정신보건서비스의 궁극적 목적은 이용자의 삶의 질 향상이라고 할 수 있다. 본 연구는 수정낙인이론에 근거하여 정신장애인의 삶의 질에 지속적으로 부정적 결과를 초래할 수 있는 낙인이 자아존중감을 매개하여 삶의 질에 어떠한 영향 관계를 갖는지를 검증하는 데 그 목적을 둔다. 특히 이러한 경로 과정이 주요한 정신보건세팅인 정신보건센터, 정신요양시설, 사회복귀시설 내에서 어떠한 차이가 나타나는지를 비교․분석하여 조직 형태별로 사회 복지적 개입방안의 차별성을 찾고자 하였다. 조사대상은 총 563명의 정신장애인이며, 정신보건센터 233명, 사회복귀시설 142명, 정신요양시설 188명이 최종 분석에 포함되 었다. 주요연구결과는 첫째, 공동 구조방정식모형 분석에서는 치료진의 지지가 높을수록 낙인지각이 높았다. 둘째, 타인의 지지 나 가족의 지지가 높을수록 자존감이 높아지고 삶의 질도 높아진 것으로 나타났다. 셋째, 자기비하감이나 낙인지각이 높을수록 삶의 질은 떨어졌다. 끝으로, 다중집단분석을 통해 삶의 질을 설명하는 변수들 간의 경로가 세 집단에서 차이가 있는 것으로 나타났다.

Self Service Technology (SST) refers to technological interfaces that enable customers to produce a service independently, without service employees’ direct involvement. Because of the recent technological evolution and rising labor cost, most companies in the retail and service industries tend to use more technology-based SST options. In this study, we tried to investigate the effects of technology readiness and consumer readiness on SST service quality, attitude toward using SST, and intention to use SST in franchise fast food restaurants. The study results showed a significant and positive influence on all six dimensions of SST service quality. This research found that consumer readiness has a stronger and statistically more significant influence on all of SST service quality’s six constructs than does TR. Within a setting in which a customer is using SST, consumer readiness is a concept that is composed of the following: customer’s own role clarity, ability to utilize SST, and self-efficacy about using SST. Shim & Han (2012) confirmed that Consumer Readiness is a strong variable that effects motivation to use SST. This research presents academic significance in that it verified that consumer readiness is a major leading variable that influences perceived SST service quality. This research confirmed the moderating effects of consumer traits (self-consciousness, need for interaction, technology anxiety) and situational factors (perceived crowding, perceived waiting time) within the relationship between SST service quality and attitudes and intentions toward using SST. Study results showed that all variables have moderating effects. Ease of SST use was shown to have a strong influence on developing attitudes and intentions toward using SST in people with high levels of technology anxiety. For people with low levels of technology anxiety, ease or difficulty of SST use did not affect their attitude toward using SST. The expectation of increased enjoyment through SST use had an impact on developing attitudes and intentions toward using SST. This implies that expectation of increased enjoyment does not affect the development of intention toward using SST for people with high technology anxiety, as their technology anxiety is greater than such expectation. In contrast, this expectation of increased enjoyment greatly affects the development of attitude toward using SST for people with low technology anxiety. As a result, when introducing SST, firms need to design the system to appeal to people with high technology anxiety. Results also revealed that innovativeness does not have statistically significant influences on enjoyment or convenience. Because our results confirmed that technology readiness is an important leading variable of SST service quality, our research supported the works of Lin & Hsieh (2006) and Zeithaml et al. (2002). Managerial implications and limitations of the study were also discussed.

The aim of this study is to provide the fundamental information on satisfaction for school food service and dietary habits of middle school students in Sejong Special Self-Governing City. Generally, the subjects had a high satisfaction level for school food service. The boys had comparatively more satisfactory days for school food service than the girls. The most dissatisfactory factors of school food service were the taste and variety of menu for the girls, and the time and place for lunch and the service of employee for the boys. The intersexual differences existed with a significant difference in the irregular intake of meals, the reasons to skip meals, and the eating speed. For the boys, the main reason to skip meals was due to lack of appetite, and for the girls, it was the weight-control. The boys finished each meal within 5~10 min and ate more than the amount the girls eat in general. The main components of breakfast for the subjects were a cooked rice, soup, and side dish in 65.9%, and the frequency of skipping breakfast was high with 32.8%, which was once per week. The favorite snacks for the middle school students were cookies and beverages in 29.4%, instant foods in 24.3%, and hamburger and pizza in 21.4%. The intake frequency of snacks was once or twice per week in 46.5% of the subjects. In addition, the subjects had a very high intake frequency of fastfoods with once or twice per week in 72.7%, and the most favorite fastfood was ramen in 57.7%. The subjects in 45.3% took dairy food every day. In conclusion, the middle school students need nutrition education to improve their eating habit and to increase the frequency of breakfast.

The introduction of self-service technologies (SSTs) in retail stores aims to provide customers with a more satisfying shopping experience. Many retailers are increasingly turning toward the adoption of self-service technologies in providing services directly to customers. Given that previous SST research has focused mainly on the impact of the introduction of SST on customer responses, the present study explored the impact of the presence of employees in the relationship between SST and customer responses. Based on the two ground theories, motivation-based theories of behavior and social impact theory, this study tested the relationships between shopping motivations, SST use intention, and retailer attitude. Moderating effects of the presence of employees on the three relationships were also tested. Data were collected using an online survey and analyzed through structural equations modeling. Test results showed that both hedonic and utilitarian shopping motivations effect on SST use intentions, and SST use intentions effect on retailer attitude, subsequently. Although the presence of employee did not moderate the relationship between shopping motivations and SST use intentions, the employee presence moderated the relationship between SST use intentions and retailer attitude. The impact of SST use intentions on retailer attitude was higher in the high presence of employee group than in the low group.

The interest in decrepitude expanded by graying is gradually growing in modern society. Moreover, he concern over decrepitude along with healthy mind and body is increasing. Therefore, there are many concerns and efforts toward physical and mental health. In addition, the interest in and effort for appearance health and value is rising as well as physical and mind health. The middle age is the most stable age based on the economic and social status that had been achieved through the life, but it is the most stressful age due to physical health problem and appearance ageing. There are many advanced studies for self-esteem and life satisfaction in old age by using hair, skin-care, cosmetic, nail-art among beauty related fields but studies on self-esteem and perception of successful ageing through user satisfaction of beauty service is lacking. This study is aiming to verify empirically the positive effect of self-esteem improvement through user satisfaction of beauty service on perception of successful ageing for middle-aged over 50 years old. The study has assumed that the higher middle-aged’s satisfaction of beauty service is, the more self-esteem improves and there has a mediated effect to contribute successful ageing.

본 연구는 예비유아교사의 문화성향에 대한 군집분석을 통해 자아존중감과 교직선택동기와의 차이를 살펴보기 위하여 수행되었다. 4년제 대학에 재학중인 예비유아교사 215명을 대상으로 설문조사를 실시하였으며, 이를 위계적 군집분석, K-means군집분석, 일원배치분산분석을 실시하여 분석하였다. 그 결과에 따르면 첫째, 예비유아교사의 문화성향의 유형은 4개의 집단으로 구분되었으며 그 특성을 반영하여 ‘집단중심 문화성향군집’, ‘낮은 집단중심 문화성향군집’, ‘혼합적 문화성향군집’, ‘수평적 개인중심 문화성향군집’으로 명명하였다. 둘째, 예비유아교사의 문화성향유형에 따른 자아존중감의 차이를 살펴본 결과, 자아존중감은 문화성향 군집유형에 따라 유의미한 차이가 있는 것으로 나타났으며, 사후검증결과 ‘수평적 개인중심 문화성향군집’은 유의미한 수준에서 ‘낮은 집단중심 문화성향군집’ 보다 자아존중감이 높은 것으로 나타났다. 셋째, 예비유아교사의 문화성향유형에 따른 교직선택동기의 차이를 살펴본 결과, 교직선택동기 중 능동적 동기와 수동적 동기는 문화성향 군집유형에 따라 유의미한 차이가 있는 것으로 나타났으며, 사후검증결과 ‘집단중심 문화성향군집’은 유의미한 수준에서 ‘낮은 집단중심 문화성향군집’ 보다 능동적 동기가 높은 것으로 나타났다. 예비유아교사의 자아존중감과 교직선택동기가 문화적 가치와 어떻게 서로 관련하는지를 살펴보는 과정을 통해 문화성향에 대한 새로운 접근을 시도하여 다양한 이해의 틀을 제공하였다는 의의를 가진다.

본 연구의 목적은 예비교사의 교사효능감이 교사헌신에 미치는 영향에서 전문성 지향성의 매개효과를 조사하는 것이다. 미국 남부에 위치한 F 대학교 예비교사 404명이 연구에 참여하였으며, 이들을 대상으로 교사효능감 척도, 교사헌신 척도, 전문성 지향성 척도를 사용하여 자료 수집을 하였다. 수집된 자료에 대한 확인적 요인분석, 상관분석 및 구조방정식 모형 적합도 분석을 수행하였다. 자료 분석의 결과, 적합도 지수인 χ2/df=3.07, CFI=.98, RMSEA=.07, SRMR=.03로 나타나 적합한 모형으로 판명되었다. 본 연구에서 검증한 최종모형에서 예비교사의 자기효능감은 전문성 지향성과 교사헌신에 통계적으로 유의한 영향을 미치며, 전문성 지향성의 매개효과가 있는 것으로 나타났다. 본 연구 결과의 시사점은 전문성 지향성의 중요성을 통한 교사헌신을 교사 양성 과정에서 강조해야 한다는 것이다.