The purpose of this study was to investigate the satisfaction on the Gwangju Kimchi Festival. The results of this study were as follows: In terms of satisfaction on 'pre event publicity of the Festival', the satisfaction of '03 was high. It was founded that Publicity through TV was successful. The visitors' satisfaction on understanding regional cultures was low. It was consecutively low for three years. There should be strategic development plans to increase satisfaction about understanding regional cultures. It was found that TV was the major pre event information resource for the residents. Also word of mouth was the most important pre event information resource for domestic tourists. The satisfaction on access to festival was increased consecutively. Providing free shuttle buses to the festival place and placing festival placard influenced positively. There should be expansion of service facilities. There should be more strengthening of festival information services and guiding facilities. More professional interpretation systems and interpretation education are necessary. Visitors satisfied about festival products and quality of the products. Visitors satisfied with festival events programs and hands on experience based programs including making diverse Kimchi.
The purpose of this research was to investigate the satisfaction of visitors of Kimchi food festival in 1999, 2000, and 2003. This is the longitudinal study on the cultural festival which used Kimchi as the main resource. This study also investigated the possibility of Kimchi festival as a foreign tour product. This study has several important findings including as follows; First, the satisfaction of residents was higher than domestic visitors in most programs. Second, there were many foreign visitors to the festival and the satisfaction of foreign tourists was higher than residents and domestic tourists. More programs for the foreign visitors are recommended to be an international food festival. Third, experience based food tour events were popular. Introducing more experience oriented programs are recommended for this festival Fourth, There should be more improvement on food price and parking.
The purposes of this study were to investigate visitors' satisfaction and residents' benefits on Hansan Ramie Fabric Ecotourism Festival. The sample of this study was 232. The results of this study were as follows. First, tourists more satisfied with event interesting, variety, and experiences at this festival than residents. Second, It was found that tourists significantly satisfied with understanding of local cultures compared to residents. It was found that tourists spent more money than residents, and the festival contributed to local economy. This study examined only few festival event programs. For the future study, it is necessary to investigate more programs of the festival and examine the determinants factors of visitors' and residents' satisfaction.
The purposes of this study was to investigate visitors` satisfaction of Jangsung Bekyang Maple Festival events and to provide suggestions for the festival administrators. This study was surveyed 260 visitors and the 15 of them were deleted because they did not respond some items of the questionnaire. So 245 samples were used for this study. The results of this study are as follows. First, it was found that entrance to festival site and traffic convenient was the most satisfied factors from visitors. The kindness of guider was secondly satisfied factor and the convenient facility was chosen as third favorite item. Second, festival foods, festival products, and public relationship were the less satisfied factors of the twelve factors. While residents` satisfaction toward experience program was high, domestic visitors` satisfaction was moderate. But in terms of the satisfaction toward convenient facility, domestic visitors' satisfaction was investigated and founded as high and residents` satisfaction about it was moderate. For the future festival development, the followings are suggested. First, Maple related theme park is necessary to increase visitors. Second, development of theme about foods` booth is recommended to increase satisfaction of visitors. In addition, the expansion of photograph zone and selling booth for hikers are necessary for this festival. The investigation of the relationship between visitors` importance about this festival events and satisfaction is also needed in the future research.
The purpose of this study was to investigate visitors` satisfaction of Jangsung Bakyang Maple Festival Programs and to provide suggestions for the festival program planners. This study surveyed 260 visitors and 15 were deleted due to they did not responded some questionnaires. So 245 questionnaires were selected for this study.
The results of this study were as follows.
First, it was found that Maple Forest Street Performance’was the most satisfied program from visitors.‘ On Stage Performance Program’was secondly satisfied program and Exhibition of Maple Postcard was chosen as third favorite program.
Second, Natural Soil Dyeing, ‘Maple Wooden Pressure Experience', ‘Press Flower Experiencing was the less favorite three programs among eight programs.
To increase visitors` satisfaction, following are suggested. First, many visitors came to the festival with their family, more family oriented programs should be developed.Second, itis necessary to establish small scale performance place to increase quality of 'Maple Forest Street Performance'.
The limitation of this study is this study investigated eight programs of this festival. For the future study, it is necessary to investigate more programs of the festival and examine determinants factors of visitors` satisfaction and behavioral intentions.
본 연구는 소나무라는 식물의 부산물인 송이버섯을 주제로 축제화한 제8회 봉화송이축제의 방문객만족에 관한 연구이다. 식물을 활용한 축제연구의 선행연구와는 달리 방문객의 만족을 식물을 활용한 관광 형태 중의 하나인 생태관광 관점에서 연구 한 것에서 본 연구는 차별성을 갖는다. 본 연구를 통해 식물 활용축제에 대한 방문객들의 축제 관광프로그램 만족도, 환경보전에 대한 인식 그리고 식물활용 축제의 지역에 대한 경제적 편익에 대해 알아보았다. 연구결과는 다음과 같다.
첫째, 봉화송이축제의 관광프로그램 중 방문자들은 송이채취 체험에 대해 송이를 활용한 음식 만들기 등 의 프로그램들 보다 더욱 만족한 것으로 밝혀졌다( 평균5.35/7점 척도). 한편 체험 참가자들은 채취하는 송이의 수가 증가되기를 바라는 것으로 밝혀졌다.
둘째, 송이축제 방문으로 방문자들은 환경보전의 중요성을 느껴 봉화 송이축제가 교육적 축제임이 밝혀졌다.
다음으로, 축제 방문객으로 인한 지역의 경제적 기여 분석에서 방문자들은 송이와 농산물 구매 그리고 식음료 구매로 인한 비용이 숙박 등에 비해 높은 것으로 나타났다.
본 연구 결과, 축제 기획자들은 가족 중심의 관광프로그램 다양화와 지역의 독특하고 상품성 높은 농산물 생산 등에 대한 축제 기획이 요구된다.
추후 연구에서는 방문객들의 방문동기, 방문객들의 방문 기대와 인지된 성과, 서비스 질 등에 관한 만족도 연구 가 행해져야 할 것이다.
The purposes of this research were to investigate Bongwha Pine Mushroom Festival visitors` satisfaction based on marketing mix which are products, price, place, and promotion(4ps) and services.
The results of this research were as follows.
First, providing more opportunity of taking mushrooms, placing of guides, and development of diverse foods to increase satisfaction of festival program
Second, providing discount of festival products and development of low price foods based on the region products are necessary to increase visitors` satisfaction on price.
Third, placing traffic signals are a must for festival visitors.
Fourth, it was found that TV, word of mouth, internet were the most three effective medias. There should be more investment on the medias. Providing cooking manuals for making pine mushroom foods are necessary, too.
Fifth, uniformed clothes for guides and making more relaxation places are recommended for visitors` satisfaction. The increasing and placing of more restrooms are important for visitors. The limitation of this study was this study investigated visitors` satisfaction based on marketing 4Ps and service. There should be more satisfaction researches through diverse factors not only investigating the relationship between determinant factors of festival visitors` satisfaction and behavioral intentions but also the relationship between motivation and visitors` satisfaction.