The purpose of this study is to develop an engineer competency model using Analytical Hierarchy Process (AHP) to improve the national technical qualification system. Korea has managed technical human resources at the government level through the operation of a national technical qualification system that certifies engineers with national certificates or technical grades by laws. However, there have been increasing concerns that the government system is separated from global standards and does not reflect an engineer’s comprehensive capabilities. For these reasons, the new architecture of the system has been continuously discussed and becomes a major policy issue of the Korean government. For the development of the engineer competency model, domestic and global models were separately structured using 554 valid questionnaires with a consistency ratio (CR) of 0.1 or less. The relative importance of engineer competency factors in a domestic model was career (0.383), qualification (0.253), academic degree (0.195), and job training (0.169) whereas the order in the global model was career (0.308), global ability (0.237), job training (0.175), domestic qualification (0.147), and academic degree (0.134). The results of AHP analysis indicated that the evaluation factors and methods recognized by engineers were different from a current government model focusing on domestic qualifications. There was also perceptual difference in the importance of engineer evaluation factors between groups depending on the type of organizations and markets. This means that it is necessary to reflect the characteristics of organizations and markets when evaluating engineer competency. Based on AHP analysis and literature reviews, this paper discussed how to develop a new engineer competency index (ECI) and presented two effective index models verified by simulation test using 59,721 engineers’ information. Lastly, the paper discussed major findings of our empirical research and proposed policy alternatives for the improvement of a national engineer qualification system. The paper contributes to the management of technical human resources since it provides quantitative competency models that are objectively developed by reflecting market recognition and can be effectively used by the policy makers or firms.

The CNC machine tool field is showing a growing trend with the recent rapid development of manufacturing industries such as semiconductors, automobiles, medical devices, various inspection and test equipment, mechanical metal processing equipment, aircraft, shipbuilding and electronic equipment. However, small and medium-sized machining companies that use CNC machine tools are experiencing difficulties in increasingly intense competition. Especially, small companies which are receiving orders from 3rd or 4th venders are very difficult in business management. In recent years, company S experienced difficulty to make product quality and delivery time due to the ignorance of the processing method when manufacturing cooling plate jig made of SUS304 material used for cell phone liquid crystal glass processing. In order to solve these problems, we redesigned the process according to the size of our company and tried to manage all processes with quantified data. In the meantime, we have found that there is a need to improve the cutter process, which accounts for most of the machining process. Therefore, we have investigated the correlation between RPM and FEED of three cutters that have been used in the past. As a result, we found that it is the most urgent problem to solve the roughing process during the cutter operation which occupies more than 70% of the total machining. In order to shorten the machining time and improve the quality in machining of SUS304 cooling plate jig, we select the main factors such as price, tool life, maintenance cost, productivity, quality, RPM, and FEED and use AHP to find the most suitable milling cutter. We also tried to solve the problem of delivery, quality and production capacity which was a big problem of S company through experiment operation with selected cutter tool. As a result, the following conclusions were drawn. First, the most efficient of the three cutters currently available in the machining center has proven to be an M-cutter. Second, although one additional facility was required, it was possible to produce the existing facilities without additional investment by supplementing the lack of production capacity due to productivity improvement. Third, the Company’s difficulties in delivery and capacity shortfalls have been resolved. Fourth, annual sales increased by KRW 109 million and profits increased by KRW 32 million annually. Fifth, it can confirm the usefulness of AHP method in corporate decision making and it can be utilized in various facility investment and process improvement in the future.

Solar energy has been known as a successful alternative energy source, however it requires a large area to build power generation facilities compared to other energy sources such as nuclear power. Weather factors such as rainy weather or night time impact on solar power generation because of lack of insolation and sunshine. In addition, solar power generation is vulnerable to external elements such as changes in temperature and fine dust. There are four seasons in the Republic of Korea hereby variations of temperature, insolation and sunshine are broad. Currently factors that cause find dust are continuously flowing in to Korea from abroad. In order to build a solar power plant, a large area is required for a limited domestic land hereby selecting the optimal location for the plant that maximizes the efficiency of power generation is necessary. Therefore, this research analyze the optimal site for solar power generation plant by implementing analytic hierarchy process based on weather factors such as fine dust. In order to extract weather factors that impact on solar power generation, this work conducts a case study which includes a correlation analysis between weather information and power generation.

우리나라는 국가 차원에서 엔지니어를 자격을 인증하고 기술등급으로 평가․활용하는 국가기술자격제도의 운용을 통하여 기술 인적자원을 육성하고 관리하고 있다. 동 제도는 광범위하게 사용되고 국가경쟁력에 미치는 영향력이 크나 국제기준과 괴리되어 기득권자의 지대(rent)가 되어 있고 엔지니어 역량을 종합적으로 반영하는데 미흡하다는 평가다. 기업 차원에서도 프로젝트 등에 배정할 엔지니어를 선정하기 위해 사전심사 등을 거치고 있으나 자체적으로는 평가 기준과 방법에 있어서 객관성을 확보하기가 어렵다. 이에 본 연구는 AHP 방법론을 활용한 역량모델링을 통해 국가기술자격제도의 적합성을 검증하고 기술 인적자원의 평가 및 선정에 쉽게 활용할 수 있는 정량적 역량모델을 제공하고자 하였다. 본 연구에서는 조사결과의 객관성을 확보하고 다양한 이해관계자 집단의 인식을 검토하고자 다수 전문 엔지니어를 대상으로 설문조사를 시행하고 통합집단과 세분된 집단으로 다면 연구를 진행하였다. 또한, AHP 기법을 활용하여 국내사업과 해외사업에 서 필요한 역량의 중요도를 차이를 파악하고자 국내모델 및 글로벌모델로 구분하여 접근하였다. AHP 가중치 도출을 위해 두 차례에 걸쳐 총 937명의 엔지니어로부터 설문지를 회수하여 이중 일관성비율(CR)이 0.1 이하인 554명(국내모델 321명, 글로벌모델 233명)의 유효 설문지를 분석에 활용하였으며, AHP분석 결과 도출된 가중치를 기반으로 복수의 역량모델을 제시하고 59,721명의 엔지니어 정보를 활용하여 모델별 효과를 추정하였다. 연구결과, 응답자는 정부의 현행 역량평가요소인 자격, 학력, 경력 외에 교육훈련과 글로벌역량이 포함될 필요가 있는 것으로 인식하고 있었다. AHP 국내모델에서 엔지니어 역량요소의 상대적 중요도는 경력(0.383), 자격(0.253), 학력(0.195), 교육훈련(0.169) 순으로 나타났으며, 글로벌모델에서의 상대적 중요도는 경력(0.308), 글로벌역량(0.237), 교육훈련(0.175), 국내기술자격(0.147), 학력(0.134) 순으로 나타 났다. 글로벌역량을 구성하는 하위지표에 대한 가중치는 해외근무, 어학능력, 해외자격의 순으로 나타났다. 이 같은 AHP 분석결과는 엔지니어들이 인식하는 기술등급 평가요소와 산정 방식이 기술자격 중심의 현행 정부의 모델과는 괴리가 있으며, 국내시장과 해외시장에서의 필요한 엔지니어의 역량에 차이가 있음을 시사해주고 있다. 기업규모 및 직무특성에 따른 평가요소별 중요도의 차이는 나타나지 않았으나, 기술자격 및 조직 유형에 따라 집단 간 역량평가 요소의 중요도가 일부 항목에서 다름이 확인되어, 역량모델 개발 및 활용 시 직무특성보다는 자격 특성 및 조직 유형을 반영할 필요가 있음을 의미한다. 역량모델링을 통한 시뮬레이션 결과, 현행 정부의 기술등급 산정 방법에서는 역량과는 무관하게 대량의 초급기술자가 양산됐지만, AHP 가중치에 기반을 둔 역량모델은 산업에서 요구하는 엔지니어의 기술등급 분포와 적합하였다. 본 연구는 AHP 방법론을 바탕으로 제안된 역량모델의 적합성을 실증적으로 검증하고, 시사성 있는 과제인 국가기술자격제도의 개선 방향을 도출함으로써 우리나라의 기술경쟁력 및 기술 인적자원관리 정책에 유용한 정책 대안을 제시한다는 점에서 의미가 있다. 또한, 본 연구에서 제시된 AHP 가중치 및 역량모델은 시장의 인식을 반영하여 정량화한 것으로 기업 차원에서도 사업 대상 및 조직 유형에 맞게 다소의 수정을 거쳐 범용적으로 활용할 수 있다. 특히 프로젝트에 배정될 기술 인적자원 선발 등의 잠재적 후보자를 선정하는 예비단계에서 객관화된 점수로 쉽게 평가할 수 있어 실무적 의미가 크다.

Due to the rapid change of global business environment, the growth of China’s steel industry and the inflow of cheap products, domestic steel industry is faced on downward trend. The change of business paradigms from a quantitative growth to a qualitative product is needed in this steel industry. In this environment, it is very important for domestic steel distribution companies to secure their competitiveness by selecting good supply companies through a efficient procurement strategy and effective method. This study tried to find out the success factors of steel distribution industry based on survey research from experts. Weighted values of each factors were found by using AHP (analytic hierarchy process) analysis. The weighted values were applied to DEA(data envelopment analysis) model and eventually the best steel supply company were selected. This paper used 29 domestic steel distribution firms for case example and 5 steps of decision process to select good vendors were suggested.This study used quality, price, delivery and finance as a selection criteria. Using this four criterions, nine variable were suggested. Which were product diversity, base price, discount, payment position, average delivery date, urgency order responsibility and financial condition. These variables were used as a output variable of DEA. Sales and facilities were used as an input variable. Pairwise comparison was conducted using these variables. The weighted value calculated by AHP pairwise comparison were used for DEA analysis. Through the analysis of DEA efficiency process, good DMU (decision making unit) were recommended as a steel supply company. The domestic case example was used to show the effectiveness of this study.

This study focuses on developing a theoretical framework for evaluating Operational Performance of the Marine Forest Creation project on a balanced and comprehensive perspective by using BSC, AHP, and IPA. Also, the purpose of this study is empirically to analyze operational performance of the project and to suggest the future improvement plan. For this purpose, We will first determine the critical success factors(CSF) and key performance indicators(KPI) required for evaluating the performance of the Marine Forest Creation project from the four perspectives of BSC. And, After determining the weight for each of CSF, KPI, and four perspectives of BSC by using AHP, we will measure the project performance. We will also conduct IPA analysis to propose the direction of improvement of the Marine Forest Creation project. The results of this study are as follows. First, this study has drawn 8 critical success factors and 16 key performance indicators for four BSC perspectives based on the theoretical considerations and expert interview survey. Second, as a result of deriving relative importance of BSC perspectives using AHP, customer perspective was the highest, followed by financial perspective, learning and growth perspective, and internal process perspective. Third, as the results of analyzing the importance and performance of BSC perspectives using IPA, customer perspective was the maintenance reinforcement category, financial perspective was the key improvement category, internal process perspective and learning and growth perspective were gradual improvement category. This study has a great academic significance in terms of BSC first tried to evaluate the performance of the Marine Forest Creation project. The results of this study are expected to lead to various discussions for a balanced and comprehensive verification of Marine Forest Creation project performance.

본 연구에서는 연안여객선의 지간선 체계 구축 사업의 추진을 위한 권역 및 항로를 선정 평가하고자 하였다. 이를 위해 먼저 타 교통수단의 위계형성 구조 및 연안여객선 운영체계의 특성을 분석하여 구축 대상권역 및 대상항로 선정을 위한 평가항목을 추출한다. 두번째는 전문가 설문조사를 통해 구축 대상권역 및 대상항로의 평가항목에 대하여 AHP기법을 이용하여 중요도를 산출한다. 마지막으로 평가항목에 대한 중요도와 대상권역 및 항로를 종합평가하여 최종 후보권역 및 항로를 선정하고자 한다. 그 결과 대상권역은 항로수, 여객수송실적, 차량수송실적, 도서민수 등 4개의 평가항목이 추출되었고, 이들 항목으로 평가한 결과 목포권역이 선정되었다. 또한 도서민, 지자체, 지역적 여건, 여객선 사업자 등 4개의 평가항목으로 평가한 결과 영광권 항로가 선정되었다. 한편 확대시행을 위해서는 터미널 시설 확충, 대형 선박의 확보 및 (준)공영제 도입등과 함께 단계적인 추진이 필요하다.

목 적: 광주광역시 안경사를 대상으로 계층화 의사결정방법(AHP)를 활용하여 안경원 경영향상 요인 중 요도 및 우선순위에 대해 알아보고자 한다. 방 법: 안경원 경영향상 요인 중 중요요인을 이원비교하기 위해 광주광역시 안경사를 대상으로 계층화 의사결정방법(AHP)을 이용하여 상대적인 중요도 및 우선순위를 조사하였다. 안경원 경영향상 요인 중요도 및 우선순위 분석은 일관성 확보를 위해 일관성 비율 0.1 미만일 때 분석하였다. 결 과: 계층화 의사결정방법 분석 결과 안경원 경영향상 요인 중 Level 2항목 중요도는 상품/서비스가 가장 중요한 요인으로 분석되었다. Level 3항목별 중요도는 Level 3(01)은 전문안경사, Level 3(02)는 학교 에서 가까움, Level 3(03)은 홍보(전단지, 신문광고), Level 3(04)는 안경사의 신뢰성, Level 3(05)는 가격 의 적정성이 중요하다고 분석되었다. Level 3항목 우선순위는 안경사의 신뢰성(0.2552)으로 분석되었다. 결 론: 안경원 경영향상 요인 중요도 및 우선순위는 특정 관리자의 경험에 의존하던 안경원 경영을 좀 더 합리적이고 과학적 방법인 계층화 의사결정방법(AHP)을 적용함으로써 합리성을 높일 수 있으며, 그 결과 안경사의 신뢰성(0.2552)이 가장 중요한 요인으로 나타났다.

기술이 발달하고 기업환경이 급변하면서 중소기업의 기술혁신활동에 있어 지식서비스를 효과적으로 활용하는 것에 대한 사회적 요구가 급증하고 있다. 현재 지식서비스 의 형태로 중소기업에 제공되고 있는 서비스의 경우 창업지원, 연구개발 기획, 연구개발 수행, 기타 지원서비스에 이르기까지 중소기업 현장에서 일어나고 있는 기업 활동의 다양한 활동을 광범위하게 포함하고 있다. 이러한 지식서비스의 제공 현황과 범위는 지식서비스를 지원하는 기관의 특성에 따라 다소 차이를 보이고 있으나 대부분 핵심 서비스의 제공 측면에서는 유사한 성향을 보이며, 이는 각 지원기관의 특성에 따른 차별화가 부족하다는 것을 시사 하고 있다. 그러나 지식서비스 제공 기관이 기관 특성 및 역량에 맞는 효과적 서비스를 제공 하기 위해서는 핵심 지식서비스를 발굴하고 이를 중점적으로 제공하는 것이 필수적으로 요구된다. 따라서 본 연구에서는 다양한 중소기업 정책 및 지원사업을 제공하고 있는 KISTI 중소기업지식본부를 대상으로, 중소기업에 제공되어야 할 가장 적합한 지식서비스를 탐색하고, 핵심 지식서비스를 도출하며, 도출된 핵심 지식서비스에 대한 구체적인 서비스 모델을 제안하고자 한다.

Various kinds of processes are used in the Public Sewage Treatment Works(PSTWs) in order to achieve water quality criteria and TMDL in the watershed. The performance of the existing processes at PSTWs depends on influent characteristics, effluent quality target, amount of sludge production, power cost and other factors. In present, the Selection Guideline for the Available Treatment Process of PSTWs is used for a process decision in the country. But there are some problems regarding redundancy of assessment factors and complexity of assessment procedure in the guideline. In this study, we did a test application of AHP for process selection of PSTWs, which propose is to simplify assessment factors such as pollutant removal amount, sludge generation, electricity consumption, stability of operation, convenience of maintenance, easiness of existing process application, installation cost, and operating cost concerning of environmental factors, technical factors and economical factors. According to the study, the PSTWs selection procedure guideline can be improved using application of AHP method.

This study aims to introduce the local festival sponsored by KOTRA (Korea Trade- Investment Promotion Agency) in Banteay Meanchey Province in Cambodia, find that the vitalization strategies that allow the local festival concept to be used as a new rural development strategy alternative, and share those strategies with other donor countries and agencies that may want to implement something similar. Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis was utilized to derive the internal and external factors found in the process of planning and promoting a local festival. Analytical Hierarchy Process (AHP) analysis was employed to prioritize the factors derived from SWOT analysis. These results would lead to the establishment of applicable vitalization strategies. The vitalized local festival can be a tremendous resource for rural regions in Cambodia by helping maintain the rural societies, support the inheritance of their cultural legacies, and provide additional outlets to sustain local development. Acting as sponsors of these strategies will help donors strengthen the ties and construct international cooperation partnerships with Cambodia.

Product liability (PL), which began enforcement in 2002, refers to the legal responsibility of the manufacturers or sellers (wholesales or retailers) for the property damage or bodily harm caused by their product. With a strong enforcement of the Product Liability (PL) Act, companies are required to structure and operate a response system to defend or prevent product accidents efficiently, but small and medium enterprises (SMEs) are unable to respond more aggressively due to limitation of management resources. In this manner, it is important to develop response strategies for SMEs to efficiently cope with the PL Act. In this paper, the PEST (Political, Economic, Social, and Technological) analysis is performed to reveal the impact of the PL Act on SMEs in macro-economic point of view. To formulate SME’s PL response strategy, SWOT analysis is performed to categorize each factors from PEST analysis and AHP is applied to identify the intensities of SWOT factors. The prioritized SWOT factor, results of PEST-SWOT-AHP analysis, are used to formulate SME’s PL response strategies. The study results are briefly summarized as follows. To reduce product defects, it is necessary for SMEs to formulate PL response strategies for each phase of the product life cycle by continuously collecting and analyzing PL cases in the same industry or for similar products. In addition, SMEs should invest more technological effort to ensure product safety. Further, SMEs should spread PL awareness to all staff members by training internal PL experts. Moreover, a SME should enroll in PL insurance and spread this information to its customers so that they become aware that the company is proactively conforming to the PL law.

This study with the aim to develop a system that can be objectively measured and evaluated as a scientific support and of R&D. To this end, this study aimed at companies participating in the development of national technology transfer support program for SMEs examined the factors affecting performance. By developing metrics that meet the business objectives refer to the applicable national and international case studies and literature reviews, etc. In order to achieve the systematization of technology evaluation index, which was selected indicators. To evaluate the weight through the duality comparing selected indicators in order to take advantage of the AHP analysis conducted targeted surveys.

개방형 혁신이 비즈니스 현장 및 학계의 관심을 받으면서, 개방형 혁신의 특성 을 파악하고 이를 효과적으로 수행하기 위한 많은 연구가 이루어져 왔다. 특히 개방형 혁신 의 프로세스에서 매우 중요하게 다루어져 온 기존 연구는 협력대상자를 어떻게 선정하는가 하는 문제이다. 개방형 혁신에서 협력대상자를 탐색하기 위해서는 해당 기업/기관과 협력했 을 때 기업의 성과가 어느 정도로 향상되었는가를 파악하는 것이 필수적이기 때문에, 협력 대상자와의 협력 이후의 성과를 보다 체계적으로 측정하는 것이 필수적이다. 본 연구에서는 이러한 협력대상자 탐색을 효과적으로 지원하기 위해 Balanced ScoreCard (BSC)와 Analytic Hierarchy Process (AHP) 가 결합된 평가 프로세스를 제안하고자 한다. 즉 협력 대상자의 선정에 있어 협력 이후 기업의 성과를 가장 최대화할 수 있도록 협력대상자를 선 정하기 위해 BSC를 활용하며, BSC 프레임워크에서 활용된 구체적 평가기준들 간의 가중치를 산정하고 실제 협력대상자를 평가하는 데 있어서는 다기준 의사결정 방법인 AHP를 활 용한다.