혁신조달 제도는 전략적 공공조달 정책의 일환으로 혁신제품 지정 및 우선구매 제도를 활용해 기업의 혁신역량 향상과 공공부문의 사회문제 해결능력 향상을 동시에 추구하는 정책으로 도입됐다. 혁신제품에 대한 시범구매 사업은 2019년에 처음 도입됐으며 2020년부터 정부 부처의 혁신제품 지정·발굴 체계가 확립된 후 혁신제품 우선구매제도가 본격적으로 실시됐다. 이에 본 연구는 혁신조달 제도가 본격적으로 시행된 이후 해당 제도의 기업지원 효과에 초점을 맞춰 정량적 분석을 진행했다. 이를 위해 2017년에서 2021년까지의 기업 재무제표 및 고용 자료를 이용했으며, 분석방법으로 성향점수매칭(PSM) 및 이중차분(DID) 방법을 활용했다. 본 연구를 통해 혁신조달 제도가 기업성장과 고용증대에 기여했으며 추가적인 공공 및 민간판로 개척 효과를 창출했음을 확인할 수 있었다. 한편 혁신조달 참여기업이 제품지정 종료 이후에도 자생성을 갖추기 위해서는 혁신제품 지정기업과 기존의 중소기업 지원정책을 적극 매칭하는 등 혁신조달 제도를 고도화할 필요가 있다.

Innovative companies after the first and second waves of the COVID-19 pandemic are undergoing significant changes: from new trends in the markets to the growth of remote work in the digital environment. At any stage of development, innovative companies need an adaptive marketing approach to the implementation of the planned strategy. Marketing solutions to the problems of a volatile, uncertain, complex and ambiguous environment (VUCA) in 2023 can rightfully be considered an emergency aid to innovative transformations in emerging markets. The triad “market orientation – innovation – performance” chain has been extended to various innovation types– from technological and product innovation to innovation orientation and capability. Moreover, the market orientation research agenda has, during last 10 years, highlighted customer orientation as a key component of market orientation that drives innovative activities.

정교히 디자인된 정부의 환경규제는 기업의 혁신을 촉진할 수 있다는 마이클 포터의 주장 이후로 환경규제와 기업혁신간의 관계에 대해 많은 선행 연구가 진행되었다. 선 행 연구의 결과를 보면, 정부 규제의 효과성에 대해 여전히 상충되는 결과를 보이기도 한다. 이에, 본 연구에서는 기업 행태 이론과 기업 이질성 관점에 기반하여, 환경규제의 강도와 정 부의 규제 발표 후 실제 시행될 때까지 남은 기간의 정도가 개별 기업의 혁신 활동에 어떤 영향을 주는지 실증 분석하였다. 미국의 자동차 연비규제 사례를 바탕으로 분석한 결과, 발 표된 환경규제 기준을 달성하지 못한 후발 기업의 경우 규제의 강도가 증가함에 따라 선도 기업 대비 기존과는 다른 기술 지식을 탐색하지만 출원하는 특허의 임팩트는 감소하는 경향 성을 보였다. 또한, 규제 시행일이 다가옴에 따라, 후발 기업은 선도 기업 대비 더 많은 특허 를 출원했지만, 출원한 특허의 임팩트는 감소하는 것으로 나타났다. 본 연구의 실증 결과는 정부의 환경규제에 대응하는 기업의 혁신 전략이 성과에 대한 기대 수준, 기대 수준과 실제 성과간 격차, 그리고 기업의 기술 역량에 따라 어떻게 달라질 수 있는지 검증하였다는 점에 그 이론적, 실무적 공헌점이 있다.

This study empirically analyzes the effects of exploitation and exploration on the innovation performance of emerging companies. We assumed that R&D expenditures or outsourcing production are positively associated with the level of innovation of the firm. The study conducted an analysis based on World Bank data collected from 2008 to 2009 for 1,555 companies in 11 emerging countries. As a result, firms in many emerging economies with insufficient resources and in low-tech manufacturing industries have shown that exploratory innovation activities, represented by investments in R&D expenditure, are still critical to achieving superior performance in new product production. On the other hand, exploitative activities through outsourcing did not have a significant impact on firms’ innovation performance. Through the results of this analysis, this study suggests that exploratory activities are meaningful in emerging countries to increase their innovation performance.

국문초록：본 논문에서는 지역혁신체제 및 혁신클러스터에서 상호작용을 촉진하는 주요 주체로서의 혁신중개인과 기업의 흡수역량 및 성과 간의 연계성을 기업 차원에서 탐구한다. 대덕연구개발특구 내 기업을 대상으로 한 실증연구결과, 기업이 활용하는 혁신중개인과의 관 계는 기업의 흡수역량과 혁신 및 경영성과에 긍정적인 영향을 유의하게 미치며, 흡수역량은 이 과정에서 강력한 매개역할을 하는 것으로 나타났다. 이는 혁신중개인이 기업의 혁신과정 에서 내부 활동을 대신할 수 있는 대체자라기보다는 보완재의 역할이 크다는 증거를 의미한 다. 본 연구는 기업의 혁신과정에서 흡수역량의 선행요인으로서 혁신중개인의 역할과 중요 성에 대한 이해에 기여한다.

본 연구는 제품혁신에 초점을 맞추어 기술혁신이 기업의 수익과 재무안정성에 미치는 영향을 분석하고 기업의 지속성장을 위한 전략적 시사점을 도출하는 데 목적이 있다. 제품혁신은 신제품개발 및 도입으로 정의한다. 기업의 수익은 종업원 1인당 매출액과 매출액 증가율로 측정하고, 재무안정성은 자기자본대비 부채비율과 유동비율로 측정한다. 실증분석 은 제품혁신의 내생성을 고려하여 2단계 추정법을 사용하였고, 분석자료는 ｢인적자본기업패 널(HCCP)｣의 1차(2005년)～6차(2015년) 자료와 한국신용평가(주)의 기업재무자료를 병합한 자료이다. 분석결과에 의하면, 제품혁신은 기업의 지식자본스톡과 인적자원투자, 시장선도전 략 등에 영향을 받으며, 제품혁신이 활발히 이루어지는 기업일수록 1인당 매출액과 매출액 증가율이 높고 부채비율은 낮으며 유동비율이 높다. 이러한 분석결과는 기술혁신투자와 이 를 통한 제품혁신이 기업의 단기수익 창출 및 장기적인 재무안정성을 촉진하는 중요한 전략 이라는 것을 의미한다.

With the fast pace of technological change, the role of innovation on a firm’s survival has received increased scholarly attention. This study investigates the relationship between a firm’s strategic orientations, exploration and exploitation, on innovation activity. Also, the synergy effects of four types of innovation: product, process, marketing, and organizational innovation are examined with the consideration of the level of innovativeness and the firm’s industrial category. The OECD Oslo Manual (2005) and the standard of OECD (2011) classification are used as a main source to define four different types of innovation and the industry category into high-tech and low-tech. This study uses data from 856 firms taken from the Korea Innovation Survey (KIS) 2014 which is the Korean version of the Community Innovation Survey (CIS). Since most of the measures are composed of multiple items, their reliability and the underlying dimensions of each measure are tested by principal component analysis (PCA). Structural equation modeling (SEM) is then used to carry out a simultaneous test the relationships among the constructs. The moderating effects of marketing and organizational innovation are examined through multi group analysis. Results indicate that exploration and exploitation have positive impacts on the product innovation and process innovation respectively. Also, a new process encourages firms to develop radical product innovation. In case of the moderating effect of marketing and organizatioanl innovation, there are some differences between high-tech and low-tech industry. For high-tech firms, the positive relationship between a new product and firm performance is increased with the introduction of marketing innovation. In case of low-tech firms, process innovation has direct and positive impacts on a firm’s performance with organizational innovation. The findings show that the synergy effect of innovation exists and its significance could be changed depending on an industrial category.

The benefits of being customer-oriented for building firm innovativeness remain ambiguous among academics, with some scholars claiming a customer-orientation fosters organizational innovation competencies, whereas some others argue that it merely inhibits innovation processes. A review of research on the effect of customer orientation on innovation activities are inconclusive, with some studies supporting a positive relationship, while others reporting mixed results. With many firms investing in activities to get to know their customers and in innovation activities, managers need an understanding of the role of customer-oriented behaviors on firm innovation practices.

This paper examines the determinates of subsidiary product innovation in the Chinese market based on a sample 680 EU subsidiaries over the period of 1998-2009. To date, the literature on EU subsidiaries has failed to consider product innovation in the marketing strategy interplay in approaching new markets overseas. Building on Resource Based view linked with Chinese institutional factors, it empirically examines the inferential product innovation strategy in an EU-China context. By applying the econometric analyses techniques to investigate innovation determinants and to test the presence of agglomeration effect of past innovation activities. The results show EU MNC subsidiaries’ innovation is influenced by both host country institutions and firm capabilities, rendering support to the theory. The analysis indicates EU subsidiaries’ innovation is positively related to firm advertisement, labour training and host market size. R&D expenditure has a negative bearing on innovation. However, openness has a negative and significant effect on product innovation in China. The findings have important implications for theory, practitioners and policy-making. This study contributes to the literature on the evolution of MNCs by exploring determinants of developed foreign subsidiaries’ innovation activities in emerging markets.

Introduction Shorter innovation cycles, the huge cost of R&D and dearth of resources compel firms to search for new innovation sources (Gassmann and Enkel 2004). Current research argues that firms need to open up their solid boundaries and seek valuable knowledge from external partners so that firms can extend the innovation function beyond their four walls (Chesbrough 2003). In this context past research has identified universities, or higher education institutions (HEIs) as an important source of innovation (e.g., Lambert 2003). Indeed, universities undertake a “third mission” in addition to their core mission of research and teaching, by focusing on “technology transfer” that engages in the process of the commercialization of science (Etzkowitz et al. 2000). Thus, firms can take huge advantages through the collaboration with universities. While relationships between firms have the risk of opportunism embedded in them, support provided by universities are hard to imitate by competitors due to the novelty and uniqueness in the ideas they provide their partner firms. Despite this important role that universities play, no systematic theoretical treatment has been attempted in academia. Ironically, university and industry links have been studied much less frequently and have been valued lesser than other sources (e.g., suppliers and customers) in terms of knowledge transfer for firm innovation (Hughes 2011). Extant research examines collaborations between universities and firms using simple descriptive analysis (e.g., Laursen and Salter 2004) and illustrates the relationship with anecdotal evidence (e.g., Cosh and Hughes 2010). Thus, extant literature provides little-to-no empirical evidence regarding firm performance, such as a firm’s innovation outcomes, when the firms are supported by universities. Our broad-based investigation makes several key contributions. First, our study is the first to demonstrate empirically what types of HEIs’ activities enhance a firm’s innovation outcomes. Because the two different types of HEI activities have different features, it helps us get a more precise understanding of which specific type of HEI-supported activity influences which firm innovation outcome. Second, our research finds that a firm’s absorptive capacity influences the relationship between HEI-supported activities and a firm’s innovation outcomes. This finding helps to identify how firm capability to absorb outside knowledge influences the relationship of HEIs’ involvement on a firm’s innovation outcomes. Conceptual Framework The most frequent form of a firm’s interaction with universities is people-based activities (Hughes 2011). Universities transfer knowledge through people-related activities such as conferences, special lectures, education programs, and social networks supporting firm innovation. Such people-based activities can influence firm innovation performance. People-based activities involve the activities conducting by firms to increase their business competitiveness. Since a firm’s employees are key to discovering new products and processes, special training programs provided by universities will help supplementing knowledge towards specific firm innovation outcomes. Additionally, other people-related activities such as placing university staff on a firm’s board of directors can also encourage exchange of knowledge and information resulting in cutting-edge new product and process innovation. Tether and Tajar (2008) found that firms that have participated in professional meetings or conferences held by HEIs have a better chance of surpassing their current innovation performance. A firm can improve its innovation performance by making human assets supported by its partners. As partners work together, this helps increasing work efficiency by improving communication, knowledge sharing, and their relative capacity to absorb knowledge for innovation. Research suggests that universities may have lower barriers to engagement with firms by removing bureaucracy, lowering transaction costs and speeding up reaction times (Mateos-Garcia and Sapsed 2011). Therefore, universities have an important role in transferring new knowledge through people-based activities, resulting in new products and processes for the firm. Thus, we hypothesize as follows: Hypothesis 1A (H1A). A firm’s people-based activities with HEIs are positively related to the introduction of new products in the firm. Hypothesis 1B (H1B). A firm’s people-based activities with HEIs are positively related to the introduction of new processes in the firm. Universities have a distinct role in affecting a firm’s innovation performance through problem-solving activities. Firms that acquire knowledge from universities improve their competitive position that helps firm acquire a competitive advantage over other firms that do not collaborate with universities (Gassmann and Enkel 2004). Universities provide problem-solving activities such as joint research, contract research, consulting services, informal advice and provision of access to specialized instrumentation, equipment or materials and of product prototyping. For example, in 2009, US firms sponsored more than $4 billion worth of university research (Kurman 2011), as a result of which U.S. universities own nearly one-quarter of new U.S. patents in the fields of nanotechnology and biotechnology. Thus, firms that collaborate with universities can achieve cutting-edge product and process innovation (Kurman 2011). Hosting workshops and performing joint research with universities are core problem-solving activities. For example, IBM, one of the most successful and established enterprises in the IT market, hosted 350 workshops per year and has had 50-100 ongoing research projects with universities, helping IBM to successfully launch new products into the market (Gassmann and Enkel 2004). Further, firms can also integrate partners (i.e., HEIs) to combine their different competencies to enrich their own innovation process (Gassmann and Enkel 2004). Based on the above, we hypothesize as follows:Hypothesis 2A (H2A). A firm’s problem-solving activities with HEIs are positively related to the introduction of new products. Hypothesis 2B (H2B). A firm’s problem-solving activities with HEIs are positively related to the introduction of new processes. Shorter time-to-market strategies, increasing R&D costs and a dearth of resources cause firms to search for new innovation strategies. This phenomenon is reinforced by a rapid churn in technology and customer demands. In this competitive environment, HEIs’ involvement is increasingly important for a firm’s innovation success because integrating external sources of knowledge from HEIs can result in major advantages for firms (Rappert et al. 1999). Further, people-based and problem-solving activities supported by HEIs do not replace a firm’s internal innovation activities and, as a result, the firm undertakes a great deal of its own innovation activities. Also, scholars argue that collaboration with other partners does not always provide better innovation performance because of the lack of a firm’s capability to processing valuable knowledge from the outside partners (Cohen and Levinthal 1990). This indicates that the mere acquisition and exploitation of knowledge from universities do not guarantee successful firm innovation outcomes. To create successful firm innovation, the firm should possess absorptive capacity, which is the learning capability to processing knowledge acquired from the HEIs into their internal work. Thus, firms can be expected to invest in their absorptive capacity in this situation (Tether and Tajar 2008). Further, Keller (1996) argues that successful R&D spillover (i.e., absorptive capacity) effects are dependent on the activities of human capital (i.e., people-based activities). Also, Cohen and Levinthal (1990) argue that firms can increase their absorptive capacity directly, as when they send personnel for advance technical training (i.e., people-based activities). Further, Kim (1998) argues that absorptive capacity is the major factor in developing problem-solving skills that allow a firm to create new knowledge that influences firm innovation performance. As such, absorptive capacity stresses the internal capability to acquire and assimilate outside knowledge into a firm while HEIs’ involvement is a resource that is created by external source enhancing a firm’s innovation outcomes. Therefore, identifying the role of absorptive capacity is a useful tool to explain the relationship of HEIs’ people-based activities and problem-solving activities on firm innovation performance. However, Nooteboom and colleagues (2007, pp. 1031) argue that “while there may be increasing returns in absorptive capacity, improving the general ability to understand and appreciate novelty value in collaboration, there are decreasing returns to knowledge in finding further novelty: the more one knows the further away one has to look for novelty.” This indicates that too much absorptive capacity in a firm negatively affects the impact of people-based activities on a firm’s innovation performance. While people attending conferences or lectures supported by universities may acquire novel knowledge that can influence a firm’s innovation performance, their activities may have negative impact on a firm’s innovation outcomes when a firm has greater absorptive capacity, due to diminishing impact of a firm’s absorptive capacity to create novel idea. Extant research suggests that the greater a firm’s absorptive capacity, the lesser the firm can find further novelty (Noteboom et al. 2007), which suggests that absorptive capacity makes firm innovation activities less efficient. Based on the above discussion, we hypothesize as follows:Hypothesis 3A (H3A). People-based activities with HEIs positively related to the introduction of new products and/or processes will become weaker at a higher level of absorptive capacity. Hypothesis 3B (H3B). People-based activities with HEIs positively related to new product radicalness will become weaker at a higher level of absorptive capacity. Hypothesis 4A (H4A). Problem-solving activities with HEIs positively related to the introduction of new products and/or processes will become stronger at a higher level of absorptive capacity. Hypothesis 4B (H4B). Problem-solving activities with HEIs positively related to new product radicalness will become stronger at a higher level of absorptive capacity. Methods We test the hypotheses presented across two studies. The purpose of Study 1 is to validate our prediction about how HEI activities affect firm innovation performance (H1A to H2B). Study 2 expands this initial research frame by validating the moderating effects of a firm’s absorptive capacity on firm innovation outcomes (H3A to H4B). Implications There is an argument to transfer knowledge from HEIs to firms due to the cultural differences between them (Lambert 2003). Nevertheless, universities are playing an increasingly strategic role in stimulating innovation in firms though the transfer of technology (Hughes 2011). Scholars have largely disregarded the more specific activities performed by HEIs such as people-based and problem-solving activities. Little attention has been paid to how people-based and problem-solving activities affect firm innovation performance. Further, firm innovation outcomes can be affected differently by some specific HEI activities because each activity supported by HEIs plays a different role in impacting certain types of firm innovation outcomes. Based on our results, problem-solving activities are related to new product innovation while people-based activities are related to new process innovation. Additionally, absorptive capacity had a negative moderating effect with people based activities and a positive moderating effect with problem solving activities on a firm’s innovation outcomes. This is important to theoretical and practical implications because a firm is able to know which activities are required to improve their new product or process innovation. This leads a firm to save huge costs to achieve successful innovation.

본 연구는 각각의 혁신역량 요소가 기업의 혁신방법 선택에 미치는 영향을 EU 국가와 비교함으로써 국내 제조기업의 기술수준을 파악하고, 최신 자료를 통해 그 변화를 살 펴 혁신역량 제고를 위한 정책적 시사점을 도출하고자 한다. 이를 위해 유사한 데이터와 모 형으로 분석하였으며 그 결과, 2005년 한국은 대략 EU의 부진국가와 중간국가 사이에 위치 하며, 2014년에는 혁신비용지출에 따른 연구개발비 비중의 증가, 내부혁신활동 수행, 고기술 업종의 연구개발 선택 등 혁신역량이 일부 개선된 모습을 보였다. 따라서 혁신역량제고를 위 해서는 기업의 혁신비용지출에 대한 지원과 고기술기업, 특허출원 및 산학연 협력을 실시하 는 기업을 위한 제도적 보완이 필요할 것으로 보인다.

본 연구는 CEO의 혁신성, 학습적 문화, 정보 시스템 활용 수준이 기업의 혁신성과에 미치는 영향 그리고 이러 한 혁신성과가 기업의 경제적 성과에 어떠한 영향을 미치는지 살펴보는데 주요 목적이 있다. 김해시에서 활동하 고 있는 중소제조기업 122개를 대상으로 설문조사를 실시하여 구조방정식을 통해 분석한 결과, CEO의 혁신성과 학습 문화는 각각 기업의 혁신 성과에 긍정적인 영향을 미치며 그리고 기업의 혁신 성과는 기업의 경제적 성과에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 결과를 통해 본 연구는 혁신은 대기업의 전유물이 아니며 대기업에게만 효과가 있는 것이 아니라 자원 이 부족하지만 CEO의 경영 스타일과 학습적 문화와 같이 거대한 자본을 들이지 않는 혁신활동으로도 기업의 혁 신을 이끌 수 있다는 것을 제안한다. 또한, 중소기업에게 있어 혁신이 기업 성과를 결정하는 요인으로 밝혀졌기 에 중소기업의 CEO는 실무적으로 이를 활용할 수 있을 것이다. 그리고 마지막으로, 본 연구에서는 기존 문헌과 달리 혁신성과를 경제적 성과와 연결하여 살펴보았다는데 큰 의의가 있다.

Although cross-functional conflicts occur between marketing and research and development departments, empirical research on the inherent mechanism remains scant. This study examines the hierarchical relationship among various cross-functional conflict types. Trust moderates conflict resolution in a sample of 135 Chinese high-tech companies. Results show an inverted U-shaped relationship for cross-functional task conflict and a negative relationship for cross-functional relationships on team effectiveness and innovation performance. Trust moderates the relationship between cross-functional task conflict and team effectiveness; however, the results do not show trust’s link to the relationship between relationship conflict and team effectiveness. When trust is high, the U-shaped relationship between cross-functional task conflict and team effectiveness becomes positive. This study offers executives new guidelines for managing conflict and trust to improve high-tech firm’s innovation climate.

This paper analyses the importance of innovation for 680 EU multinationals subsidiaries involved in international marketing in China, the period of 1998-2009, using unbalanced panel data analysis. To date, the literature on EU subsidiaries has failed to consider product innovation in the strategy interplay in approaching new markets overseas. Building on the resource-based view of the firm, linked with host economic and political institutions, the authors empirically examine the inferential marketing strategy in an EU-China context, by applying econometric techniques to investigate innovation capabilities and to test the presence of agglomeration effect of past innovation activities. We find that EU innovation in China is influenced by both host country institutions and firm capabilities, rendering support to the theory. Our analysis indicates EU subsidiaries’ innovation is positively related to firm advertisement, labour training and host market size. R&D expenditure has a negative bearing on innovation. However, openness has a negative and significant effect on product innovation in China. The study findings have important implications for research on international marketing, new venture decision making, and overseas innovation expansion strategies.

본 연구는 기업의 제품혁신 과정에서 기술협력 활동과 전유성의 확보가 제품혁신성과에 어떠한 영향을 미치는지 살펴보았다. 추가적으로 협력활동과 전유성의 상호작용 효과 (전유성의 조절효과)에 대하여 분석하였다. 과학기술연구원에서 조사한 2010년 한국 제조업의 기술혁신조사 자료를 이용한 실증분석 결과 고객과의 협력활동과 계열사와의 협력활동이 제품혁신에 긍정적인 영향을 미치는 것으로 나타났다. 또한, 전유성의 그 자체로 제품혁신에 긍정적인 영향을 줄 뿐만 아니라 고객과의 협력활동이 제품혁신에 주는 긍정적인 영향을 배가시키는, 다시 말해 제품혁신에서 전유성의 중요성이 확인되었다. 이러한 연구 결과를 바탕으로 제품혁신 성과를 높이기 위한 전략적 시사점을 도출하였다. 제품혁신에서는 기술협력활동뿐만 아니라 전유성의 확보가 혁신성과를 결정하는 중요한 요인이기에 기업에서는 기술협력활동의 활성화 및 기술의 전유성 확보에 힘써야 할 것이며 이러한 전유성의 확보를 위한 기술보호 수단의 전략적 활용에 대한 통찰이 필요하다.

오늘날 기업들은 환경의 동태성이 증가되면서 기업이 지속적인 경쟁우위를 유지하기 위해서는 환경특성의 변화에 적절하게 대응할 수 있는 경영혁신이 수반되어야 한다. 특히, 급변하는 시장 환경의 변화로 인하여 경영성과를 창출하기 위해서는 경영환경, 경쟁전략, 조직문화에 의한 인과관계를 분석할 필요성이 대두되었다. 식품산업도 예외는 아니어서 급변하는 경영환경에 능동적으로 대응하기 위해 노력하고 있다. 특히, 식품업계에서는 식품의 안전과 위생에 대한 관심은 생활수