The purpose of this study was to determine the empirical cause-effect relationships among business ethical values and person-organization fit, job satisfaction, turnover intent, and organizational performance within family restaurants and feeding facilities. Self-administered questionnaires were completed by 459 restaurant employees. The SPSS and Amos programs were then applied to the data to perform frequency, factor, reliability, correlation and SEM analyses. The primary results are as follows. First, business ethical values had a significant positive effect on person-organization fit. Second, person-organization fit had a significant positive effect on job satisfaction, and a significant negative effect on turnover intent. Third, job satisfaction had a significant positive effect, and turnover intent had a significant negative effect, on organizational performance. Finally, upon verifying the possible direct and indirect effects of business ethical values within family restaurants and feeding facilities, it was determined that the ethical values had significant direct and indirect effects on person-organization fit, job satisfaction, turnover intent, and organizational performance. These findings have various implications. For example, an improved in-house ethical working environment leads to greaterperson-organization fit, and having employees that feel there is better in-house ethical reliability leads to greater consistency between personal and organizational values, resulting in higher job satisfaction and ultimately organizational performance.
This study deals with the overall meta-cognitive aspects of ATC-Pilot miscommunications pertinent to cognitive human errors based on the previous literature research which it has been focused on the issue of the global aviation English use in regard with aircraft accident and incident. Especially, it addresses the concern over the ICAO aviation English language proficiency evaluation program which will be implemented globally in March, 2008. In addition, It presents the analysis related to the on-going English language proficiency level four test conducted for Korean civil airlines pilots and air traffic controllers.
This study presents the new dispatching rules for improving performance measures of job shop scheduling related to completion time and due dates. The proposed dispatching rule considers information, which includes the comparison value of job workload, w
본 연구는 다국적기업 관리자의 직무성과에 영향을 주는 요인을 파악하고, 이러한 요인이 문화적 배경이 다른 본사 파견관리자와 현지인 관리자의 직무성과에 어떤 차이를 보이는가를 분석코자한 것이다. 본 연구에서는 다국적 기업이라는 특수한 문화환경에 놓인 관리자의 직무는 크게 개인에 내재된 개인적 요인과, 관리자의 직무가 수행되는 상황적 요인에 의해 영향을 받는다고 가정하였다. 개인적 요인은 그것이 개인의 본원적 특성인가 아니면 후천적 성격을 지녔는가에 따라 관리자의 개성적 측면과 그가 보유한 기술적 측면으로 구분하였고 상황적 요인은 직무가 수행되는 환경과 여건을 말하는 것으로 시간제약, 직무 수행인원의 수 등으로 나누었다. 본 연구는 우리 나라에 진출해 있는 미국기업을 조사대상으로 하여, 본국관리자인 미국인관리자와 현지인 관리자인 한국인관리자에게 각각의 개인적 요인과 상황적 요인이 직무에 미치는 중요도를 평가해주도록 요청하였다. 본 연구에서 제시한 가설을 검증하기 위한 분산분석 결과, 미국인관리자는 한국인관리자에 비해 개인적 요인 가운데 본원적 특성인 관리자의 개성이 직무성과에 더 중요하게 작용 한다고 생각하고 있는데, 이는 동료간 협력과 인화를 중시하는 한국인관리자의 집단주의적 문화배경과 조직내의 경쟁과 개인의 자아성취를 존중하는 미국인관리자의 개인주의 문화의 문화적 차이로 설명할 수 있을 것이다. 그러나, 후천적으로 습득되는 기술 요인의 직무성과에 미치는 중요도 평가에서는 두 그룹간 유의할만한 차이가 발견되지 않았다. 따라서 다국적기업은 교육프로그램 등을 통해서 기술적 측면의 관리자간 문화차이는 상당부분 해소시킬 수 있으리라 생각되어 진다. 상황적 요인의 중요성에 대한 평가는 미국인관리자가 상대적으로 더 중요하다고 평가하고 있는데 가설 검증을 통하여 확인된 두 그룹간 차이는 기존의 비교문화 연구에서 제시하는 고배경/저배경문화. 개인주의/집단주의 문화의 분석 틀로써 설명할 수가 있을 것이다.
This study intends to improve job performance during the Covid-19 pandemic at startup companies in Indonesia. In this study, the variables tested were job satisfaction, job innovation, Indonesian culture control, and job performance. Increasing job performance is deemed necessary in facing the economic crisis caused by the Covid-19 pandemic. Job innovation, job satisfaction, and culture control are deemed necessary in improving job performance. The population of this study are managers of start-up companies in Jakarta, Banten, and West Java. This research data obtained by distributing questionnaires to startup managers. This is a quantitative study with primary data. The sample technique used was purposive sampling. Structural Equation Model using Partial Least Square statistical software was used to analyze data. The results of this study indicate a change in the pattern of work performed by startup companies in running their business. Before the Covid-19 pandemic, employees worked in offices for seven hours, but after this pandemic, they change work patterns, moving them to work from home. Working from home requires companies to exercise better control and leadership patterns so that employees can work comfortably.
This study aims to analyze the effect of workplace spirituality in reducing workplace deviant behavior through job satisfaction and its impact on employee performance. The objectives of this study are to explore and investigate (1) the effect of workplace spirituality on workplace deviant behavior; (2) the effect of workplace spirituality on job satisfaction; (3) the effect of workplace spirituality on employee performance; (4) the effect of job satisfaction on employee performance; (5) the effect of workplace deviant behavior on employee performance; and (6) the mediating role of job satisfaction in the relationship between workplace spirituality and workplace deviant behavior. This study was conducted with 143 permanent non-lecturer staff at Universitas Muhammadiyah Yogyakarta, Indonesia. The data analysis technique employed in this study was Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results of this study indicate that workplace spirituality affected workplace deviant behavior; workplace spirituality affected job satisfaction; job satisfaction affected employee performance; and workplace deviant behavior affected employee performance. Meanwhile, the findings further showed that workplace spirituality did not affect employee performance; job satisfaction did not affect workplace deviant behavior; and job satisfaction could not mediate the effect of workplace spirituality on workplace deviant behavior.
This study aims to examine the influence of Islamic leadership and Islamic work culture on employee performance through work motivation and job satisfaction. This study was conducted at Universitas Islam Negeri (UIN) Walisongo Semarang, Indonesia, because so far, there is still very limited research on the relationships between Islamic leadership, work culture, and work motivation in educational personnel performance. The educational personnel performance is expected to increase at UIN Walisongo Semarang with continuous efforts to improve to survive and develop as much as possible. The population of this study was all educational personnel at UIN Walisongo Semarang, Indonesia. Of 186 people, only 127 people were involved in this study. The research method used was a survey method using primary data collected through questionnaires. This study’s analysis technique employed multiple linear regression. The results uncovered that, out of the eight hypotheses proposed, six hypotheses were accepted. Islamic leadership and Islamic work culture were found to have no direct effect on employee performance. Besides, work motivation and job satisfaction became essential factors mediating Islamic leadership and Islamic work culture on employee performance. Spiritual values in leadership inspire employees to build the organization’s vision and create job satisfaction, which in turn impacted employees’ performance.
This research focuses on identifying and measuring key personality factors affecting the job performance of salesperson working in the machinery industry in Vietnam. A total number of 218 salesperson working in machinery industry were surveyed. After evaluating Cronbach’s Alpha and using the regression analysis technique, the results show the impact level of personality trait factors affecting the job performance of salesperson working in machinery industry. Ordered from the highest to the lowest effects on job performance, these factors are: agreeableness, openness to experience, conscientiousness, extraversion, and neuroticism. Five research hypotheses are accepted. Specifically, openness to experience, conscientiousness, extraversion, and agreeableness have positive impacts on job performance of salesperson working in machinery industry in Vietnam. However, neuroticism has a negative impact on job performance of salesperson. This research results indicate the level of impact of personality traits on the sales staff performance in machinery industry. Many people apply to this profession as a career choice. Each occupation is suitable for certain personality trait, which changes very little during adulthood. Research also shows that each personality trait always has its strengths and weaknesses. The educational environment should create conditions for learners to develop their character in a natural way.
Purpose: The public sectors including government and public organizations have put an efforts to improve the quality of people’s lives by providing enhanced services. The purpose of this paper is to investigate the factors that affect job attitude, job satisfaction, and job performance in the public sector, that are rarely examined by previous studies. Research Design, data, and methodology: The following research questions have been proposed: i) how do payroll system, personnel management system, cooperative working environment, and self-efficacy affect job attitude?; and ii) how does job attitude affect job satisfaction and performance? This paper used a survey through an online platform and collected data randomly from five classified public institutions. This study applied regression analysis and ANOVA. Results: This study found that cooperative working environment and self-efficacy had significant impacts on job attitude, while payroll system and personnel management system did not affect job attitude. Overall job attitude affected both job satisfaction and performance. Conclusions: The results provide policy implications to the public sector which factors should be considered to improve job attitude, job satisfaction, and job performance. The results also provide managerial implications how such efforts ultimately improve service quality to the citizens.
This study examines the relation between the quality of leader-member relationship and operational performance of processing enterprises employees in Vietnam, while job satisfaction and innovation are as a mediator variable. In depth interviews are first conducted with five managers and professional workers in five processing enterprises to determine the latent variables and build the structured questionnaire with observed variables. A quantitative survey with 438 employees and managers from 300 processing enterprises was carried out. The method of exploratory factor analysis (EFA), Cronbach’s alpha analysis, and confirmatory factor analysis (CFA) was used to test the reliability, the convergent nature, and the consistency of the concepts. Structural equation modeling (SEM) is used to test the proposed model. The result shows that job satisfaction, innovation and operational performance have positive effects on the quality of leader-member relationship. The relationship between leaders and members had indirect impact on employee’s operational performance via their job satisfaction and innovation, which illustrates a mediator role of job satisfaction and innovation for employees’ performance. The findings of this study suggest that managers need to focus on developing relationship with employees to improve their satisfaction, innovation and performance.
Research on employee commitment to the organization is necessary for human resource management, and the result is applied in practice to improve organizational effectiveness. The aim of the present study is to explore factors affecting organizational commitment at the small and medium-sized enterprises (SMEs) in Vietnam. Besides, the relationship between organizational commitment and job performance is examined as well. The research was conducted on a sample consisting of 67 white-collar workers and 260 blue-collar workers at SMEs. A total of 327 valid complete questionnaires were input into SPSS 20 database for processing to provide evidence. The research model and hypotheses were tested using the technique of the hierarchical multiple regression analysis. The research results revealed that income, reward and welfare, direct manager, working environment, coworker, and promotion opportunity tended to associate positively with organizational commitment. Besides, the finding also showed that, when the employee has a high organizational commitment, it would lead to high job performance. The main findings of this study provided some managerial implications for SMEs, in general, and managers, in particular. It implies that Vietnam’s small and medium-sized enterprises should improve these six factors to retain employees as well as enhance their job performance.
The purpose of this study is to explore the relationship between employee’s psychological capital, organizational commitment and job performance in Vietnam. In this study, psychological capital and overall organizational commitment are considered as two secondorder constructs. Psychological capital includes four different components: self-efficacy, optimism, hope and resiliency. Organizational commitment comprises three different components: affective commitment, continuance commitment and normative commitment. The study uses the combination of quantitative research method and qualitative research method. Qualitative research method (based on the experts’ opinions) is used to design the official questionnaire, while relationship between concepts is estimated by quantitative research method, which is inclusive of the methods of descriptive statistics, Cronbach’s Alpha, EFA, CFA and CB-SEM. The survey is conducted in two ways: face-to-face and via email. Data are collected from 848 employees across provinces and cities in Vietnam. The findings show that psychological capital and job performance have a positive relationship, organizational commitment has positive influence on job performance, and psychological capital is also related to organizational commitment. All relationship between psychological capital, organizational commitment and job performance of employee are statistically significant. In addition, organizational commitment also plays the mediating role in the positive relationship between psychological capital and employee’s performance.
The study aims to verify the relationship between leaders’ personality traits in leader - member exchange (LMX), and job performance. Hierarchical Regression Analysis was used to examines (a) how leaders’ personality traits and LMX affect the influence of social capital on job performance and organizational citizenship behavior; (b) how perceived organization support (POS) can moderate the influences of LMX on social capital, in turn impacting job performance and OCB. Responses are employees in the service industry in Thailand, which consisted of 236 independent samples in 77 groups. Each group included at least one leader and 1-5 followers. The results show that there is a significant relationship between leader’s personality traits, LMX and social capital. Leader with the higher level of conscientious, and agreeableness can always create good relations with their followers. The level of LMX are also related to social capital and both of these influence OCB and job performance. The moderating effect of perceived organizational support is also significant that POS can amplify the influence of LMX on social capital. Finally, the research findings show that perceived organizational support is one of the moderating factors in LMX exchanges. Followers perceived organizational support can amplify the influence of LMX on social capital.
The purpose of this study is to identify elements of job crafting impacts on work engagement and individual work performance in Vietnamese commercial banks. The research data, collected from 226 bank officers, uses the quantitative research tools as: Cronbach's Alpha Analysis, Explanatory Factor Analysis, Confirmatory Factor Analysis as well as Structural Equation Modeling. The results of the hypothesis test show that only two hypotheses (H2, H3) are accepted: the impact of cognitive crafting on work engagement of bank officers (H2) and the impact of work engagement on individual work performance (H3). However, three remaining relationships (H1, H4, H5) are not accepted in the study: the impact of relational crafting on work engagement of bank officers (H1), the impact of relational crafting on individual work performance of bank officers (H4) and the impact of cognitive crafting on individual work performance of bank officers (H5). The study results indicate that cognition on job crafting leaves positive impacts on work engagement, leading to individual work performance enhancement. On the other hand, the relational crafting element implies contribution on neither collective nor individual working performances. Furthermore, no direct effect of cognition on job crafting to individual performance has been identified.
The study aims to investigate methods for companies to contribute to not only social and national developments, but also on the promotion of individuals and companies by re-examining the various phenomena that define companies. The study examines the relationship between subordinate factors of social responsibility activities and job performances as well as the role of CEOs in showing authentic leadership and meaningfulness of work. A total of 312 valid questionnaires were obtained, and hypotheses were tested using regression analysis, hierarchical regression analysis, and 3-way interactions. The results suggest that corporate social responsibility activities not only enhanced the performance of the members, but also confirmed the importance of the authentic leadership of the CEO. Additionally, the role of the members in the company also showed to play a very significant role in a company’s developments. The results also show that the CEO and members need to make efforts to increase ethics as well as gain more competitiveness and improve their reputation by promoting their sense of calling and feeling of compassion in the workplace. In other words, the members of the high-ranking book and the members of the relatively low position will have different degrees of information transfer and evaluation of the company policy may be different.
본 연구의 목적은 초등학교 교사의 학교조직몰입에 영향을 미치는 직무수행 준비도, 학습민첩 성, 직무자율성, 학교조직문화 변인들 간의 구조적인 관계를 분석하는 것이다. 본 연구에서는 서울 시내 초등학교에 근무하고 있는 교사를 연구대상으로 하여 총 601교 중 102교, 650명에게 설문조사를 실시하여 최종 626명의 자료를 분석에 이용하였다. 수집된 자료분석을 위해서는 구조방정식을 이용하였다. 연구결과는 다음과 같다. 첫째, 직무수행 준비도, 학습민첩성, 직무자율성은 학교조직문화에 정적 직접효과를 미쳤다. 둘째, 직무수행 준비도, 직무자율성, 학교조직문화는 학교조직 몰입에 정적 직접효과를 나타냈다. 셋째, 직무수행 준비도, 직무자율성은 학교조직문화를 경유하여 학교조직몰입에 정적 간접효과를 나타냈다. 본 연구에서는 교사의 직무수행 준비도, 학습민첩성, 직무자율성이 학교조직문화에 영향을 미치는 중요 변인이었고, 또한 직무수행 준비도, 직무자 율성, 학교조직문화는 교사의 학교조직몰입에 직·간접적으로 영향을 미치는 중요 변인임을 확인하였다. 따라서 변화하는 학교조직 환경 속에서 초등학교 교사가 학교조직에 몰입할 수 있도록 하기 위해서는 교사의 직무수행 준비도, 학습민첩성, 직무자율성을 향상시킬 수 있도록 연수과정 제공, 컨설팅 지원, 교사 공동체 학습 문화 형성, 교사 리더십 향상 등을 지속적으로 지원할 필요가 있다. 아울러 교사는 학교조직문화에 영향만 받는 수동적 위치에 있는 것이 아니라 스스로 학교조직문화를 만들어가는 능동적 위치에 있다는 것을 확인하였다.
이 연구는 입학전형별 학업성취도의 차이를 검증하고 취업희망자 특별전형의 전형요소가 학업 성취도에 미치는 영향력을 파악하기 위해 수행되었다. 이에 이 연구에서는 2016~2017학년도 대구 지역 A 특성화고 입학생을 대상으로 입학전형별(취업희망자 특별전형, 일반전형, 기타특별전형) 학업성취도의 차이를 검증하였다. 또한, 취업희망자 특별전형의 전형요소와 학업성취도간의 상관 관계를 비교·분석하고 취업희망자 특별전형의 전형요소가 학업성취도에 미치는 영향력을 분석하였다. 분석된 결과는 차기년도 입학전형에서 취업희망자 특별전형의 전형요소를 보완하거나 새롭게 개발할 때, 필요한 기초자료로 활용될 것이다. 이 연구의 결과는 다음과 같다. 첫째, 입학전형별 학업성취도에 통계적으로 유의미한 차이가 있었다. 사후분석 결과, 취업희망자 특별전형-일반전 형, 취업희망자 특별전형-기타특별전형, 일반전형-기타특별전형에서 모두 유의미한 차이가 나타 났다. 게다가 취업희망자 특별전형으로 선발된 학생들의 학업성취도가 일반전형과 기타특별전형으로 선발된 학생들에 비해 높게 나타났다. 둘째, 취업희망자 특별전형의 전형요소와 학업성취도의 상관관계는 입학년도에 따라 다르게 나타났다. 2016학년도 입학생의 학업성취도는 출결성적과 직업기초능력평가에서 낮은 상관관계를 보였으며, 교과성적과는 다소 높은 상관관계를 나타냈다. 반면, 2017학년도 입학생의 학업성취도는 교과성적과는 낮은 상관관계를 보였으며, 직업기초능력 평가와는 다소 높은 상관관계를 나타냈다. 셋째, 취업희망자 특별전형의 전형요소가 학업성취도에 영향을 미쳤다. 2016~2017학년도 취업희망자 특별전형의 전형요소들은 학업성취도에 대해 각각 26.4%, 22.3%의 설명력을 보였다. 전형요소들이 학업성취도에 미치는 영향력을 비교해 보니, 2016 학년도에는 교과성적(β =.338)이 제일 크고, 그 다음으로 직업기초능력평가(β =.180), 출결성적(β =.154) 순이었다. 2017학년도에는 직업기초능력평가(β =.338)가 교과성적(β =.257) 보다 학업성취도에 미치는 영향력이 크게 나타났다.
This study aimed to improve job performance for student with disabilities through competency-based instructionally designed indoor gardening course. In this study, The first step is that job analysis such as task range, eligibility, core competency, index of capability, etc was done by a focus group composed of 10 specialists in the industry and academia. The second step is developing a diagnostic tool of indoor gardening activity competency. The third step is the selection of diagnostic test students. The 4th step is selection of subjects for competency diagnostic testing. The 5th step is competency diagnostic testing The 6th step is analysis of competency improvement for instructional design. In result, average of cognitive competency improved from 1.80 to 3.96, physical competency from 1.86 points to 4.06 points and social competency from 2.30 points to 4.40 points after 15 weeks course. We found that effect of indoor gardening instructional design on job competency improvement. The next step is the establishment of instruction guidelines for indoor garden assistant manager or all kind of assistant job as university students with disabilities.
국가직무능력표준(National competency standards, NCS)은 산업현장에서 직무를 수행하기 위해 요구되는 지식, 기술, 태도 등의 내용을 국가가 체계화한 것이다. NCS기반 현장중심 교육과정을 적용한 방사선과 재학생 3학년을 대상으로 일반촬영에 대한 방사선사 직무수행도를 평가하였다. 평가 결과, 모든 촬영방식에서 우수 및 충족 비율이 93% 이상으로 현장중심 교육과정이 재학생의 직무수행도 향상에 긍정적인 영향을 끼친 것으로 판단된다. CR 방식은 전체적으로 가장 우수한 평가를 받았으나 대상자 간 편차가 크고 영상기기조작능력이 부족한 것으로 평가되었고 Film 방식은 노출조건 설정 및 현상작업이 문제점으로 평가되었다. DR 방식은 우수한 평가를 받았으나 영상기기조작능력, 부속기자재운영능력이 부족한 것으로 평가되었다. 각 촬영에서 성취수준 이하의 평가요소를 교과목 운영에 보완한다면 재학생의 학업성취도 향상뿐만 아니라 졸업 후 임상에서 방사선사 직무수행도 향상에 도움이 되리라 판단 한다.
본 논문은 우리 나라 해운 기업에 있어서 여성인력활용의 저해요인과 개인능력, 성차별에 대한 인식을 조사함으로써, 여성인력의 중요성과 특수성을 검토하고 해운산업 내 여성인력 활용실태와 성차별을 진단하기 위한 것이다. 즉, 해운산업에 있어서의 여성인력의 활용과 그 저해요인, 개인능력 및 성차별에 대한 인식차이를 분석함으로써, 해운기업들의 여성 인적자원관리상의 문제점과 그 해결방안을 제시할 수 있을 것으로 생각된다. 결론적으로 우리 나라 해운기업들의 인식에 있어서, 실증조사결과, 우리 나라 해운기업들의 인식에 있어서, 여성인력활용의 고용저해요인과 개인능력 및 성차별정도에 대해 남녀간에 통계적으로 유의적인 인식의 차이가 있었다. 그리고 여성인력의 성차별은 직무성과에 부정적인 영향을 미치는 것으로 실증분석 되었다. 즉 해운 산업특유의 여성인력활용에 대한 배타적 인식의 수정이 시급히 요구되는 결과를 보이고 있다.