This study examined motivation to use omni-channel services on mobile devices in fashion stores and the effects of such usage motivation on brand purchase intention through continuous and affective commitment. Data were collected on consumers in their 20s and 30s who experienced omni-channel services during shopping for or purchasing fashion products. An online survey asked 413 consumers to rate their brand purchase intention. Sub-levels of each variable were examined using SPSS 25.0, followed by confirmatory factor analysis using AMOS 19.0. In addition, path analysis using structural equation modeling was applied to analyze associations between variables. The statistical results were mixed. First, only two dimensions of usage motivation for omni-channel services, hedonic and relational motivation, had positive effects on continuous and affective commitment. Second, continuous commitment had a greater effect on purchase intention of brands that provided omni-channel services than it did on affective commitment. Third, of the dimensions of usage motivation, utilitarian motivation had a direct influence on purchase intention in the modified model, while social motivation did not affect service commitment and purchase intention. Finally, our findings suggest that brand loyalty can be built by encouraging service commitments through hedonic and relational motivation, based on the usability of omnichannel services.

This study explore the market segmentation based on beer consumers’ purchase motivation 1) to analyze beer consumers and markets more closely and 2) to demonstrate the characteristics of each market segment and contribute to marketing strategies with beer consumer segment. Using -administrated questionnaires asked questions recognizable beer purchase within 6 months by over 20-years-olds, this study 201 surveys online 22 days. The results as follows: beer consumers’ purchase motivation consisted of three factors enhancement, social orientation, and value enhancement. Cluster analysis based on beer purchase showed that there were three groups motivation multi-motivation and motivation group based on average value of beer purchase motive factors and relative load per factor. demographic,beer drinking characteristics and group difference according to cluster gender and monthly average income, and beer drinking characteristics also significantly different by preferred beer, preferred beer type, occasion and drinking place.

The study examined the moderating effects of the relationship among purchase motivation, satisfaction, and loyalty in a farmer-to-consumer direct market. Data were collected from 426 consumers of direct sale agricultural products who visited nine rural villages across the country. The SPSS 15.0 and LISREL 8.80 statistical package were used for frequency, reliability, exploratory factor, confirmatory factor, and path analysis. Results showed that 'product factor', 'experience factor' and 'economic factor' among purchase motivation had positive effects on satisfaction and satisfaction had positive effects on loyalty. The analysis also indicated that gender moderated the relationship among purchase motivation, satisfaction, and loyalty. Whereas product and economic factors among purchase motivations had positive effects on satisfaction in the male group, product and experience motivation were important factors for female group. These results could enable direct sales marketers to develop marketing techniques to expand farm sales.

최근 현대인의 소비트렌드는 대량생산제품 보다는 소비자 개인의 개성과 취향을 중시한다는데 주장이 있어 왔다. 수공예 제품 소비자의 저변확대를 기대할 수 있었다. 그러나 최근 저성장이 장기화되고, 소비자의 구매성향이 변화하면서 소비자의 구매동기가 중요하게 되었다. 통계청에 따르면, 1인 가구의 비중은 계속 증가 추세가 더욱 가속화 될 것으로 전망하고 있다. 소비자는 여러 사회적, 경제적 요인이 복잡하게 작용하고 있다. 즉, 고령화, 여가활동의 증가 등의 다양한 배경이 있다. 본 연구에서는 시대적 변화흐름에 따른 소비자와 새로운 소비시장이 달라지는데 대비해야 한다. 도자기 소비자의 구매 동기를 명확하게 제시하고 구매성향을 도출하고자 여주도자기축제장을 방문한 도자기 구매 경험이 있는 소비자를 중심으로 살펴보았다. 최근 구매한 경험이 있는지를 중요한 제한 조건으로 하여 설문조사를 진행하였다. 본 논문의 연구결과는 다음과 같다. 주로 생활자기 53.5%, 커피잔/다기류 27.5% 등의 순으로 구매하였으며, 국내제품 48.3%, 수공예작가의 작품을 46.8%로 구매하였다. 국내 도자산업 시장은 생활자기 관련 대기업의 몰락으로 위기감이 가중 되고 있다. 이러한 원인은 해외 도자제품에 비해 국내 도자제품은 가격 경쟁력이 낮고 변화한 구매동기에 대응하는 것이다. 1인 가구 및 고령화로 인한 노인 단독가구 등 다변화된 가구 유형의 사회적 변화와 요구를 적극적으로 반영하여 기획된 상품 개발이 필요한 시점이다.