The Covid-19 pandemic has caused unprecedented crises to societies and economies around the world and has brought drastic changes in the way consumers behave. Fashion business is one of the industries that has been significantly affected by Covid-19 as many consumers reduced their discretionary spending during the pandemic. While the world is entering the post-pandemic era and recovering from the pandemic, it is important to uncover and reflect on the reasons behind varying patterns of consumers’ coping behaviors associated with fashion shopping. However, current research on consumer fashion behavior during the pandemic primarily focuses on a particular type of shopping behavior, without addressing varying patterns of fashion consumption behaviors. In addition, most of these studies attributed such changes in behaviors to motivations toward protection against health-adverse threats based on the Protection Motivation Theory, which mostly focuses on protective behaviors and has limited power in understanding varying internal reasons toward various coping behaviors. Considering the varying adaptive and maladaptive patterns of fashion consumption behaviors observed in the market, it is important to address the psychological mechanism behind varying adaptive and maladaptive patterns of fashion consumption behaviors. Thus, drawing from the Stimulus-Organism-Response (SOR) framework, this study aims to investigate how cognitive appraisal of threats affects the affective/emotional state of consumers and consequently their intention to engage in various coping behaviors in the context of fashion shopping. Specifically, this study aims to investigate how individuals’ cognitive appraisals on risks and uncertainty induce varying emotional feelings (i.e., fear, anxiety, and hope), which further leads to their decisions to engage in problem vs. emotion-focused coping through fashion shopping during the pandemic.
Fashion companies and brands’ marketing activities focus on resolving environmental problems; however, these companies’ efforts, there are some examples of so-called “greenwashing”. This paper aims to analyze different perceptions of brand authenticity, green marketing, and purchase intention toward the brand before and after exposure to case information about greenwashing. A total of 211 data were gathered and analyzed using SPSS 25.0. Respondents were asked to respond to same questionnaires related to green marketing and the brand authenticity before and after their exposure to greenwashing information. The study participants’ perceptions of green marketing from the brand were statistically significantly negatively changed after exposure compared to before exposure. Similar patterns in results were found in the context of consumers’ perception of brand authenticity (genuineness, originality, and consistency), and purchase intention. The originality of this study is in evaluating consumers’ perception of greenwashing focused on brand authenticity. The findings of the study suggest that if a fashion brand’s green marketing activity is perceived as greenwashing by consumers, the perceptions of green marketing, brand authenticity, and purchase intention can all decline. It is suggested that fashion brands need to develop a sincere and truthful green marketing campaigns to keep and enhance their brand authenticity.
Unlike slow fashion that takes workers, consumers and environmental welfare into consideration, fast fashion is criticized for neglecting these. This study investigates attitudes and adoption intention of the slow fashion concept among young adults in South Africa, a highly socio-economically unequal emerging market. An extended information adoption model will be adapted and tested through a self-administered survey of 300 respondents. The results will provide marketing professionals, environmental and consumer interest groups and policy makers with valuable insight into barriers and motivators of slow fashion idea adoption among young adults who are a large, influential and profitable consumer segment.
In an increasingly digital and interactive global marketing landscape, social media
marketing is emerging as one of the most important strategic tools for brand
communication. This is especially true in the luxury fashion context, which
traditionally exploited virtual environments as an effective communicational tool of
brand-related content and product usage information all over the world. A
contemporary consumer cohort that exhibits digital- and virtual-oriented behaviors
are Millennials, which represent the digital native generation highly inclined to
Internet interaction and, thus, a relevant strategic opportunity for social media
marketers in the luxury industry. While the literature reports a positive relationship
between Millennials’ social media usage and purchase intention towards luxury
brand, scant attention has been paid to the underlying mechanisms explaining such a
relationship. To fill this gap, the current research proposes and tests a conceptual
model to provide three main contributions to the social media and brand
communication literature: first, consumers’ perceptions of interactivity – a
multidimensional construct comprised of real-time conversation, no delay/timing,
and engaging/navigation – is hypothesized as an antecedent of social media usage. In
this way, relevant theoretical and practical implications are provided to online luxury
marketers interested in embracing virtual environments for brand communication.
Next, two significant constructs of consumer behavior such as materialism –
comprised of success, hedonism, and happiness – and morality – comprised of moral
judgment and moral intensity – are hypothesized as mediating variables of the
relationship between social media usage and purchase intention towards luxury
brands. Particularly, these materialistic and ethical decision making processes
emerge as relevant for Millennials’ online purchasing activities, with the expectation
of transparent and effective brand-related information through social media. Finally,
these mediating influences are hypothesized to be moderated by two other relevant
constructs in the brand communication process—consumers’ motivation to use social
media and advertising skepticism. In fact, a better assessment of Millennials’
motivation and skepticism toward social media marketing communication result as
crucial for modern strategic marketers. Such hypotheses are tested using
bootstrapped moderated mediation analysis on a sample of 297 Millennials actively
following luxury brand social media activities. Our results confirm the proposed
hypotheses, particularly both materialism and idealism partially mediate the
relationship between social media usage and purchase intention. Moreover,
motivation to use social media improves the effect of social media usage on materialism, whereas advertising skepticism reduces the effect of idealism on
purchase intention. These findings contribute to the social media and brand
communication literature, providing interesting avenues for future research.
The information technology has affected many aspects of retail world as in other areas of human life. This makes understanding consumers’ acceptance and usage of such technological innovations a critical task for both retail businesses and scholars alike. The technology acceptance model (TAM; Davis 1989) is one of the most widely adopted theoretical frameworks for explaining and predicting consumers’ acceptance of technology. Implementing the meta-analysis method, this study aimed at testing the validity of TAM for understanding consumers’ attitudes and behaviors toward the various technologies adopted in fashion retail stores and online commerce sites. Specifically, the effect sizes of two TAM antecedents of perceived usefulness (PU) and ease of use (PEOU) were estimated and compared. Moderating factors that affect the effect sizes of PU and PEOU on attitudes and behaviors were also explored. A meta-analytical SEM methodology was expected to deliver more thorough and valid test of the model than single sample studies, because accumulation of multiple samples through meta-analysis would bolster the test's statistical power (Hom et al., 1992).
A sample of studies on consumers’ acceptance of retail technology in fashion retail context that adopted the TAM model were collected through a systematic search through the databases such as EBSCO, Google Scholars, and Dissertation Abstracts. Efforts were made to include unpublished studies to avoid publication bias. A total of 31 published and unpublished research reports that allowed the calculation of effect sizes of the key paths in the model were included in the final analysis.
The effect sizes were calculated out of the identified samples, and the homogeneities of the effect sizes were tested using comprehensive meta-analysis software. The types of technology, product type (apparel vs. general merchandise), subject characteristics (gender; country; student vs. general), and study setting (actual experience vs. simulated situation) were considered as moderators to explain for the variances in correlations among variables. Finally, a meta-SEM model was tested on the aggregated data using AMOS.