기업 인력의 e-Business 적용 능력은 e-Business 환경에서 개인에게 주어진 업무를 효율적으로 수행하고 업무성과를 향상하기 위해 필요하다. 본 연구는 e-Business 인력의 측정도구, 측정체계 및 방법을 제시한다. 개발된 측정도구는 요인분석과 신뢰성 분석을 통하여 그 구조의 타당성을 검증하였고, e-Business 인력을 효과적으로 측정할 수 있는 16 개의 측정항목을 갖는 측정 도구를 제시하였다. 개발된 측정도구의 적용성과 활용성은 실

지식기반경제사회에서 지식을 습득하고 행동할 수 있는 능력을 갖춘 인적자원이야말로 기업의 핵심경쟁력 이라는 것은 자명한 것이다. 디지털시대로 특징지어지는 21세기에는 지식이야말로 기업의 경쟁우위에 중요한 영향을 미칠 것이다. 기업은 디지털 시대에 있어서 경쟁우위를 확보하기 위하여 학습조직의 활성화는 기업의 경쟁에 있어서 중요한 핵심요소가 된다. 그러나 대부분 기업들이 학습활동을 하면서도 학습조직의 활성화가 기업에 어떠한 영향을 미치는지에 대한 분석은 미흡

This study aimed at working out a practical plan in order that National Quality Award may be helpful to develop enterprises. In line with this aim, this study investigated the cases of foreign countries that evaluate the quality managements of enterprises on the basis of the standard model, and the aftereffect of winning the award, and its influence on management performance. Investigation was focused on the companies that won Quality National Award as a result of quality innovation activities and met with good results since then and finally won Korea Quality Grand Prix 3 years after winning the award, and questionnaire was performed to the directors of the competent authorities. The questionnaire was sent by e-mail, and its questions were made with a help from the advisers of National Quality Award. Questions were mostly focused on four parts, the general states of enterprises, the operation system of National Quality Award, the after effect of winning the award, and management performance shown after winning the award.

우리나라 종합병원의 의료서비스의 질을 향상시킬 수 있는 방안을 모색하기 위해 K대학병원의 소아과와 처방전 서비스를 대상으로 연구를 수행하였다. 연구방법은 시뮬레이션을 수행하여 분석였다. 시뮬레이션을 수행하기 위해서는 네트워크 모델링 방식인 SLAM II를 사용하였다. 분석결과를 요약하면 소아과보다는 처방전의 서비스를 향상시키기 위한 대안적 방법을 고려할 필요가 있는 것으로 분석되었다.

All managers should consider both of job performance and job satisfaction as influential key results to be achieved by people at work. One without the other is simply insufficient to meet the high standards of today's workplace. Some workers achieve a sense of personal satisfaction from their jobs while others do not. the others achieve high levels of task performance while others do not. The test of a manager's skill in building value added jobs is to discover what work means to other people, and then to create work environments that help them achieve high levels of both performance and satisfaction. this study set out to investigate the job satisfaction of the employees at work station along with the needs resulting from exploding population of salary citizens. This paper aims to survey and analyze the job satisfaction of the workers and a potent influence factors of Job stress for organization management.

Lecture Evaluation system is an only way, so far, to evaluate the quality of lectures in our university and yet has several problems. This system does not have any effects on professors; however, it is rather used to threaten assistant professors and/or part-time/full-time lecturers. As a result, students are still dissatisfied with the unchanging lectures of professors. Generally speaking, We should consider new ideas to introduce a head teacher system or improve the lecture evaluation system to open doors wider for teachers, professors do their best to expand students' understanding by practicing the Lecture Evaluation System. In fact, it is hard to keep the objectiveness that the professors estimate the quality of professors. That is why this check list should be restricted only as a guideline among the system. After all, it is expected to bring better educational circumstances when the system functions properly to provide professors to research more.