In most cultural contexts, consuming ethically is socially desirable and reporting favorable attitudes is relatively cost-free. Thus, consumers have incentives to state favorable attitudes toward ethical products despite barriers to actual purchase. This attitude-behavior gap in ethical consumption presents a global challenge to socially responsible marketing (Carrington et al., 2010, 2014, 2016). Several explanations for this gap have been offered. The current research draws from these explanations and—based on literature in psychometrics and attitude formation—develops a novel measurement tool based on the Affect Misattribution Procedure (AMP; Payne et al., 2005). We aim to capture consumers’ implicit ethical product attitudes which have otherwise evaded marketers (Zollo, 2021). Further, using samples of consumers in both the US and Italy, the current research examines the predictive power of this measure in predicting consequential ethical consumption choices. We conclude with a proposal for additional studies to further validate the procedure in more ecologically valid contexts.

In determining artwork prices, the identification of characteristics of the artist is crucial. While the impact of demographic profiles of artists has been examined in the literature on art pricing, the relationships among artists have been highly disregarded. In the current research, the authors focus on the measures of network centrality derived from group exhibitions in order to investigate their influence on artwork prices. The analysis results suggest that degree centrality and closeness centrality positively affect artwork prices, whereas betweenness centrality has an adverse effect. Moreover, network centrality values play a more important role in explaining artwork prices than historical reputation indexes such as gender, nationality, time elapsed after death, and main residencies of the artists. This study contributes to branding literature, while also providing art marketers with valuable insight into artist branding.

Hallyu, as a cultural phenomenon affects not only openness for Korean culture, but also influence buying behaviour of fans. Hungarian society is also affected by K-pop and K-drama, therefore significance of K-pop related characteristics of digital space (such as fear of missing out, peer pressure and fandoms) were examined in this study. Authors developed a model how these elements are connected to purchase intension of Hungarian fans.

At a time when research on service failure and recovery is at a crossroads in terms of growth and relevance (Grégoire and Mattila 2021), this research studies an original context - the French manga market - in which the service providers behind the failure successfully decide not to be the recovery actors.

This paper examines the intersection between alternative social movements and corporate actors, focusing on the shared practices and potential overlap between these spheres. By analyzing the case of the Burning Man community and its globally recognized brand, this study explores three key research questions: the elements of a brand and its application in the context of counter-cultural social movements, the role of radical social movement members in brand co-creation, and how brand management can support co-creation within counter-culture social movements. Grounded in social movement literature and theories of brand management, this conceptual paper draws from the Burning Man Journal publications to investigate the relationship between branding and the Burning Man community. Burning Man, a participatory culture and annual event held in Black Rock City, Nevada, represents a unique case of a counter-cultural social movement. The paper challenges the notion that a brand is solely represented by a logo, highlighting the duality of brand identity and brand image. Burning Man's perspective on branding aligns with the concept of co-created brands, emphasizing the dynamic and iterative nature of brand identity.

This research investigates the structure of psychological ownership of people and the antecedents and results. Although research on psychological ownership is prevalent in Marketing and consumer behavior, there are a few works on psychological ownership of people. Recently, regardless of age and sex, people have been more actively engaging in activities that support their favorite celebrities, idols, and animation characters. They invest their time and money in the objects by participating in events, purchasing goods, recommending to others, etc. These behaviors would contribute to their life satisfaction and happiness. Based on previous research on psychological ownership in the field of organizational behavior and interview with idol fans, we built a model and tested it with data from 550 idol fans. The model contains two dimensions of the psychological ownership of consumers’ favorite idols, two factors as antecedents, two moderators relating to other fans, and two outcomes. The result shows that psychological identity positively affects a sense of community with other fans, and psychological responsibility positively influences territoriality toward them. While a sense of community with other fans positively affects their well-being and intention to continue support behaviors, territoriality negatively influences intention to continue support behaviors and positively impacts well-being.

Anthropomorphism is a prevalent marketing practice that fosters consumer perceptions of a brand as humanlike. In today’s hyperconnected marketplace, firms are increasingly imbuing their brands with human features with the hope that the favorable perceptions of humanlike attributes in nonhuman objects could lead to consumers’ positive evaluation of humanized products. For example, Amazon has imbued Echo, a voice-activated Bluetooth speaker, with the human name Alexa, a female voiced virtual assistant that employs familiar human speech pattern, and some advanced personality traits. Similarly, Hormel Foods has used Mr. Peanut, the advertising logo and mascot of Planters that embodies the brands’ selling points. Mr. Peanut is depicted as a humanized peanut with arms, legs, top hat, and monocle and became a vessel of brand meaning and personality, taking on the product quality that the brand aims to communicate. Prior studies that use brand anthropomorphism as a foundation have investigated the impact of brand anthropomorphism on various outcomes such as product evaluations, emotional responses, and intentions to replace a product. However, what is missing from prior work is an understanding of the impact of brand anthropomorphism on the purchase intentions for clearance products which are sold under a retailer’s promotional strategy as an inventory management tool. The lure of cheapened goods may expand the range of consumers who can afford to buy merchandise from the company or may provide existing customers with an appealing purchasing option. In light of this, clearance sales are known to be effective not only for increasing store traffic by alluring price-conscious consumers but also for reducing excess inventory in a retail location or a chain of product fulfillment. The strategic importance of clearance sales has increased since the breakdown of COVID-19 which forced retailers to close their stores and caused demand for many product categories to plunge in early 2020. After the initial shock of the pandemic, consumer spending recovered fairly quickly, giving rise to record levels later in the same year. This surprising recovery continued into the next year as consumer sentiment and spending levels surged together, resulting in consumer demand that surpassed retailers’ stock levels. However, due to inflation and amounting fears of recession, consumer spending started to slow down again in 2022, resulting in the opposite of what happened in the previous year. Such a reversal caused many retailers to face high inventory levels and declining profitability, forcing them to cut prices to move excess inventory out of stores, which increases the importance of conducting clearance sales effectively. Clearance sales are prevalent in retail markets, where considerable discounts are typically offered for leftover items (Zhang & Cooper, 2008). Retailers widely use clearance sales to liquidate their unsold products at the end of a selling season (Nocke & Peitz, 2007). They have strong incentives to get rid of the remaining items in order to make room for the new products (Sällström, 2001). Previous research suggests that anthropomorphism leads consumers to apply human schema to a product, which in turn affects their attitude toward the product (Aggarwal & McGill, 2007, 2012). In this research, we aim to identify the negative effect of anthropomorphism on consumers’ attitude toward clearance products.

The rapid advancement of technology has created unprecedented opportunities for brands to engage with their existing and potential consumers through digitally enriched products. One such technology that enables the digital enrichment of analog products is augmented reality (AR). Through AR, consumers are able to directly interact with brands, for example, by scanning a product to unlock animated digital content that prompts them to take reciprocal actions. Recognizing that technologies that fail to actively engage consumers may struggle to realize their full potential, our study incorporates consumer brand engagement as a key factor of investigation. Consumer engagement with the brand signifies a higher level of commitment and aids in building lasting and beneficial relationships, as well as enhancing brand knowledge, ultimately positively influencing consumer-based brand equity.

Artificial intelligence (AI) is producing more and more branded content such as image, text, video and sound. This area of so-called generative AI became particularly popular with the public after the launch of ChatGPT. Furthermore, political correctness has been discussed in recent years, since society is becoming increasingly sensitive to certain issues surrounding topics such as racism or gender equality. Therefore, it is more important than ever for brands to communicate in a politically correct way. In the past, humans were responsible for negative brand communication and brand voice. However, with the development of these AI-tools and platforms, AI also creates brand voice and this AI-generated brand voice can similarly cause such negative feelings.

Consumer brand engagement (CBE) signals propensity for brand purchase. A scale proposes three dimensions of CBE (i.e., cognitive, affective and activation dimensions) but the dimensions prominent and driving brand purchase intentions in an Instagram cosmetic purchase context need examination. In this context, this study tests Hollebeek, Glynn and Brodie’s (2014) 10-items/3 dimensions scale and examines an outcome of cosmetics brand purchase intention on Instagram. Data was quantitatively collected from 203 consumers who were students and non-students using convenience and snowballing non- probability sampling method. Confirmatory factor analysis and structural equation modelling were used to analyse the data. The results revealed that although the three CBE dimensions were identified in a Cosmetic Instagram purchase context, it was the affective and activation dimensions that positively predicted consumers’ intentions to purchase cosmetic brands after engaging with the brand on Instagram. Theoretical and practical implications are provided.

Artificial intelligence (AI) is transforming healthcare, yet little is known about how consumers experience and make decisions regarding follow-up care with medical AI. We take an interdisciplinary approach combining behavioral research and neuroscience to examine how anthropomorphism and personalization influence well-being and follow-up decisions. Study 1 found that consumers felt well-being after interacting with a highly personalized interaction, whether human or AI doctor. However, they preferred follow-up visits with the human doctor. Empathy mediated these effects. Study 2 used fMRI to show that the anterior cingulate cortex had greater activation when interacting with the human doctor, indicating more emotional processing and conflict resolution. These findings suggest that medical AI cannot currently replace human doctors, who remain vital for actual medical consultations and treatment. However, consumers viewed AI doctors positively and expressed a belief that AI will enhance well-being. By integrating neuroscience, this research provides biological evidence complementing behavioral findings.

In the current study, we directly measure consumers’ physiological responses (i.e., brain waves via electroencephalogram [EEG]) to advertising stimuli (digital storyteller vs. human storyteller) to confirm the narrative transportation process of storytelling immersion.

This study extends the previously classified typology of unplanned purchases to accommodate the increase in online purchases. We also measured the impact of unplanned purchases on shoppers from an emotional perspective. As a result, new types of unplanned purchases, such as "novelty," "recall," "salience," "reference price," "risk aversion," and "embodied cognition," were derived. Furthermore, among unplanned purchases, salience purchases were found to significantly increase shoppers' interest. This result indicate that the importance of marketing strategies that take salience into account for manufacturers and retailers.

There has been almost 26 years since science of marketing has developed in Mongolia and there has been significant progress in acquiring and using its findings. Business companies’ leadership have become aware of the importance of this science and see marketing as business philosophy and understand that analyzing the market, business environment and conditions by consumers is the key to success. Today’s society demands from marketing professionals’ delicacy and taking into account consumers’ needs and creating new needs and new means of consumption. Main purpose of business entities is to be aware of consumer needs, to establish its position on the market and to be successful. In order to provide consumers with the best products and keep them at the center of their attention it is important to establish optimal ratio of marketing factors that would most efficiently influence consumers with different behaviors.

Due to the rapid development of technology, the environment is rapidly changing, and new regulations are emerging in the global society. In addition, environmental and social problems such as the pandemic and deepening social polarization have intensified, and the international community and investors have begun to regard ESG as a key factor in decision making. Regulations and systems reflecting ESG elements, such as the Carbon Neutral Act to cope with environmental problems and the Serious Disaster Act to cope with social problems, have already been enacted and implemented in major countries such as the EU and the Republic of Korea. In particular, the EU is pushing to publish ESG disclosure standards and make ESG disclosure mandatory next year. Given this trend, companies should consider ESG management as their business key strategy, as well as consumer characteristics and regulation.

Gastro-tourism extends beyond what to eat, but also the attractiveness and the environment. It encompasses a tourist experience journey starting from pre, during, until post-travel. Gastro tourism in the new normal engages with traditional vs novel value of experiences. This study aims to answer how Gen Z experiences gastro tourism and the impact of digital technologies using surveys on Tiktok Ads followed by an experiment with an immersive culinary adventure using 3D visual technology.

As the popularity of gaming has increased, the importance and effectiveness of in-game advertisements have become more relevant to marketers. However, despite this development, both marketing academics and practitioners do not fully comprehend how consumers respond to in-game advertisements. This study focuses on the dynamics associated with in-game advertisements, considering the privacy concerns and ad relevance expectations of consumers/gamers.

As the popularity of gaming has increased, the importance and effectiveness of in-game advertisements have become more relevant to marketers. However, despite this development, both marketing academics and practitioners do not fully comprehend how consumers respond to in-game advertisements. This study focuses on the dynamics associated with in-game advertisements, considering the privacy concerns and ad relevance expectations of consumers/gamers.

Consumers often read and write reviews about their experiences. Do people share and rely on the same type of reviews when making experiential purchases? Two studies show that people believe that subjective (vs. objective) reviews are more persuasive for others than themselves. Consequently, while they are more likely to share subjective reviews to facilitate others’ decisions, they are less likely to rely on the same review for their own decisions. Our work provides insight into the self-other discrepancy i

This study aims to provide insights into ageing consumers’ content usage, content typology choices, and online brand advocacy. Consumers from Southern Europe aged 55+ were included in semi-structured interviews. The study reveals insights into online behaviours and proposes an online brand advocacy framework for ageing consumers, contributing to the literature and offering managerial implications.