This study focuses on the necessity of MOT methods in companies, especially the utilization level. Based on the analysis structure of the previous study (2012), this study was conducted to compare the results with the previous results. We investigated the settlement level of MOT, the degree of necessity for MOT methods, the degree of actual use, and the Product Realization Process (PRP) for MOT-related researchers in electronic companies (n=184). It was confirmed that the higher the demand for MOT methods in the corporate field, the higher the utilization level (ratio). In particular, the need for and utilization of techniques such as Environmental Analysis, Business Opportunity Analysis, Project Feasibility Review, Roadmap, Risk Management was high. These methods were beneficial along with cost management and quality management techniques. The most challenging part of using MOT methods was the lack of systematic use, the absence of experts, and the difficulty in selecting suitable techniques. The necessity of opening subjects such as Creative Thinking, Communication, Teamwork, and Professional Ethics was high among the PRP subjects. Furthermore, the necessity of opening courses in Cost and Safety Design and Applied Statistics was higher than in the previous study.

Omni-channel strategy is an innovative paradigm for integrated information distribution of inventory, sales, operations, marketing, delivery, pickups and returns in supply chain management. Recently the distribution strategy faces new challenges with the advent of mobile distribution channels. Social media with countless apps imposes additional stress on supply chain operations. Due to these changes, distribution network in supply chain is changing naturally and rapidly from multi-channel to omnni-channel platform. Recently numerous domestic distributors establish and adapt this new supply chain optimization tool as a part of seamless flow of movements of goods from one channel to other channels. The objective of this paper is to present a preliminary findings on how omnni-channel affects the supply chain management. A survey is used to ascertain in the degree of omnni-channel implementation and statistical evidence is provided to test sets of hypothesis. The results of the questionnaire showed that consumers' purchasing styles differed by gender, age, purchase purpose, and product type. In particular, women consider purchasing experience in omni-channel to be important. As food and household goods can be conveniently shipped, consumers prefer online purchasing it. Conversely, consumers tend to favor omni-channel strategy in connection with offline experience in IT products.

Because the difference between products and services are getting less and less, service and manufacturing companies’ efforts are increasingly focused on utilizing services to satisfy customers’ needs under today’s competitive market environment. The value of services depends on service reliability that is identified by satisfaction derived from the relationship between customer needs and service providers. In this paper, we extend concepts from the fault tree analysis for reliability analysis of tangible systems to services. We use an event-based process model to facilitate service design and represent the relationships between functions and failures in a service. The objective of this research is to propose a method for evaluating service reliability based on service processes using service blueprint and FTA. We can identify the failure mode of service in a service delivery process with a service blueprint. The fuzzy membership function is used to characterize the probability of failure based on linguistic terms. FTA is employed to estimate the reliability of service delivery processes with risk factors that are represented as potential failure causes. To demonstrate implementation of the proposed method, we use a case study involving a typical automotive service operation.

Though many researchers have interested in the effects of creativity management on the business performance, few have researched the relationship between management execution systems for creativity management and the performance. This paper tried to ident

This paper deals with the application of Supply Chain Operations Reference (SCOR) model to make a Service Supply Chain(sSC) of a hospital treatment service. At first, we compare the service supply chain with the traditional supply chain. At second, we app

  The most of national industrial complex were developed and supplied not according to the requirements of enterprise but the needs of the government. And it leads to current serious out of balance in demand and supply of industrial complex. Buckpyoung in

  본 연구에서는 철강 제조 공정에서 발생하는 생산 계획 문제를 설명하고 해결 방법을 제시한다. 철강 제품 중에서도 판재류(냉연, 아연도, 석도, 칼라 제품)를 생산하는 공정으로 연구 범위를 제한하고 적용하는 부분은 철강 공정의 스케줄링 분야를 배제한 생산 계획 분야만을 대상으로 한다. 특히, 철강 제조 공정의 생산 계획 문제들 중에서 가장 중요하게 고려되는 원료 충당 문제, 용량 할당 문제, Batched Annealing Furnace(BAF) 설비

In steady-state simulation the output data of the transient phase often cause a bias in the estimation of the steady-state results. A common method is to cut off this transient phase. This paper presents a new heuristic used to detect the warm-up period in steady-state simulation output. An evaluation procedure is used to compare the presented rule, called EVR, with the method MSER-m known as the most sensitive rule in detecting bias and most consistent rule in mitigating its effects. The rules are applied to the output generated by M/M/1 queuing process and the performance of the methods is tested at 4 different levels of utilizations. Various measures of goodness are used to assess the effectiveness, consistency and confidence of the methods.

In this paper, we propose a case study to treat planning and scheduling in factory of supply chain. In fact, the planning and the scheduling of a factory are not easily solved because of constraints of facility resources, material requirements, allowed planning times, and so on. However many packages are developed by vendors in Advanced Planning and Scheduling(APS) aspects to solve these problems. We, therefore, analyze problems of an electronic company and apply the tool, Factory Planner(FP), to solve problems.