The purpose of this study is to suggest the characteristics of online shopping malls and find a way to establish a differentiated marketing Strategy for online shopping malls in China. This study investigated the effect on the loyalty by applying the perceived shopping value (Hedonic Value, Utilitarian Value) of consumers in online shopping malls. In addition, In order to grasp the factors affecting consumer loyalty in online shopping malls, the characteristics of online shopping malls are multidimensional, consisting of product characteristics, recommended quality, benefit services, and community services. In order to obtain the purpose of the study, a questionnaire was surveyed for chinese online shopping experience and the research model was verified through empirical analysis method. Statistical analysis program was used together with SPSS 24.0 and AMOSS 24.0. Looking at the results of the analysis, firstly, the recommended quality and benefit service of online shopping malls are positive for the perceived hedonic value of consumers. The product characteristics and community service were found to have no effect on the hedonic shopping value. Secondly, the product characteristics, recommended quality, benefit service, and community service of online shopping malls on the utilitrian value perceived by consumers were positively affected. Thirdly, the perceived hedonic value has a positive effect on loyalty. Finally, it was confirmed that perceived utilitrian value affects loyalty. Based on the results of this study, a differentiated marketing strategy was established for existing chinese online shopping mall operators and potential new operators as well.

Western social media platforms like Facebook, YouTube, etc are banned in China. In their places, Weibo, WeChat, Youku and more are the main social media channels in China and thus the main battlefields of social marketing for brands entering China Market. WeChat is the largest social network in China, with over 900 million users daily, for nearly all types of services, including booking flights, restaurant table reservation, shopping, paying bills, etc. To cater the needs of the new generation of Chinese digital natives, a mobile app eM++ was developed that creates new customer services and enables tailored fashion marketing. This new mobile app eM++ works well in China, will this be also well received in other countries? This research investigates consumers’ perception of this new fashion e-tailoring e-shopping concept in UK. Will this type of e-tailored services be welcome in UK? Will consumers welcome this type of e-shopping service in UK? Or they prefer the traditional way of tailoring and shopping? Which social media platforms should be used for promotion? The sample population of this research covers both male and females from China and UK aged 18 years old or above with experience of searching and/or buying clothing items online. Convenient sampling and snow-balling sampling methods are used. In UK, recruitment of volunteers for this project will be via emails to colleagues and previous students, as well as via posters of recruiting volunteers for this project posted on campus. Details of the project and experiment will be included in both emails and posters. Volunteered participants are asked to answer a pre-experiment online questionnaire. Based on their answers, suitable participants will be invited to participate the experimental part (which is trying a fashion app and then answer the post-experiment questionnaire). Participants successfully completed the experiment and post-experiment questionnaire will be given their own body measurements with a 3D model in user’s customised shape, as well as a discount coupon for future use when the app is officially launched. This research will have mainly quantitative data analysis, SPSS will be used to analyse the data. There will have a few open-ended questions that qualitative data analysis method will be employed. This research will explore the feasibility of this service in UK and formulate a cross-cultural comparison between China and UK.

Chinese economic develops fast and have became the second economic entity all around the world. The development of economic pushes the popularize of mobile clients. Accordingly, whenever and wherever the consumers are, they can acquire and share information about productions directly, e-word-of-mouth (eWOM) becomes one of the important part of online marketing. Customers prefer to trust opinion leaders and real users’ feedback rather than the advertisements which are made by companies. The choice preference of information source accelerate the development of social media. The Word of Mouth Marketing Association, have grown rapidly and have advocated for the burgeoning new industry. (Robert V. et al., 2010) Marketers and sociologists have recognized the importance of the phenomenon of word of mouth, for more than half a century, proposing, for example, that WOM affects the majority of all purchase decisions (Brooks 1957; Dichter 1966).They find that the “friend who recommends a tried and trusted product” rather than the “salesman who tries to get rid of merchandise” (Dichter 1966, p. 165). Marketing scholars has evolved from a transaction orientation to one based on relationships (Vargo and Lusch 2004) Consumers are regarded as active coproducers of value and meaning, whose WOM use of marketing communications can be idiosyncratic, creative, and even resistant (Brown, Kozinets, and Sherry 2003; Kozinets 2001; Muñiz and Schau 2005; Thompson and Sinha 2008) Therefore, when the behavior is on/off, impact measured as probability of purchase can differ substantially from impact measured as attitude change (Robert East 2015). This study will select significant respondents from Chinese social media users as sample. The WOM communication is send information to marketers from the market-based message interaction community ,gathering consumers with same interests. In this study, not only structural equation modeling (SEM) will be used to test research model. But also using the fuzzy-set Qualitative Comparative Analysis (fsQCA) and SPSS, the first method attempts to find a new configuration to verify the finding and the SPSS can be used to make reliability analysis and validity analysis. WOM of the research model will also be tested by fsQCA and SPSS to obtain the conclusion about what extent do two communication ways influence consumers’ purchase preference. We want to explore different results between opinion leaders and the real users in different communication ways. Based on the results we will give some implication to both marketing scholars and practitioners.

It’s well known that the sustainable improvement of China's economy has to focus on fostering domestic consumption; this turns out more meaningful given the fact that foreign demand shrinks and the investment brings more risk. Moreover, China is still and will be experiencing rapid industrialization and urbanization and this makes tremendously increasing demand possible. Both of China Marketing Association and Commerce Economy Association of China aim to understanding the diversity of consumer demand and consumer behavior of Chinese consumer. We also provide consulting service for manufacturing enterprises in innovation, product development, quality control and brand marketing. We believe these are important to meet consumer demand. Moreover, information technology is making on-line shopping more important. We call for more research to understand the change of marketing environment; this matters so much in encouraging consumption and promoting steady and healthy development of consumption in China.

The cultural and philosophical heritage of modernism underpinning general marketing management theory imparts profound implications for organisations operating in professional sport. This theoretical paper uses the context of China’s professional football industry to argue that marketing may benefit from a more postmodern approach to marketing management.

This paper analyses the importance of innovation for 680 EU multinationals subsidiaries involved in international marketing in China, the period of 1998-2009, using unbalanced panel data analysis. To date, the literature on EU subsidiaries has failed to consider product innovation in the strategy interplay in approaching new markets overseas. Building on the resource-based view of the firm, linked with host economic and political institutions, the authors empirically examine the inferential marketing strategy in an EU-China context, by applying econometric techniques to investigate innovation capabilities and to test the presence of agglomeration effect of past innovation activities. We find that EU innovation in China is influenced by both host country institutions and firm capabilities, rendering support to the theory. Our analysis indicates EU subsidiaries’ innovation is positively related to firm advertisement, labour training and host market size. R&D expenditure has a negative bearing on innovation. However, openness has a negative and significant effect on product innovation in China. The study findings have important implications for research on international marketing, new venture decision making, and overseas innovation expansion strategies.

지금 중국여행구매발전에서는 세가지 난점이 존재하여, 여행구매의 발전에 심각한 지장을 주고 있으므로 여행업의 발전을 방해하고 있다. 본고는 체험경제시대의 중요한 특징을 결합시켜 여행구매가 중요한 체험상품임을 제시하고 체험의 경영영업이 중국여행구매발전을 촉진시키는 새로운 경영모델을 제시하였다. 이 기초에서 "홍콩구매일"을 예로 하여 여행구매체험경영책략의 주요내용을 제시하였다.

코로나 바이러스의 영향으로 2020년에 중국은 장시간 동안 '자택 격리' 상태에 있었고 매장이 문을 닫고 식당과 오락장소가 영업을 중단했다. 쇼핑센터, 극장, 관광, 음식 등 오프라인 소비에 큰 충격을 주 었다. 조사연구에 따르면 코로나바이러스가 발생한 후 85%의 식음료업계는 고객수량이 동기 대비 80% 이상 떨어졌고 그 중에서 60%가 영업을 중단했다고 밝혔다. 이 갑작스러운 코로나 바이러스로 인해 전 국민의 생산이나 생활방식이 신속하게 바뀌었고 전통적인 매장의 판매 모델은 곤경에 빠졌다. 전통적인 소매업계는 어려움을 겪으면서 영업 수입이 급감하는 심각한 도전에 직면했을 뿐만 아니라 임금복지, 영업세, 임대료 등 고정비용 부담까지 겹쳐 있다. 그러나 시장 경제가 정체된 것처럼 보이는 상황에서 신흥 판매 모델은 점점 인기를 끌고 시장과 각 분야의 인정을 받고 있다. '밖에 나가지 않는 상태는 사람들의 소비 행위를 완전히 제한하지 않는 것 같다. 5G 인터넷 기술에 의해 빠르고 효율적이며 거의 미친 듯 한 온라인 생방송 판매 모델은 오프라인 매장과 온라인에서 병행하는 새로운 판매 모델을 신속 하게 추진했다. 그렇기 때문에 소매상들은 구조 전환의 속도를 빠르게 하고 위기에서 생존을 추구하며 뜨거운 '온라인 생방송' 모델은 판매를 추진하고 소비를 추진하는 큰 기대를 가진다. 이런 상황에서 많 은 업체들도 '캐스터' 로 변신하여 판로를 확대한다. 코로나 바이러스심각하기 때문에 중국 소매업도 빠르게 온라인 생방송 마케팅 시대에 접어들었다.

Social capital plays a positive role on corporate business performance and business capacity. The paper utilizes corporate social capital theory to discuss marketing channels of sports goods industry, establishes an influence model of corporate social capital for marketing channels of sports goods industry, and elaborates influences of marketing channel design, channel conflict resolution and channel performance management from three aspects, including structure dimension, relational dimension, and cognitive dimension of corporate social capital. Based on analyzing these influence factors, the paper proposes a countermeasure of utilizing network structure and common belief to expand marketing channels and optimize marketing network; using trust, normative mechanism and system to solve channel conflicts; and making use of trust, cooperation, reciprocal norms and external social network to improve market performance.