현재 우리나라는 고령사회 진입으로 인한 65세 이상 노인의 여러 가지 문제가 발생하고 있다. 그중 비수급 빈곤 노인의 주택 문제가 크다 할 수 있다. 이 연구는 전국의 비수급 빈곤 노인의 주거권 확보를 위한 주택공급에 대한 해결안을 제언하기 위한 것이다. 부양 의무제로 인해 부양의무 가족이 있는 경우 정부의 공적임대주택의 혜택을 볼 수 없으며, 비수급 빈곤 노인의 관련 법률에 대한 문제점도 크다 할 것이다. 이로 인해 궁핍한 비수 급 빈곤 노인의 비주택거주 증가로 인해 안전상 문제로 사건 사고가 끊이질 않고 있는 것이 현재 실정이다. 이에 비수급 빈곤 노인의 비주택 거주 문제를 개선하고자 3가지 측면인 정책적 문제와 개선안, 사업자적 문제점과 개선안, 법률적 문제점과 개선안을 제시하고자 한다.

본 연구는 데이터 마이닝 기반 의사결정 나무 분석을 적용해 Z세대 스포츠 소비 스타일을 탐색 하여 Z세대가 주도할 스포츠 소비 시장을 예측하기 위한 기초자료를 제공하고자 했다. 따라서 Z세대 중 만 19세 이상 남성 및 여성을 표본으로 선정해 본 조사를 실시했으며, 총 429명의 자료를 최종 분석에 사용했다. 자료처리는 SPSS statistics(ver. 21.0) 프로그램을 이용하여 빈도분석, 탐색적 요인분석, 재검사 신 뢰도 및 신뢰도 분석, 의사결정 나무 분석을 실시했다. 본 연구의 주요 결과는 다음과 같다. 첫째, 합리 효율성 지수가 높고, 심미적 소비 지수가 낮을 경우 여성 집단으로 분류될 확률이 96.8%로 나타났다. 반면에 합리 효율성과 가격 지향 지수가 낮을 경우 남성 집단으로 분류될 확률이 100%로 나타났다. 둘째, 브랜드 지향, 가격 지향, 합리 효율성 지수가 높을 경우 수도권 집단으로 분류될 확률이 97.3%로 나타났다. 앞서 제시한 결과와는 상반적으로 브랜드 지향, 기념 의례, 지위 상징 지수가 낮을 경우 이외 지역 집단으로 분 류될 확률이 82.1%로 나타났다. 셋째, 지위 상징, 유행 지향 지수가 높으며, 기능성 지수가 낮을 경우 일상 생활 및 패션 집단으로 분류될 확률이 77.6%로 나타났다. 이와 반대로 지위 상징 지수가 낮고, 소속감 유지, 소비 향유 지수가 높을 경우 운동 및 경기 집단으로 분류될 확률이 81.0%로 나타났다.

Paid search advertising is the most popular online advertising format, and many large firms allocate a considerable amount of their advertising budget to it. In contrast, small and medium-sized firms have a limited advertising budget that potentially forces them to experience the ineffectiveness of paid search advertising. In this study, we identify the various paid search advertising strategies that even small and medium-sized firms can implement and examine the effect of the different advertising strategies on the number of clicks as a primary advertising performance measure. Using the data regarding keyword advertising from a search engine, we find that advertisers can increase the number of clicks not only by increasing their bids, but also by optimal keyword selection, targeting, and active advertisement management. Our findings provide a practical insight that there are many other advertising strategies for the managers to utilize beyond budget efficiently.

Around the world, debates about the need to regulate bloggers’ activities when they promote branded content arise. Some countries have decided to impose disclosure. Yet, disclosure by a third party and celebrities’ self-disclosure have been shown to reduce influencers’ effectiveness (Boerman, Willemsen, & Van Der Aa, 2017; Colliander & Erlandsson, 2015). Social Media Influencers (SMI) such as bloggers are therefore reluctant to disclose the sponsored nature of their posts, as in other contexts, it has been shown to reduce effectiveness (Charry & Tessitore, 2014). Furthermore, controls that would enforce compliance seems very complex to implement, particularly in a global media environment in which not all countries apply the same regulations. Through a between-subjects experiment (N=139), we explore whether self-imposed disclosure may be an effective and appropriate alternative to regulations. Interestingly, results indicate that although self-disclosure may indeed negatively impact the attitude towards the recommended brand, intentions to buy are not impacted. Followers’ perceptions of the SMI’s motivations explain these results. Self-disclosure restores trust and in turn, followers’ intentions to adopt the SMI’s recommendations. It may therefore be SMI’s most effective response and in their best interest to disclose, to maintain their influence while increasing their followers’ literacy, hence, empowerment. Beyond offering guidance for SMIs, this study therefore provides recommendations to public policy makers.

Customer online engagement is crucial to online travel websites which depend online reviews to attract new users and maintain current ones. The distinctive features of public attractions in tourism and the unique webdesign of TripAdvisor create an empirical environment for this study to explore the influence of customer experience and satisfaction on their engagement in posting reviews regarding public goods. Based on a sample of TripAdvisor-listed attractions and considering the information from over 37,000 online reviews, the empirical findings suggest that (1) customer online engagement is stronger (weaker) on paid (public) attractions, and (2) the positive effect of satisfaction on customer engagement in posting reviews is more evident among public attractions rather than paid attractions. This study concludes by offering managerial implications to regulators of public attractions, operators of travel websites, and managers of paid attractions.

Firms acquire customers using myriad forms of marketing media (Neslin & Shankar 2009), and different media strategies yield different results to the firms. Therefore, allocating media strategy given a firm’s spending raises important questions for managers. This is especially the case since the media landscape has changed dramatically, with new media channels incorporating online, mobile, and social media now being considered the mainstream. It is crucial to understand how each form of media influences consumers and how it operates alongside traditional media. Based on Stephen and Galak (2012), marketers distinguish earned media from paid media. Earned media is defined as media activity that a company does not directly generate, such as press mentions on the internet and online community posts in consumer-generated social media. On the other hand, paid media refers to the media activity which a company generates (for example, television, radio, print, and direct mail). It is common for firms to consider using earned media and paid media at the same time when developing marketing communication strategies. Despite the coexistence of paid and earned media channels, previous empirical findings focus either on paid media or earned media and suggest that these individually will increase a firm’s marketing outcomes. However, there is a lack of research that examines the question of whether the use of paid media and earned media at the same time is synergistic. The effects of a cross media synergy only focuses on the resource allocation within paid media (for example, TV–Radio (Edell & Keller 1989), TV–Magazine (Confer & McGlathery 1991), TV–Print (Dijkstra, Buijtels, & Van Raaij 2005), and TV, Radio, Print and Outdoor (Briggs, Krishnan, & Sheeran 2003)). Thus, by considering paid media and earned media concurrently, this study investigates whether the synergies between paid and earned media have a stronger effect on a firm’s long term profitability than the isolated effects of TV or word of mouth (WOM) alone. In addition, the research on earned media has focused on short-term outcomes such as customer actions (for example, website sign-ups) and sales growth, sales rank, cross-product sales, and ratings (Trusov, Bucklin, & Pauwels 2009; Li & Hitt 2008; Moe & Trusov 2011). Moreover, in the limited research on the relationship between earned media and long-term outcomes, the outcomes are restricted to those related to soft metrics of communication effectiveness (for example, attitude and brand awareness). Therefore, we use customer equity, which is regarded as a forward looking firm outcome variable, thereby enabling marketers to monitor and measure the long-term financial impact of marketing spending (Kumar & Shah 2015). Moreover, cross-media synergy can be accurately measured by customer equity, which incorporates both customer acquisition and retention. Based on Villanueva, Yoo, and Hassens (2008), customers acquired through paid media focus more on trials, whereas customers acquired through earned media provide the firm with more repeats. In other words, paid media plays a key role in the acquisition of customers, while, on the other hand, earned media increase the retention of customers. Thus, it is appropriate to measure the cross-media synergy with the customer equity (long term profitability) that can capture the customer acquisition and retention simultaneously. Regarding the long term impact of the firm’s media strategy, previous research has used the economic impact of traditional marketing channel (for example, television, radio, magazine or newspaper, advertisement, e-mail links, and direct mail) versus that of WOM (for example, links from Web sites, magazine, or newspaper articles, referrals from friends or colleagues, referrals from professional organizations or associations, and referrals from search engines) on customer equity. Traditional marketing had a stronger effect than WOM in the short term, while WOM is a quiet, gradual-impact, long lasting driver (Villanueva, Yoo, & Hassens 2008). This result can be attributed to the different characteristics of each media channel. Although earned media, including WOM, is not entirely controlled by the firm, earned media may be more likely to last longer for various reasons. One of the reasons for this phenomenon is that earned media has greater credibility than conventional marketing activities that are implemented by the firms, and is therefore more persuasive than conventional advertising (Brown & Reingen 1987, Villanueva, Yoo, & Hassens 2008). In other words, considering the impact of each type of media in itself, earned media is more effective in increasing long-term profitability. However, the interaction effect of earned and paid media has not been empirically tested yet. Thus, it is conceivable that a cross-media synergy (incorporating the implementation of earned media and paid media at the same time) will last longer than the implementation of each isolated media. As Armelini and Villanueva (2010) pointed out, earned media and paid media have complementary effects. For example, offline advertising increases website visitation by influencing consumer awareness, while online advertising directly leads to website traffic (Ilfeld & Winer 2002). The consumer buying process involves distinct stages such as awareness, consideration, and purchase (Lavidge & Stener 2000) and each media influences customer buying behavior in a different way. Hence, it enhances the effectiveness in terms of long-term profitability to utilize the cross-media effect properly. For example, in the car industry, 64 % new car buyers become aware of the features and benefits of a car by obtaining information online, even though they purchase their cars from an offline dealership (J.D. Power and Associates 2004). This finding implies that a firm’s implementation of both paid and earned media properly will maximize the customers’ arousal of the target brands. Furthermore, converging paid media and earned media is expected to proliferate the growth of a firm’s profitability, such as sales, revenue, and customer’s equity, at an exponential rate. For example, the effects of TV advertising execution can be enhanced by press mentions that a company does not directly generate; this is because press mentions support the credence of TV advertising. Inversely, since paid media activities reach the audience relatively more than WOM (due to the high audience penetration share), the online share of press mention can proliferate rapidly with the execution of paid media activities. Therefore, the interaction between earned media and paid media has a greater effect on customer equity than isolated media implementation. The impact of a media synergy has more positive effect and last longer than isolated media implementation (and our model is displayed in Fig. 1). We collect data on marketing efforts, word-of-mouth circumstance, and performance of a telecommunication company. Based on customer equity models and quarterly marketing and performance data, we first estimate the lifetime value of the newly acquired and existing customers. Thereafter, we determine the customer equity of the company over each period. We develop and employ a time-series model for examining the relationship between cross media efforts (paid media vs. earned media) and the estimated firm’s customer equity. Finally, we examine the synergistic effect of cross media on the firm’s long-term profitability.

Purpose – This study aims to analyze time use of employees to see how they make a balance between work and family. We tried to analyze time use and time pressure of married paid workers in order to understand their work and family balance. Methodology – Time use was compared by employment types and time pressure groups. We analyzed the factors influencing time pressure, dividing two employment types. The data were selected from the 2009 Korean Time Use Survey. Results – Those who feel time pressure among full-timers spent more time on work and housework and less time on personal care and leisure than those who do not feel time pressure. Logit analysis on time pressure showed that full-timers feel more time pressure than part-timers do. Gender, age, education, income, day-off type, and the presence of preschool children were significant variables on time pressure. Conclusion – These results imply that time use and time pressure for married paid workers are affected by employment types. Flexibility of labor needs to enhance work and family balance for females who have preschool children.