As many companies are performing brand management as a marketing strategy to establish long-term relationships with their customers, consumers decide the actual purchasing behavior by understanding the brand attributes of the relevant company based on an evaluation standard of the products. This paper provides the basic data for improving the competitiveness of the coffee shop market continuously, and analyzes the influential relationships between each variable by limiting the brand attributes of the coffee shop and the price fairness factor that would be expected to affect the consumers' purchasing behavior as the cause variables. The results showed that the-out of brand attribute factors of the coffee shop, the brand awareness and perceived quality had significant effects on the price fairness while the influence of the shop image on the price fairness was not verified. In addition, all the brand awareness, shop image, and perceived quality had significant effects on the purchasing behavior while the statistical significance between price fairness and purchasing behavior was verified. The rationality of the price presented by the coffee shop could be judged depending on the quality perceived by the consumers. Similarly, once consumers classified the propriety of price and then perceived that a suitable price had been set up regarding the quality and service provided by the coffee shop, it was highly possible for them to include it in their actual purchasing behavior, despite the higher price than other brands'. Further research on the psychological variables affecting the purchasing behavior by securing more diverse consumers to understand their purchasing behavior for a wide range of research subjects and the generalization of research results, will provide useful data for establishing marketing measures necessary to form strong relationships between consumers and brand in the currently-saturated coffee shop market.

When purchasing products or services, consumers tend to purchase multiple value attributes through the acquisition of a product rather than physical characteristics. This study empirically analyzed the relations between consumption value, brand attitude, and purchase intention of customers purchasing fair-trade coffee, by dividing consumption values that would have significant effects on consumers’ actual purchase behavior into five levels. Among the consumption value factors of customers purchasing fair-trade coffee, the functional value, social value, emotional value, and rare value all had significant effects on brand attitude and purchase intention while the influence of situational value on brand attitude and purchase intention was not verified. These finding are partially concordant with those of preceding studies, and the consumption value of consumers purchasing fair-trade coffee has positive effects on purchase behavior; therefore, it would be necessary for companies selling fair-trade products to understand consumers’ specific values. Moreover, analysis of the influence of brand attitude on purchase intention of customers purchasing fair-trade coffee revealed that purchase intention increased when brand attitude was higher. These finding indicate that it is necessary to identify measures to increase purchase intention by targeting consumer groups with high brand attitude with intensive promotions.

본 연구는 점차 다양해지고 세분화되어 가는 소비자의 감성 적 욕구에 부합하는 브랜드 아이덴티티를 구축하기 위한 전략 으로 색채 적용 방식의 3가지 유형 중, 무엇이 적합한지를 알 아보는 데 그 목적이 있다. 이와 같은 연구 목적을 달성하기 위하여 본 연구는 첫째, 문헌연구를 통해 커피 전문점의 매출 액 현황을 살펴보았다. 분석 결과, 1위는 스타벅스(4,821억)이고 2위는 카페베네(1,762억), 3위는 엔제리너스(1,567억), 4위는 커 피빈(1,432억), 5위는 이디야(785억원)로 나타났다. 둘째, 선행 연구를 통해 각 커피브랜드의 컨셉, 네이밍, 로고를 알아보았으 며, 이는 연구 가설을 설정하는데 기반이 되었다. 마지막으로 설문조사를 실행함으로써 다음과 같은 연구결과를 도출한다. 설문조사를 통한 주요 연구결과를 요약하면 다음과 같다. 첫째, 브랜드 이미지와 가장 어울리는 로고색상은 여성이 46%(23명), 남성이 36%(18명)으로 갈색이 가장 높게 나타났다. 갈색은 원 두커피의 색상을 그대로 재현한 도상적 표현이다. 둘째, 기억에 남는 로고 색상은 스타벅스가 가장 높게 나타났다. 스타벅스는 원두커피와의 연관성을 가진 녹색을 적용하였는데, 이는 지표 적 재현 방법이다. 결과적으로 본 연구는 브랜드 이미지 강화 를 위한 색채 적용으로 지표적 표현 방식을 제안하고자 한다. 왜냐하면, 치열한 경쟁사회에서 개성이 강한 이미지를 도출하 기 위해선 도상적 재현보다는 지표적 재현, 상징적 재현이 적 합하며, 원두커피의 맛을 연상할 수 있는 색채는 상징적 재현 보다는 도상적 재현, 지표적 재현이 적합함으로 커피의 맛이 느껴지는 이미지와 기업의 차별화라는 두 가지 조건을 모두 충 족시키기 위해선 지표적 재현이 적합하기 때문이다. 본 연구는 로고색상이 커피브랜드 이미지에 영향을 미치는 것으로 이해하였으며, 연구결과를 토대로 기존 커피브랜드 로고 색상이 커피 브랜드와 조화를 이룰 수 있으면서 동시에 다른 커피브랜드와 의 차별화를 줄 수 있는 방향을 제시하였다는 점에서 의의가 있다. 이상과 같이 본 연구를 토대로 적용하여 더 효과적으로 활용할 수 있는 연구가 활발하게 이루어져야 할 것이다.

The purpose of this study was to determine the relationships among brand awareness, switching intentions, purchasing behavior, and revisiting intentions. Brand awareness consisted of three factors: brand image, physical environment, and affiliation of coffee brand. Good brand image was associated with reduced switching intentions, whereas negative images were associated with higher switching intentions. Consumer purchasing behavior was most affected by interior decoration, including furniture, decorations, etc. Switching intentions had a negative relationship with revisiting intentions. Finally, purchasing behavior and revisiting intentions showed a positive correlation. As limitations, the only participants were university students, who are not representative of all consumers at coffee shops. Moreover, this study did not divide coffee shops into franchises and individually owned.

This study identified the brand personality of domestic take-out coffee shops and examined its effects on customer satisfaction and brand loyalty. The research subjects were college students in Busan who visited a coffee house. Overall, four major empirical results were obtained. First, five factors of brand personality were identified: "energy", "competence", "familiarity", "reliability", and "sophistication". Second, all brand personality factors had significant effects on customer satisfaction, but "familiarity" (β=0.429) and "reliability" (β=0.381) appeared to have the greatest effects. Third, brand personality factors had significant effects on brand loyalty, with"reliability" (β=0.447) appearing to have the greatest effect on brand loyalty. Fourth, customer satisfaction had a significant effect on consumer brand loyalty. These results show that brand personality can be an important means of marketing differentiation in an intense competitive coffee market atmosphereto increase customer satisfaction and build brand equity.

Today, consumer needs are diversified, continually changing and differentiated. Under the market conditions of unlimited competition to satisfy those needs, businesses focus on relationship-building with customers, as well as on quality of Services. As a result, in this era of consumer-centered brand marketing, brand identity is surfacing as a competitive edge that a company can benefit from for a long time : this is related to the fact that people want to know why a consumer selects and purchases a certain brand out of so many others.