanthropic-oriented CSR appeals. Empirical findings suggest that the developed model is largely confirmed. Interestingly, results show that the liking of the CSR advertisements is not found to be a significant determinant of employees´ CSR evaluation. Instead, findings reveal that message credibility and perceived cause-company-fit are significant determinants of employees´ CSR evaluation. In addition, results indicate that the more employees perceive their organization as socially responsible, the more likely they feel satisfied to work for their company, the more likely they feel proud of being a member of this company and the more likely is their willingness to praise their company. This study contributes to the advancement of CSR research in several ways: First, the conceptualized model can be used to explain how CSR communication influences employees´ evaluation of the perceived organizational CSR engagement and how this relates to employees´ attitudes and behavior at the workplace. Second, by drawing on signaling theory (Rynes, 1991) and social identity theory (Ashforth & Mael, 1989) in order to explain CSR communication effects, this investigation adds theoretical foundation to CSR communication research. Third, the investigation demonstrates that CSR communication effects may go well beyond traditional effects such as fostering customers´ purchase. A company´s CSR communication is also able to influence favorable employees´ outcomes.

In the current digital word, social media represent a relevant tool for marketing and communications strategies, which create new opportunities for firms to engage with their customers (Leeflang, Verhoef, Dahlström, & Freundt, 2013; Lemon & Verhoef, 2016; Libai et al., 2010). Among the sectors that leverage on social media in their communications, the luxury industry represents a main one. As previous research has mainly analyzed the consumer-side (Godey et al., 2016; Jin, 2012; Kim & Ko, 2012) overlooking the firm-side, the aim of this study is to investigate the cross-cultural issues faced by foreign luxury brands in implementing their social media strategies in China by carrying out a qualitative inquiry. China is the setting of analysis as it represents an increasingly relevant luxury market, characterized by the role of digital media as main communications and sales channel. Data collected consist of semistructured interviews with managers from foreign luxury brands operating in China in order to understand the issues faced and the strategies implemented. Moreover, an analysis of their social media presence on Chinese platforms such as WeChat and Weibo is conducted by considering the type of response activated among users. As pointed out by Belk (2017), qualitative advertising research can provide a better understanding of consumer response to advertising also in the rapidly growing field of social media, which have been mainly unexplored by qualitative approaches (Hadija, Barnes, & Hair, 2012). Moreover, an analysis on the firm-side will fill a gap in the existing literature and provide relevant managerial implications for international firms that operate in China.

In an increasingly digital and interactive global marketing landscape, social media marketing is emerging as one of the most important strategic tools for brand communication. This is especially true in the luxury fashion context, which traditionally exploited virtual environments as an effective communicational tool of brand-related content and product usage information all over the world. A contemporary consumer cohort that exhibits digital- and virtual-oriented behaviors are Millennials, which represent the digital native generation highly inclined to Internet interaction and, thus, a relevant strategic opportunity for social media marketers in the luxury industry. While the literature reports a positive relationship between Millennials’ social media usage and purchase intention towards luxury brand, scant attention has been paid to the underlying mechanisms explaining such a relationship. To fill this gap, the current research proposes and tests a conceptual model to provide three main contributions to the social media and brand communication literature: first, consumers’ perceptions of interactivity – a multidimensional construct comprised of real-time conversation, no delay/timing, and engaging/navigation – is hypothesized as an antecedent of social media usage. In this way, relevant theoretical and practical implications are provided to online luxury marketers interested in embracing virtual environments for brand communication. Next, two significant constructs of consumer behavior such as materialism – comprised of success, hedonism, and happiness – and morality – comprised of moral judgment and moral intensity – are hypothesized as mediating variables of the relationship between social media usage and purchase intention towards luxury brands. Particularly, these materialistic and ethical decision making processes emerge as relevant for Millennials’ online purchasing activities, with the expectation of transparent and effective brand-related information through social media. Finally, these mediating influences are hypothesized to be moderated by two other relevant constructs in the brand communication process—consumers’ motivation to use social media and advertising skepticism. In fact, a better assessment of Millennials’ motivation and skepticism toward social media marketing communication result as crucial for modern strategic marketers. Such hypotheses are tested using bootstrapped moderated mediation analysis on a sample of 297 Millennials actively following luxury brand social media activities. Our results confirm the proposed hypotheses, particularly both materialism and idealism partially mediate the relationship between social media usage and purchase intention. Moreover, motivation to use social media improves the effect of social media usage on materialism, whereas advertising skepticism reduces the effect of idealism on purchase intention. These findings contribute to the social media and brand communication literature, providing interesting avenues for future research.

Introduction Recently global luxury brands have put their effort into strengthening their businesses online. This can be seen as an effort to overcome their stagnant growth by focusing on steeply increasing online markets as their target. In the midst of global recession, online luxury brands have continued to show rapid growth each year. Bain & Company (2017) has forecasted offline growth of global luxury brands at the annual average growth of 2~3% by 2020 while the online markets would show the average growth of 15% annually by 2020. Moreover, due to the expansion of importers with official copyright to the online sales and stabilization of e-payment system, online markets have gained consumer trust leading to the increased rate of consumers purchasing luxury brand online more. McKinsey Consulting (2017) has forecasted online sales of luxury brand would reach up to 28% of the total sales by 2025. Reflecting such expectations, luxury brands are in the process of proposing multiple channels of online sales and communicating through Social Network Service (SNS) marketing as their core strategies. As consumer usage of SNS, such as Facebook, tweeter, or Instagram, have increased, so the value of consumer toward luxury brands has changed. Since the introduction of the standing characteristic of social media-communication to the luxury brand market, the luxury brands not only became a privilege of the high minority group but also became available for anyone to easily purchase with absolute information availability of price, quality, location, etc. Theoretical Development Consumers are using social media sites to search for information and deviating from traditional media (e.g., television, radio, and magazines) (Mangold and Faulds 2009). The emergence of social media has changed communication method from one-way communication to multi-dimensional, two-way, peer-to-peer communication (Berthon, Pitt, and Campbell 2008). Social media platforms offer a chance for brand to familiarized interact with consumers. Also, consumer can be interacted with another consumer through social media. The most important factor for luxury brands to establish an online business strategy is communication with their consumers. Luxury brands that are most accustomed to communicating with their limited consumers in their offline stores providing high quality services, it is inevitable for them to fear the lack of face-to-face interaction with their consumers in online markets. Social media began to serve the luxury brands as the alternative communication channel within the online markets. Moreover, social media has proven effective in drawing consumer’s voluntary Word of Mouth(WOM) since social media interaction is important motivation for consumer to creating user-generated contents (Daugherty al., 2008). The social media provides the consumers with a platform to meet and communicate with others with similar interests in specific brand goods and services that makes target marketing easier than before (Muntinga et al., 2011). Furthermore, the social media platforms provide the consumers with restriction-free comments on a certain brand to other interested parties, the users voluntarily taking the role of eWOM (Kim & Ko, 2012; Vollmer & Precourt, 2008). Luxury brands also seek to take this advantage of social media. The extent of spreading word of mouth is at the most viral through social media platforms, influencing the consumer’s purchasing behaviors to a great extent as proven in many previous researches (Lau and Ng 2001; Nabi and Hendriks 2003). Thus, the purpose of this study is to examine the impact of the consumer’s multidimensional value towards luxury brands on social media WOM intention and purchase intentions at the same time. Moreover, through extensive literature review with qualitative interview on consumers’ perceived value on luxury brand/product, consumer value dimensions on the luxury brands are categorized into six value factors (e.g. conspicuous value, status value, materialistic value, hedonic value, uniqueness seeking value, price-quality perceptions). Research Design The study conducted a thorough literature review and focus group interview to develop a comprehensive model of understanding the importance and dimensionality of customer value on luxury brand. After analyzing qualitative data on consumer value perception on luxury brands/product, online survey was performed using a customer sample in the United States. A web-based online survey was conducted using an online research panel service. After filtering and cleaning data collected, a final usable sample of 287 were analyzed to test hypothesized model. Measures for luxury brand on perceived values (including conspicuous value, status value, hedonic value, materialistic value, uniqueness seeking value, price-quality perceptions), social media word-of-mouth intention, and purchase intentions for luxury products were rated on a 7-point Likert scale ranging from strongly disagree to strongly agree. Result and Conclusion The result show that the relationship between conspicuous value, hedonic value, uniqueness and price-quality perceptions with social media WOM were found to be significant impact. However, social media WOM were not affected by status value and materialistic value of luxury brand. Conversely, status value and materialistic value had a considerable influence on purchase intention for luxury brand online. And social media word-of-mouth had a significant positive effect on consumer purchase intentions for luxury brand. In the era where digital importance is at its peak, the expansion of the luxury brands to online business has become requirements and not optional consequences. It is not easy for luxury brands with their unique styles and identity, as well as high brand awareness to settle in an online market where variety of lifestyles and cultures coexist. For this reason, the study on the multidimensional consumer value on luxury brands holds its contribution to the academia and industry practitioners. This study empirically examines the influence of consumers’ perceived multidimensional value on the luxury brands to WOM and purchase intentions through social media. This paper has revealed that the consumer’s WOM intention on luxury goods does not necessarily correlate with the purchase intention. However, the consumer who has developed WOM intention through social media has shown to possess positive influence on the purchase intention. This results also indicated the importance of the exposure of the unique luxury brand image by the luxury brand managers to the social media in order to generate voluntary consumer WOM. Furthermore, in order to increase their social status, the necessity of online consumer community for sharing their special experiences is ever more present. Such online consumer community would serve to expand the communication channel between the brand and the consumers, thus leading to increase intimacy between two parties. The study was carried out to the American consumers; following study should be carried out to Chinese consumers or developing countries where luxury brands are exposed to the rapidly growing luxury brand markets. Moreover, an in-depth study on strengthening effective marketing strategy by segmenting consumer value on luxury brands should be conducted consequently.

New media has been an important component of modern life with recent development of immersed media-rich environments (Lim & Nekmat, 2008). Jenkins and his colleagues (2006) refer such environments and their dynamics as participatory culture, in which meaning making and consumption processes are influenced by other new media users. These processes are especially attracting youth, who are open to experimentations with online identities. Such experimentation does not necessarily have to be related with entertainment. Rather it can also be related to learning and education. The primary aim of the current study is to understand the relationship between new media literacy and imaginativeness among undergraduate communication majors. The main assumption of the study is that communication undergraduates heavily use new media products and services. And such practices inevitably impact on their creative, social and practical imaginativeness. Findings aim to shed light on how interactions with the new media technologies impact on imaginative processes and practices of aspiring communication professionals.

Despite of its strategic role in shaping corporate image, Instagram predicts that 70% of its contents are not seen by users due to content overload and saturation problems. As more than 95 million photos are shared on Instagram on daily basis, when accessing Instagram, users are bombarded with a lot of visual information and consequently tend to selectively choose photos to pay attention to. Therefore, it is important for marketers to design an ads that has the ability to stop consumers and hold their attention for enough time to be processed cognitively before they scroll up or down to see other photos. This study investigates how visual aesthetic, vividness, and message type of pictures posted on Instagram affects customer responses. A content analysis of 3,952 brand content posted between July and December 2017 was conducted from the official Instagram accounts of seven global luxury brands. The top-listed brands on the Luxury Fashion Social Index namely Burberry, Calvin Klein, Chanel, Gucci, Hermes, Louis Vuitton, and Prada; were investigated as they were considered as good representatives of luxury brands with good social media presence. The coding guide in this study included the numbers of consumer responses (likes and comments), visual aesthetic (classical and expressive), vividness (high and low), and message type (literal and symbolic). For the independent variables, binary coding was used. ANOVA was used to test the hypotheses. Findings suggest that brand posts using expressive aesthetic image received more likes and comments on Instagram than the ones with classical aesthetics. Brand posts with high level of vividness receive more likes and comments than the ones with low level of vividness. Brand posts adopting using symbolic message receive more likes and comments than the ones implementing literal message. The results also suggest that there was a significant interaction between visual aesthetics, vividness, and message types in generating likes Brand content on Instagram using a combination of expressive aesthetic, high vivid, and symbolic message generates more likes and comments than any other combinations. Instead, the content adopting a combination of classical aesthetic, low vivid, and literal message produced the least responses. From theoretical perspective, findings can extend and modify media richness theory to luxury brand and social media contexts. Instagram can be used to display brand contents with various levels of vividness. This study imply that luxury consumers favor expressive aesthetics and symbolic message more positively indicating that they tend to have high level of need for cognition in consuming brand messages. Luxury brand marketers can increase their cognitive load by increasing the level of information complexity increasing the number of colors or patterns, using metaphoric statements, or crafting symbolic messages when creating brand posts on Instagram.

With the tremendous development of social media in recent years, luxury brands have welcomed social media with open arms as a means to engage with their customers. How luxury brands can make good use of social media marketing strategy is a top priority for both academicians and partitions but has not been well investigated. Many significant research gaps are present in this area warranting further explorations. For example, there is little research on the effectiveness of celebrity endorsement on social media (except for Chung and Cho’ (2017) study), even less for luxury brands. In addition, previous research on social media marketing mainly focuses on western-based platforms such as Facebook and Twitter. Given the mentioned research gaps, this study builds on social media marketing and celebrity endorsement literature and aims to investigate the key factors influencing the effectiveness of celebrity-based social media marketing efforts for luxury brands. In particular, China market and Sina Weibo are selected as our research setting. We propose the message characteristics, celebrity characteristics, celebrity-brand relationship and brand characteristics have impact on customer engagement in celebrity-based social media marketing activities. We combined two data sources to generate the key variables. First, we derived posts on the brand pages of 12 luxury brands (e.g., Cartier, Tiffany, BVLGARI and PIAGET) that were published on Sina Weibo from September 2016 to March 2017 on the middle of December 2017. Then celebrity-related posts were all picked out. The final sample includes more than five hundred celebrity-related brand posts. For each post, it contains three kinds of engagement measures (i.e., the number of Likes, Retweets and Comments) observed on Sina Weibo. They are dependent variables in our model. We built up regression models to test the hypotheses. To generate those variables that cannot be derived directly from the posts, a set of independent coders was recruited to quantify those variables. The exploratory results show that posts related to celebrities (e.g., brand ambassador/spokesman) take a significant part of posts on Sina Weibo brand pages.

본 논문에서는 안테나의 소형화, 이득 및 방사패턴을 개선한 초고속 통신망 시스템을 효과적으로 사용하기 위해 3.3 [GHz], 5 [GHz] 대역에서 동작하는 WLAN/UWB 통신용 안테나를 설계 및 제작을 하였다. 대역폭의 개선을 위해 마이크로스트립 패치 안테나를 선택하였고 각 단계마다 이론적인 근거에 의한 수식을 이용하여 슬롯의 폭, 길이, 전송선로의 폭 등을 계산하였다. 설계된 안테나의 시뮬레이션 결과 반사손실이 3.3 [GHz]에서 -14.053 [dB]이고 5 [GHz]에서 -13.118 [dB]의 값을 보여주었다. 이득은 3.3 [GHz]에서 2.479 [dBi]의 값과 5[GHz]에서 3.317[dBi]의 수치를 보여주었다. 또한 3D 설계가 가능한 CST Microwave Studio 2014 프로그램을 이용하여 최적화 한 후, 이를 바탕으로 제작한 안테나의 특성을 측정하여 성능을 확인하는 방법으로 연구를 진행하였다. 최근 다양하고 발전이 계속 이루어지고 있는 무선 기술인 WLAN과 해당 기술 이용자의 수요 증가에 따른 기술의 주파수 대역도 역시 증가하고 있는 추세의 통신 기술인 UWB을 초고속 무선 통신 시스템으로 사용하는 데 있어 불편함 없도록 해당 이용자를 위한 원활한 통신이 가능할 것으로 보인다.

AIS는 상대선박의 식별 및 정보 등의 전송을 담당하는 주요 항해통신설비이지만, 최근 AIS 활용도의 증가로 과부하 문제 등 문제점이 대두되고 있다. 정부는 SMART-Navigation 사업 추진의 일환으로 연안 100 km에 무선 LTE망을 도입하는 계획을 수립 중에 있고 해양사고예방 및 환경보호 등 주요 목표를 달성하기 위해서는 이러한 Platform 위에 이용 가능한 서비스의 지속적인 개발·보급이 필요할 것이다. 본 연구에서는 이러한 서비스 개발의 기반이 될 수 있는 차량용 무선통신기술(WAVE)을 해상에 적용하고자 실선 해상실험을 통 해 WAVE 환경성능 평가를 실시하였다. 연구 수행 결과, 도로교통에서는 최대 1 km 내로 서비스가 제한되었지만 해상에서는 약 5마일 정 도의 통신범위에서 신뢰성 높은 Data 전송이 가능한 것으로 도출되었다. 이러한 실험 결과에 따라 추가적인 연구를 통해 충돌 회피 및 선박간 해양안전정보 전송 등 해양사고 예방에 WAVE 통신기술이 다양하게 활용 될 것으로 기대된다.

본 연구는 영상제작 인력의 특성을 고려하여 다양한 전문영역 및 다양한 직급의 영상제작 인력(402명)을 대상으로 이들의 직업만족도와 관련요인들의 직간접효과 및 조절효과를 밝힌 실증연구이다. 본 연구의 목적은 첫째, 영상제작인력의 직업만족도에 이들의 업무자율성이 미치는 효과를 밝히고, 업무자율성이 직업만족도에 미치는 영향력이 의사소통 능력이나 대인갈등 요소에 의하여 증가 혹은 감소되는 지에 대한 이중매개효과를 입증하고, 셋째, 최근 영상제작분야에서의 성차별 문제에 대한 증대된 관심과 함께, 전술한 영상제작 인력의 업무자율성이 직업만족도에 미치는 직접효과 뿐 만 아니라, 의사소통능력 및 대인갈등의 이중매개효과가 성별에 따라서 어떻게 상이한 양상을 보이는지 규명해 볼 수 있도록 성별의 조절효과를 분석하는 것이다. 자료분석 결과, 첫째, 업무자율성을 많이 가질수록 직업만족도도 높다는 사실이 밝혀져, 영상제작인력의 직업만족도를 향상시키는데 업무자율성이 매우 중요한 선행요인임이 입증되었다. 둘째, 직업만족도에 업무자율성이 미치는 긍정적 직접효과는 특히 여성의 경우 남성에 비해 두배 이상 월등히 강하게 나타난 점이 주목된다. 셋째, 업무자율성이 직업만족도에 미치는 긍정적 효과는 남성의 경우 의사소통능력을 매개(mediation)로 하여 한층 더 강화될 수 있는 것으로 밝혀졌다. 넷째, 업무자율성이 직업만족도에 미치는 긍정적인 효과는 여성의 경우에서만 대인갈등을 매개로 약화되었는데, 이러한 대인갈등의 부분매개효과는 여성에게서만 발견되었다. 영상제작인력의 직업만족도에 업무자율성이 미치는 영향, 의사소통능력 및 대인갈등 등의 매개효과를 규명함에 있어서, 성별의 조절효과가 반드시 반영되어야 한다는 결론을 내리게 되었고, 자료분석 결과 밝혀진 주요 사실들을 토대로, 영상제작 인력의 직업만족도 향상을 위한 함의를 모색하고 논의하였다.

This study empirically verified the effect of enterprise SNS usage on communication and work performance and the effect of communication on work performance for corporate employees. To accomplish the purpose of this study, we proposed a research model, set up research hypotheses, and verified the hypotheses based on previous studies. For this study, we surveyed the employees of manufacturing companies located at Ulsan city. The results of this study are summarized as follows. First, the use of enterprise SNS has a significant effect on communication. Second, communication has a significant effect on work performance. Third, the use of enterprise SNS has a significant effect on work performance. Through the results of this study, it can be confirmed that the introduction and utilization of enterprise SNS suitable for enterprises leads to the satisfaction of employees' communication and improvement of the work performance.

In the satellite operation phase, a ground station should continuously monitor the status of the satellite and sends out a tasking order, and a satellite should transmit data acquired in the space to the Earth. Therefore, the communication between the satellites and the ground stations is essential. However, a satellite and a ground station located in a specific region on Earth can be connected for a limited time because the satellite is continuously orbiting the Earth, and the communication between satellites and ground stations is only possible on a one-to-one basis. That is, one satellite can not communicate with plural ground stations, and one ground station can communicate with plural satellites concurrently. For such reasons, the efficiency of the communication schedule directly affects the utilization of the satellites. Thus, in this research, considering aforementioned unique situations of spacial communication, the mixed integer programming (MIP) model for the optimal communication planning between multiple satellites and multiple ground stations (MS-MG) is proposed. Furthermore, some numerical experiments are performed to verify and validate the mathematical model. The practical example for them is constructed based on the information of existing satellites and ground stations. The communicable time slots between them were obtained by STK (System Tool Kit), which is a well known professional software for space flight simulation. In the MIP model for the MS-MG problems, the objective function is also considered the minimization of communication cost, and ILOG CPLEX software searches the optimal schedule. Furthermore, it is confirmed that this study can be applied to the location selection of the ground stations.

This study investigated how pre-service English teachers develop and use MICT (mobile information and communication technology)-TPACK (technological pedagogy and content knowledge) to select and use mobile applications for their micro teaching in a pre-service teacher training program. Although mobile technology has rapidly developed with the adoption of mobile multimedia devices and applications, the use of pre-service teachers’ TPACK is still limited to lower-level searches and to a mere tool for content presentations. The participants were nine students in a pre-service teacher training course in a four-year women’s university. Several research methods such as surveys, participant observations, micro teaching and interviews were utilized. The results of the study show the concept of TPACK needs to be extended to MICT-TPACK in this mobile age. The use of pre-service English teachers’ MICT-TPACK impacted and changed their concept of pedagogy to heutagogy. The teachers used mobile applications to facilitate their students’ inquiry-based learning of English as a subject as well as a medium of digital literacy. In order to select mobile applications for their lesson, the teachers developed a modified version of quality criteria for mobile applications. This study suggests there should be well-developed quality criteria for evaluating affordances of mobile applications.

Wireless MEMS sensors have common features such as wireless communication, data measurement, embedded processing, battery-based self-power, and low cost, and increased measurement effectiveness. Wireless MEMS sensors enable efficient SHM without interfering with location because there is no requirement for triboelectric noise and cumbersome cables. However, there is little research on the communication distance with sensors and data. For instance, existing researches have limited communication distance experiments in civil engineering bridges. It is also necessary to investigate the characteristics of dynamic behavior and the communication distance of architectural structures with different wireless transmission/reception environments. Therefore, in a building structure with walls and slabs instead of open spaces, MEMS sensors and data loggers were used as distance experiments where communication disturbance between the vertical slab and the horizontal wall could actually be communicated.

Soft power is an important part of national comprehensive strength, many countries has taken all kinds of measures to improve the level of soft power, but there are big differences of efficiency. Important reason lies in the cultural communication strategy. This paper takes China and Republic of Korea as examples to sum up the influence of cultural communication strategy on soft power. The common characteristics of the two countries is the importance of government. However, due to differences in cultural industrialization and dissemination content, there are still great differences in the effect of cultural transformation into soft power. Overall, Republic of Korea has more successful experiences and China is in the process of development.

Indiscriminately installed signboards are messy in out of harmony with the urban environment. In such a case, improving signage project is needed to improve significantly the urban environment. Signboards are installed to give good perceptional effect through communication with the customer. Also, Signboards are designed to make harmonize well with the urban environment because signboards are installed in virtually every place, such as the residential environment, the natural environment, the commercial environment of the city. The design of signboards should consider functional elements as a perceptual media and the user interface communication in order to provide customers with various services such as traffic information and life safety. In this study, we analysis design and functionality the customer is seeking, and suggest design elements of signboards which can well harmonized with the urban environment.