This study examines whether or not the national technical qualification provides value to the examinee despite the environmental change through the KANO's dual questionnaire method for applicants who apply for the national technical qualification. So, We analyze the three functions of qualification and the incentive function, which is the characteristic of customer value, and evaluate what is the shortest part of the value of the qualification that the current customer feels and present the improvement plan. In general, the survey method has structural analysis and probabilistic analysis on the process and the result, but it does not exclude the convenience of the questionnaire itself. This study aims to demonstrate the difference between the results of the survey and the results of general surveys based on the potential weight of the subjects. Eventually, Many examinee speak to the national technical qualification non-value but Why they takes the national technical qualification? How change the Methods or theory of the national Qualification?. We would find to way for an accurate method and direction for the development of national qualification

Companies incur costs in the care of indirect equipment used in production, that is, in maintenance, repair, and operation (MRO) of equipment. However, MRO can waste manpower and time, so that many companies engage MRO companies as substitutes. In the past, MRO substitution companies have conferred advantages that allowed companies to cut prices. As a result of those savings, companies were more likely to purchase high value items. But as prices drop and companies have more varied requests, MRO substitution companies must find new strategies to stay competitive. This research is an effort to escape the exhaustive adherence to price-cutting methods, and instead find ways to maintain continuous relations with customers through price benefits and services. First, product groups must adhere to purchase deadlines. Although logistics centers originally operated and managed deliveries, some items were too large to be delivered. To solve the problem, groups should contract with delivery companies to assure smooth delivery despite problems. Also, delivery companies could supplement computing processes by delivering original documents such as quality certificates between company and customer. Second, companies should communicate with customers regarding the maintenance of current prices, provision of additional service if current prices change, and to find problems and improvements regarding current operations that need to be addressed. The research shows that MRO purchasing companies should focus on customer needs rather than only on price if they are to satisfy customers and accomplish continuous growth.

As customer needs become diversified, there are many efforts to develop creative ideas on the products to satisfy the customer requirement. Also it is very important to classify the customer requirement to the product's quality. According to the previous study, the idea of the products by collecting opinions and brainstorming is mainly studied in new product development. To create the attractive quality for the product, Kano model has commonly been used. However, the brainstorming in the stage of create ideas has the problem of lower linkage between purpose and idea and lower quality of new idea. Therefore, the paper suggests a way to invent more creative ideas by comparing forced connection method to the brainstorming that is applied to the Kano model.

The product process is sequence of all the required activities that a company must perform to develop, and manufacture a product. These activities include marketing, research, engineering design, quality assurance, manufacturing, and a whole chain of suppliers and vendors. The process also comprises all strategic planning, capital investments, management decisions, and tasks necessary to create a new product. manufacturing processes must be created so that the product can be produced in the product facility Purchasing new equipment and training workers may be required if new technology is to be used. Tools, fixtures, and the sequence of steps in the manufacturing processes must all be developed to allow rapid, high-quality, cost effective production. Also, it may be needed to be rearrange the production facility to adapt to the new manufacturing processes. Therefore, this study tries to proposed that Scheduling by customer needs group for minimizing the problem and reducing inventory, product development time, cycle time, and order lead time.